Questions about CYBEREEN SOLUTIONS PTY LTD
What is CYBEREEN SOLUTIONS PTY LTD?
Cybereen is a SaaS solution that enables organisations to quickly understand their current cybersecurity profile and what needs to be done to improve it, ensuring information entrusted by customers and staff is securely protected.
Who is the management-system platform built for?
The platform is purpose-built for organisations with compliance obligations across more than one framework, using a single control library behind all of them to avoid spreadsheet sprawl.
How can a visitor book a walk-through?
Users can book a 30-minute walk-through against the standards they are held to by filling out a form with their name, work email, and company details.
What are the pricing tiers and minimum user requirements?
Pricing is per user, per standard, with a minimum of 3 users for Essentials, 5 users for Standard, and volume pricing kicking in at 25+ users or 5+ business units for Enterprise.
Which compliance frameworks and standards does the platform cover?
The platform supports Essential 8, APRA CPS 234, ISO 27001, ISO 27002, ISO 42001, and NIST CSF, with a new AI-native Secure by Design feature launched in September 2026.
Where is the company based and how is the team structured?
The company is located in Sydney, Australia, with offices in London, United Kingdom, and operates as a fully distributed team.
What specific features are included in the Standard plan?
The platform includes features like a maturity radar, evidence library, risk register with a 5×5 matrix, and cross-framework evidence reuse for Standard plans.
What certifications and AI governance standards does the company adhere to?
The company claims to be ISO 27001 certified and treats ISO 42001 for AI governance with the same level of care as previous standards.
What are the terms for refunds and cancellations?
The platform offers a 60-day refund policy with no questions asked, processed within five business days if emailed to refund@.
How does the platform differ from other GRC tools?
The company differentiates itself by focusing on Australian and UK auditor requirements rather than the SOC 2 standards preferred by US vendors.
How does the AI feature work and what are its limitations?
The platform uses AI to draft, map, and summarize controls but ensures suggested outputs are never auto-published, keeping the audit trail human.
What principles guide the company's development and iteration process?
The company states it was built by security practitioners to move fast and ship improvements quickly based on customer feedback.
How does the platform handle multiple business units or tenants?
The platform allows for multi-business-unit support up to 5 units in the Standard plan and unlimited units in the Enterprise plan.
What support SLAs are available for different plans?
The company provides priority support with a 4-hour SLA for Standard plans and a 1-hour SLA with 24/7 P1 cover for Enterprise plans.
How can I contact CYBEREEN SOLUTIONS PTY LTD?
You can reach CYBEREEN SOLUTIONS PTY LTD by phone at (02) 8916 6389 or by e-mail at sales@cybereen.com.
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Cybereen is a SaaS solution that enables organisations to quickly understand their current cybersecurity profile and what needs to be done to improve it. This ensures that the information entrusted to them by their customers and staff is securely protected.
- Website
- cybereen.com
- Phone
- (02) 8916 6389
- sales@cybereen.com
- Address
- Suite 1B, Level 16, 56 Pitt Street Sydney 2000
- Categories
- Computer & network security