Questions about Cruisin’ Maui Rent-A-Car
What is Cruisin’ Maui Rent-A-Car?
Cruisin’ Maui Rent-A-Car is a local family-owned business providing car rentals and adventure gear in Kahului, HI. They offer a diverse fleet including compact cars, spacious SUVs, lifted Jeeps, and luxury convertibles. The company aims to make travel enjoyable by offering competitive rates, flexible options, and excellent customer service without geographic driving restrictions.
How do I get picked up or drop off my vehicle?
The business offers free airport pick-up and drop-off at Kahului OGG, the Cruise Ship Wharf, and various locations like Kihei and Lahaina. They also provide delivery to Hana and Hana-Maui Resort for a small service charge. Customers can schedule rentals by the hour, day, week, or month with 24/7 availability.
What features and equipment are included in every rental?
All vehicles are automatic and equipped with ice-cold A/C, free hands-free cell phone mounts, and premium roof racks. Each car includes a Maui Revealed Guide Book and comes with free Kahului town and airport pick-up and drop-off. The fleet features new late models without tell-tale rental car markings like bar code stickers.
How is pricing structured and what fees apply?
Pricing includes all Hawaii taxes and fees, with a clear confirmation total that reflects the actual cost. There are no hidden fees or estimated charges. Additional drivers are free for the first one, then $5/day after that, and underage drivers aged 21-24 incur a $15/day fee.
What are the cancellation policies and operating hours?
Free cancellation is allowed with a 36-hour notice, and customers can text 1.808.TOO.MAUI (1.808.866.6284) to expedite pick-up. The business operates 24/7, 365 days a year, including holidays. They accept debit cards, all major credit cards, and cash.
Which areas are served and where is the business located?
The company serves areas including Kahului, Paia, Wailuku, Kihei, Wailea, Lahaina, Kaanapali, Ma’alaea, and the JHN Kapalua airport. They also deliver to Hana and the Hana-Maui Resort. Their physical location is 591 Haleakala Hwy. Kahului, HI 96732, with a mailing address at 210 Kupaa St. Paia, HI 96779.
What is the history and team structure of the company?
The business was founded to fill a need for affordable rentals for those seeking adventure, whether for vacations or work conferences. They describe themselves as real people and a trusted local family-owned small business. Their mission is to go above and beyond to ensure customers are pleased with their visit.
What additional services and products are available?
Customers can rent adventure gear such as surf boards, snorkel equipment, beach chairs, coolers, umbrellas, and kayaks. They also offer a Grocery List Shopping service where they pre-shop for your arrival and charge a 10% service fee on additional grocery expenses. This gear is picked up and returned with the rental car.
What documentation is required to rent a car?
To rent a car, drivers must have a valid driver’s license, foreign driver’s license, or international driver’s permit. International drivers must also have their own valid license. The business requires all primary and additional drivers to meet these documentation standards.
What sustainability and safety measures are in place?
The business uses eco-friendly biodegradable car wash and products for vehicle maintenance. They emphasize reef-safe sunscreen usage and apply it while outside the vehicle. Their clear pricing model ensures customers know the exact amount to pay without surprises.
What do reviewers praise about the service?
Some reviewers note the convenience of having all necessary gear available alongside the rental car, eliminating the need to search for equipment separately. Others appreciate the personal Maui connection and the ability to drive on dirt roads and the back side of Hana without restrictions.
What makes this business different from competitors?
The business states they have no lines or long waits and offer fast, convenient service just 2 minutes outside the OGG Kahului airport. They also provide a shuttle option for those preferring transportation with a driver to their hotel or adventure destination.
What technology and platforms does the business use?
The company offers a VIP Concierge Service and DMV Road Test & Driving Lessons. They also provide a Customer Portal for login and management. Their inquiry form allows for customized quotes if the reservation platform does not suffice.
What are some common doubts visitors might have before choosing this service?
The business can deliver groceries to your condo before your arrival and handles special requests, non-negotiable allergies, or preferences for the shopping list. They also offer a shuttle service if you prefer not to drive yourself to your hotel or adventure spot.
How can I contact Cruisin’ Maui Rent-A-Car?
You can reach Cruisin’ Maui Rent-A-Car by phone at 808-866-6284.
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Get the widget for your site →About Cruisin’ Maui Rent-A-Car
Cruisin’ Maui Rent-A-Car is here to provide you with reliable car rentals in Kahului, HI, making your travel experience enjoyable and stress-free. Our diverse fleet includes everything from compact cars to spacious SUVs, ensuring you have the right vehicle for your journey. We pride ourselves on offering excellent customer service, assisting you in choosing the perfect car for your needs. With competitive rates and flexible rental options, we aim to deliver the best value for your budget. Discover the beauty of Maui's landscapes, vibrant culture, and local attractions at your own pace. Choose Cruisin’ Maui Rent-A-Car for your next rent a car experience and embark on an unforgettable adventure!
Address : 591 Haleakala Hwy, Kahului, Hi, 96732, US
- Website
- cruisinmaui.com
- Phone
- 808-866-6284
- Categories
- Automotive