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Average ratingGreat
4.1/ 5

Based on 8 reviews

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Questions about Crystal

Based on 8 reviews, listing data and website checks · updated yesterday

What is Crystal?

Crystal is an advertising agency that combines the reach of a large firm with the agility of a small one. It uses an emotion-based storytelling approach to create engaging and profitable campaigns. The agency offers services across offline and online spaces with in-house production facilities for faster turnaround.

How long has Crystal existed and what is its team structure?

The agency was founded by a group of advertising professionals with a combined 100 years of experience. They eliminated traditional hierarchies and compartmentalization to focus on client benefits rather than internal rules. Their goal is to avoid unnecessary costs and build a sense of ownership for both the team and the client.

What specific services does Crystal offer?

Crystal provides a wide range of services including brand creation, packaging design, and stationery. They also handle newspaper and magazine advertisements, television and radio concepts, and outdoor media like billboards. Additionally, they offer website content and design along with social media campaign management.

Which industries and locations does Crystal serve?

The agency serves multiple industries including healthcare, education, FMCG, real estate, fashion, hospitality, and media publishing. They have associates located in Bangalore, Coimbatore, and Hyderabad in addition to their main office in Chennai.

What do reviewers specifically praise about Crystal?

Reviewers consistently praise the high quality of products, excellent customer service, and user-friendly website. They also highlight fast delivery and reasonable rates as key reasons for their satisfaction with the company.

What are the common themes in customer reviews?

Some reviewers mention that the website is easy to navigate and the prices are competitive. However, one review noted a less positive experience compared to others, though overall the feedback remains largely positive.

What unique approach does Crystal use for its services?

The agency emphasizes a 'Soul of a Large Agency' with the 'Body of a Small Agency' approach. They use data storytelling to add value to numbers and focus on an info-emotion approach for engagement and profitability.

What operational features make Crystal different?

Crystal has an in-house facility for creating all work, which allows for quick response times. They also offer a wide range of options for clients to choose from, ensuring flexibility in their working models.

What security and policy measures are mentioned on the website?

The website includes a reCAPTCHA protection and mentions that Google Privacy Policy and Terms of Service apply. It also provides a policy section for users to review before engaging with the business.

How can visitors interact with Crystal through the website?

The agency's contact page includes a form for users to submit inquiries. They encourage visitors to call anytime and provide a clear address for their Chennai office.

What technical details are visible on the website?

The website footer mentions that the site is powered by WordPress. It also includes a 'To the top' feature for easy navigation back to the main content.

How is Crystal rated on Trustburn?

On Trustburn, Crystal has a rating of 4.1 out of 5 based on 8 reviews.

AI-generated from reviews on this page. Verify anything important with the company directly.

Asad Jafry
Reviews 1

Crystal is a great company. I have been using their services for a while now and I am satisfied with the quality of their products. The website is easy to navigate and the customer service is excellent. The rates are reasonable and the delivery is always on time. Highly recommend!

Antoinette Hoes
Reviews 1

I recently had the opportunity to work with Crystal and it was a great experience. The products they offer are of high quality and their customer service is outstanding. The website is easy to navigate and they have a wide range of options to choose from. I would definitely recommend Crystal to others.

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About Crystal