"Toyota Prado 250 Series Build... What a beast! Looks insane. 😍 That Fabulous 5 Inch Short Entry Stainless Snorkel makes this Prado an absolute monster!"
What reviewers say about Custom Outfitters
What is Custom Outfitters?
Custom Outfitters Australia is a specialist supplier of 4WD accessories and vehicle customisation products for Australian ute owners, tradies, touring enthusiasts, campers, and off-road drivers. They provide reliable accessories to help create a capable and practical vehicle setup for daily work, touring, camping, or off-road adventures.
What specific products do they supply?
The business offers a wide range of products including bull bars, roof racks, grilles, canopies, tray systems, side steps, and touring accessories. They focus on quality, practical products that enhance vehicle protection, storage, functionality, and style for popular vehicles such as the Ford Ranger, Isuzu D-MAX, and Toyota Hilux.
Which vehicles and specific accessories can I purchase?
Customers can select their vehicle make and model from a long list including BYD, Chevrolet, Dodge, Ford, GWM, Holden, Honda, Isuzu, Jeep, Kia, Lando Rover, Lexus, Mazda, Mercedes, Mitsubishi, Nissan, Ssangyong, Suzuki, Tesla, Toyota, Volkswagen, and Zeekr. They also offer specific accessories like the 12" Inch Screen Protector for the Next Gen Ford Ranger (2022-2024) for $49.00 and Venom Sensor Protection Guards for the Next Gen Ford Ranger Raptor (2022-2025) for $69.00.
Where is the business located and when did it open?
The company is located at 3/3 Holbeche Rd, Arndell Park, NSW, 2148, Australia. Their headoffice and distribution facility is situated in the inner west of Sydney, and they officially opened to the public in January 2024.
What are the opening hours for the showroom and customer service?
The showroom and warehouse are open Monday-Friday from 8AM - 4:30PM and Saturday from 8AM-2PM. For customer service enquiries, the headoffice operates from 8:30am to 5:00pm on weekdays and 9:00am to 3:00pm on Saturdays, with Sunday and public holidays closed.
How do I place an order or get in touch?
To place an order, customers can visit the website to select their vehicle and add items to the cart. They can also contact the business via email at info@customoutfitters.com.au or call/text 0439 205 292 to speak to customer service in the headoffice.
How long does shipping take and which couriers are used?
Orders are dispatched daily via TNT, CouriersPlease, Fedex, Direct Freight, Aramex, and DHL. Customers in Australia typically receive parcels within 1-7 working days, while international customers receive them within 3-14 working days, depending on location.
What are the terms for returns and refunds?
The business offers a 7-working-day return policy for items in original packaging and new condition. Shipping fees are non-refundable, and custom requested painted products, tyres, and made-to-order parts are non-returnable.
What do recent reviewers say about the products?
Some reviewers praise the Toyota Prado 250 Series build, specifically noting that the Fabulous 5 Inch Short Entry Stainless Snorkel makes the vehicle look like a beast and an absolute monster.
Which brands do they distribute alongside their own designs?
The business distributes world-known brands such as RIGID Industries, Addictive Desert Designs Offroad, and Carbon Offroad to build combinations with their own gear for stores and stockists around Australia.
How do they ensure product quality before launch?
The company guarantees that all their products are completely brand new and test fits all their gear before launching into the market to ensure it meets their standards.
What payment and installation options are available?
They offer buy now, pay later options and installation services available at their Arndell Park location for customers who prefer professional fitting.
How do they handle stock shortages and restocking times?
The website mentions that some accessories may take up to 14-20 weeks to restock as some are made overseas, and they notify customers if they are out of stock.
What are the requirements for in-store pickup?
Customers can pick up their orders in store by contacting the business via email or phone to allocate time, and they must bring photo identification, the payment receipt, and the credit card or proof of purchase to the reception.
How can I contact Custom Outfitters?
You can reach Custom Outfitters by phone at +61 439205292 or by e-mail at info@customoutfitters.com.au.
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Custom Outfitters Australia is a specialist supplier of 4WD accessories and vehicle customisation products for Australian ute owners, tradies, touring enthusiasts, campers, and off-road drivers. Our range includes bull bars, roof racks, grilles, canopies, tray systems, side steps, and touring accessories for popular vehicles such as the Ford Ranger, Isuzu D-MAX, and Toyota Hilux. We focus on quality, practical products that enhance vehicle protection, storage, functionality, and style. Whether you are preparing your ute for daily work, touring, camping, or off-road adventures, Custom Outfitters Australia provides reliable accessories to help create a capable and practical vehicle setup.
- Website
- customoutfitters.com.au
- Phone
- +61 439205292
- Address
- 3/3 Holbeche Rd, Arndell Park
- Categories
- Automotive