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Customer guru

3.8· 11 reviews
Average ratingAverage
3.8/ 5

Based on 11 reviews

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John Polemis
Reviews 1

The company has a user-friendly website that is easy to navigate. I found their customer feedback management system to be average as it lacked some advanced features offered by other similar companies. The response time to customer queries was satisfactory but could be improved. The personalized customer support provided by the company was helpful and informative. However, the pricing structure was a bit on the higher side compared to competitors. The company's commitment to improving customer experience is evident through their emphasis on training and development. Overall, Customer Guru offers a decent customer feedback management solution, but there is room for improvement in terms of features, response time, and pricing.

Sanjiv Saste
Reviews 1

CUSTOMER's experience with Customer guru was excellent! The website is user-friendly and provides all the information needed. The customer support team was responsive and resolved my queries promptly. I highly recommend Customer guru for their exceptional service.

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About Customer guru

Customer Guru is a boutique consulting firm that helps its clients become customer centric. From implementing the best customer experience metric to supporting change management, Customer Guru also sets up the right team structure and processes. Along with consulting, it also specializes in implementing customer feedback management tools.