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Critical research

4.2· 11 reviews
Average ratingGreat
4.2/ 5

Based on 11 reviews

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Deborah Cornell
Reviews 1

As a CUSTOMER, I have had mixed experiences with Critical research. Their customer support has been exceptional, always responsive and helpful. However, the quality of their research reports has varied. Some were great with thorough analysis, but others lacked depth. Overall, they have room for improvement.

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About Critical research

London based, Critical Research is one of the leading independent market research agencies in the UK. Offering full service market research and consultancy with high quality in-house data collection.

Critical Research: Your Partner in Market Research and Consultancy

Critical Research is a London-based independent market research agency that has been providing full-service market research and consultancy for over 20 years. With a team of experienced researchers, analysts, and consultants, Critical Research has established itself as one of the leading market research agencies in the UK.

At Critical Research, we understand that every business is unique. That's why we offer tailor-made solutions to meet your specific needs. Whether you're looking to launch a new product or service, enter a new market, or improve your customer experience, our team of experts will work with you to develop insights that drive results.

Our Services

We offer a wide range of services to help businesses make informed decisions based on data-driven insights. Our services include:

1. Market Research

We conduct both qualitative and quantitative research studies using various methodologies such as online surveys, focus groups, in-depth interviews and ethnography.

2. Data Collection

Our in-house data collection team uses advanced techniques such as CATI (Computer Assisted Telephone Interviewing), CAPI (Computer Assisted Personal Interviewing) and CAWI (Computer Assisted Web Interviewing) to collect high-quality data from respondents across different sectors.

3. Consultancy

Our consultancy services are designed to help businesses make sense of complex data sets by providing actionable insights that can be used for strategic decision-making.

4. Customer Experience

We help businesses understand their customers' needs by conducting customer satisfaction surveys and mystery shopping exercises which provide valuable feedback on how they can improve their products or services.

Why Choose Us?

1. Expertise

With over 20 years' experience in the industry, our team has extensive knowledge across different sectors including healthcare, finance & banking retail & consumer goods among others

2. Quality Data Collection

Our state-of-the-art facilities ensure high-quality data collection through advanced techniques like CATI (Computer-Assisted Telephone Interviewing), CAPI (Computer-Assisted Personal Interviewing) and CAWI (Computer-Assisted Web Interviewing).

3. Customized Solutions

We understand that every business is unique, which is why we offer tailor-made solutions to meet your specific needs.

4. Actionable Insights

Our team of experts provides actionable insights that can be used for strategic decision-making, helping businesses achieve their goals.

5. Competitive Pricing

We offer competitive pricing without compromising on quality, making our services accessible to businesses of all sizes.

Conclusion

At Critical Research, we are committed to providing high-quality market research and consultancy services that help businesses make informed decisions based on data-driven insights. With our expertise in different sectors and advanced data collection techniques, we are confident in delivering customized solutions that drive results for your business. Contact us today to learn more about how we can help you achieve your goals!

Address
41-43 alma street
Categories
Market research