Dantotsu Tiles

Dantotsu Ltd is a UK-based tile retailer and distributor with over 20 years of experience that has evolved to specialise in dedicated design and supply for architects, specifiers, designers, contractors, and developers. The company operates from a 160,000 sq ft central-hub in Leeds and coordinates stock from strategic distribution sites across the country to meet demanding schedules. Their extensive range includes the latest products from leading manufacturers worldwide, ensuring access to cutting-edge designs and technologies.

To get started, visit the website where you can browse their extensive range of floor, wall, and kitchen tiles. You can request tile samples for £1.99 each by clicking 'Request tile sample' on the product page, which are typically despatched within 2 working days. Once you have selected your items, you can add them to your basket and proceed with the secure checkout process to complete your purchase.

Standard delivery costs £39.00 for orders under £999.00 and takes up to 2-3 working days, excluding Scottish Highlands and Lowlands. Orders over £999.00 qualify for free delivery and may take up to 2-3 working days as well. Tiles over 20kg are shrink-wrapped on a pallet and delivered to the ground level edge of the property, while lighter tiles are delivered by parcel courier by hand.

Yes, there is an extra charge applied to orders delivered to certain postcodes including AB, BT, DD, IV, KW, PH, FK, FY, TR, PA, KA, LL, PO, SA, CA, DG, EH, EX, G, LD, ML, PL, SY, TA, TD, HS, and TQ. These additional fees are noted during the checkout process to ensure accurate pricing for remote or difficult-to-access locations.

To return goods, items must be in a re-saleable condition and returned in their full original carton or box. A restocking charge of 10% of the goods returned will be deducted from the refund. If the company arranges collection for the return, the cost of haulage will also be deducted from the total refund amount.

Customers can order sample tiles for £1.99 each by clicking the 'Request tile sample' button on the related products page. The samples are sent in a 15x15 format via Royal Mail and are normally despatched within 2 working days. This allows customers to verify the quality and appearance of the tiles before committing to a full order.

The registered office is located at Howley Park Road, East Morley, Leeds, West Yorkshire, LS27 0SW. This central location supports their lean operations and strategic distribution network throughout the country, ensuring efficient coordination from their main hub.

Recent reviewers consistently praise the customer service as superb and outstanding, noting that the team is helpful and responsive. Many customers highlight the ease of navigating the website and the hassle-free ordering process, describing the overall experience as seamless and convenient.

Tiles weighing over 20kg are shrink-wrapped on a pallet and delivered to the ground level edge of the property. The driver will not be able to assist getting the tiles into the property due to insurance purposes, so customers should ensure they have a clear path for unloading.

There is a restocking charge of 10% of the value of the goods returned. This fee is applied to ensure that returned items can be properly processed and made available for future sales if they are in re-saleable condition.

The sample tiles are provided in a 15x15 format, which corresponds to a 15cm x 15cm size. This standard size allows customers to accurately assess the tile's colour, texture, and finish in their own space before making a purchase decision.

Dantotsu Ltd has a company registration number of 06208626 and a VAT number of 911371063. These details are provided on their website footer to confirm their legal status as a registered UK business entity.

The website is built using Shopify, indicated by the 'Shopify Platinum Partner' credit on the site. This platform supports their e-commerce operations, allowing for a robust online shopping experience with features like wishlists and account management.

On Trustburn, Dantotsu Tiles has a rating of 4.1 out of 5 based on 8 reviews.

Dantotsu Tiles has official profiles on Facebook.