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Questions about Curbside Rides

Based on reviews, listing data and website checks · updated yesterday

What is Curbside Rides?

Curbside Rides is a licensed and insured private chauffeur service operating in the Conejo Valley and greater Los Angeles area. The company uses a flat-rate pricing model with no surge pricing and offers airport transfers, hourly chauffeur service, and point-to-point rides. Their fleet consists of full-size luxury SUVs like the Cadillac Escalade ESV or Chevy Suburban, accommodating up to six passengers and six bags.

How do I book a ride with Curbside Rides?

To book a ride, visit curbsiderides.com and enter your pickup and dropoff locations to receive an instant flat-rate quote. After authorizing payment with your card, you will receive an SMS confirmation. The process is designed to be simple with no surprises regarding pricing.

What are the flat-rate prices for airport transfers to and from LAX?

Flat rates vary by pickup location, ranging from $80 for Marina Del Rey to $180 for Calabasas. These base fares are the same price to or from LAX, and they include airport fees. Additional stops and gratuity are charged separately.

What is the cancellation policy for rides booked with Curbside Rides?

Most rides can be cancelled for free until 3 hours before pickup, while hourly service and long-distance trips allow free cancellation up to 24 hours before pickup. After these deadlines, the full fare is charged because the vehicle is committed to the pickup time.

Where do I meet my driver at LAX?

You meet your driver at the curb outside your terminal at the pillar marked with your terminal number and letter. You do not need the LAX-it shuttle and can avoid walking to a rideshare lot by using the designated pillar.

What areas does Curbside Rides serve?

The company primarily serves the Conejo Valley, including Thousand Oaks, Westlake Village, Agoura Hills, and Simi Valley. They also cover the San Fernando Valley, Santa Clarita, the Westside, Malibu, Pasadena, Glendale, Ventura County, and Orange County, plus major airports and cruise terminals.

What types of events does Curbside Rides cater to?

The service specializes in weddings, galas, concerts, and special events, ensuring clients arrive in style and on time. They also offer corporate travel for meetings and conferences, as well as VIP and executive service for high-profile clients.

What are the hourly rates for chauffeur service?

Hourly rates start from $100 per hour for a Chevy Suburban or $125 per hour for a Cadillac Escalade ESV, with a 3-hour minimum. Gratuity is included in this rate, and the service is available across Los Angeles, Orange County, Ventura County, and Santa Barbara.

Can I book a ride for someone else using Curbside Rides?

Yes, you can book a ride for another person by selecting the 'Book for Someone Else' option on the booking form. You will need to enter the passenger's name and phone number to complete the reservation.

What are the wait times for sporting events and festivals?

For sporting events, the driver will wait 30 minutes from the scheduled pickup time. For festivals and other non-airport pickups, the wait time is 15 minutes from the scheduled pickup time.

How do I contact Curbside Rides for support?

You can call them at (661) 732-0310 or send a message through their website, where they typically reply within the hour. They also offer booking via WhatsApp for quick communication.

What are the requirements for child seats on Curbside Rides?

Child seats are available on request, but they must be requested in advance. The company ensures that all vehicles are non-smoking and equipped with phone chargers for passenger convenience.

What is the process for flight tracking and pickup coordination?

Curbside Rides tracks your flight and texts you if anything changes. You must reply to the pickup text with your pillar number at LAX to guide the driver to you efficiently.

What special features are included in the hourly chauffeur service?

The hourly service includes a dedicated chauffeur who handles all driving, waiting, and navigation. It is perfect for multi-stop errands, house hunting, wine tours, or business meetings across the city.

What is the official website of Curbside Rides?

The official website of Curbside Rides is curbsiderides.com.

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About Curbside Rides

Curbside Rides is a licensed and insured private chauffeur service, CPUC TCP #45621-A, serving the Conejo Valley, Thousand Oaks, Westlake Village, Agoura Hills, Calabasas, Simi Valley and greater Los Angeles. Flat rate airport rides to LAX, Burbank and Van Nuys in a Cadillac Escalade ESV or Chevy Suburban. Your driver and car are confirmed the night before, flights are tracked, and child seats are available on request. Airport, black car and hourly chauffeur service.

Business hours
Mon-Sun: Open 24 Hours
Founded
2023