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Danvers Hardware

4.0· 21 reviews
Average ratingGreat
4.0/ 5

Based on 21 reviews

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Timmah Brennan
Reviews 1

My initial visit wasn't bad, wanted an auger belt for a snowblower and was told they didn't have it in stock and we'd have to order it. Not a problem! However the next day our friend who needed the belt called the store and was told they had the part so he went and got it. The parts guy told him that he remembered me and my father coming in the day before, and that he had had a long day and didn't feel like checking for comparable numbers for the belt. So the day before when I was there he'd taken our slip with the part number, went out to the stock room and stood around for a few minutes and then came back to say it wasn't in stock. And the guy was dumb enough to tell our friend about it! My family and I will NEVER shop here again after finding out about this and I will also mention it to anyone I come across. There's better places to shop than here.

Gary Bergmann
Reviews 1

Today was my first trip to Danvers Hardware. My string trimmer would not start, period. Two days of cleaning and maintenance, watching countless YouTube "How to..." videos and lots of tearing my hair out. I called, and they said "Sure, bring it in". I went to the rear service desk where I explained to the man behind the counter "It just won't start".

He took it and said "Well, let's see...I have "The Magic Touch". Good luck with that. He takes it outside the back door, fiddles with a couple controls, pulls the cord, and it ROARS to life. Sonofabitch! As my jaw hit the ground, the other gent behind the counter said "Like he said...The Magic Touch".

I am flabbergasted and sooo grateful!! No charge, just happy to help. This is the epitome of Top Shelf Customer Service and why I don't shop the big box stores. I will definitely be returning to Danvers Hardware. THANK YOU Mr. Magic Touch!

John McCurdy
Reviews 1

Great Service! John is very knowledgeable about tool products and fast tool repair service. Danver Hardware has been my first choice for tool repairs, friendly knowledgeable service and other great selections of products over the Big Box Stores for over 10 years now.

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About Danvers Hardware