Questions about Customized Controls CORP
What is Customized Controls CORP?
Customized Controls CORP is a woman-owned, family-run industrial supplier founded in 2010 that provides coating equipment, electrical controls, industrial supplies, product sourcing, and kitting and light assembly services across the United States.
What specific coating brands and equipment does Customized Controls supply?
The company specializes in coating equipment from WAGNER, C.A. Technologies, and WALTHER PILOT, including replacement parts and accessories for powder and liquid finishing systems.
How can a customer start a new project or request a quote?
Customers can request a quote by sending a part number, list, photo, or drawing through the company's online quote form, which is available on their website.
Where are the main office locations and how do they handle freight versus package shipping?
The business operates out of Roanoke, Texas, with a sales office and manufacturing facility at 4000 Haslet-Roanoke Road, Units 8–9, and a package mailing address at 1224 N. Highway 377, Suite 303.
What are the official contact methods and business hours for reaching the team?
To get started, clients should call the toll-free number (800) 807-1394 or email sales@CustomizedControls.com during business hours, which are Monday through Friday from 9 a.m. to 5 p.m. Central Time.
What specific product sourcing challenges does the company help solve?
The company offers product sourcing for known parts, mixed-manufacturer lists, older equipment, and difficult-to-find items, helping clients coordinate purchasing across multiple vendors.
What kitting and assembly capabilities are available for customer projects?
Customized Controls provides kitting and light assembly services, including parts consolidation, custom kits, labeling, packaging, and assembly based on customer-provided instructions.
How should customers arrange freight deliveries for large items like control panels?
For large shipments, control panels, and freight deliveries, clients are advised to contact the office directly to coordinate delivery rather than using the standard package address.
What is the process for returning an item to Customized Controls?
The company handles returns by requiring customers to contact them first to confirm authorization and receive specific shipping instructions before sending items back.
How long has Customized Controls been in operation and what is its background?
The business has been operating since 2010, drawing on the founder's prior experience working at WAGNER and establishing a distributor relationship with the brand.
What do Reddit users say about the company's services?
Some reviewers on Reddit mention using the company's services for gaming controller customization, though these posts are unrelated to the industrial supply business.
Which industries and types of clients does Customized Controls serve?
The company's website states it serves government capabilities and manufacturers, contractors, suppliers, and other businesses looking for ongoing supply support.
What is the core approach Customized Controls uses to manage customer relationships?
The business is described as family-run with direct communication, aiming to bring purchasing, order preparation, and technical experience together to work through project details.
What specific controls and automation services are provided to clients?
The company offers electrical design, PLC/HMI programming, troubleshooting, upgrades, integration, and commissioning support as part of its controls and automation solutions.
What is the official website of Customized Controls CORP?
The official website of Customized Controls CORP is customizedcontrols.com.
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- Website
- customizedcontrols.com
- Phone
- 4696295018
- Address
- 1224 N Highway 377