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CRIMP Industries

4.1· 10 reviews
Average ratingGreat
4.1/ 5

Based on 10 reviews

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Questions about CRIMP Industries

Based on 10 reviews, listing data and website checks · updated yesterday

What is CRIMP Industries?

CRIMP Industries is a real-time scorekeeping solution for climbing events that provides a simple platform to track climbers, judges, and scores. It is designed for organizers who want to replace Excel sheets with one system, and it offers a free tier for events with up to 6 categories and 100 climbers. The company was first established in 2014 after its first ascent in Singapore, and it has been used annually at Boulderactive since that year.

What do reviewers say about the service and how recent is the feedback?

Several reviewers on Trustburn praise the team's professionalism, attention to detail, and ability to go above and beyond to ensure a smooth experience. Users frequently mention that the service is top-notch, efficient, and reliable, with one reviewer noting the website is user-friendly and easy to navigate. The most recent reviews are from September 2023, and the business holds a Trustburn rating of 4.1 out of 5 from 10 reviews.

How does the scoring process work and what types of events does it support?

The platform works well even with bad connectivity, ensuring critical scores always reach the hands of the chief judge. It supports competitive events with dedicated route judges for each route, but the user interface is not suitable for casual events where climbers score themselves. The system automatically updates scores without requiring a refresh, and it can be projected onto a screen by pressing F11 to enter full-screen mode.

How much data and battery does the judge app consume?

The judge app is available for download and uses much less data than texting on iMessage, WhatsApp, or Messenger. For a 4-day competition with 800 climbers, the total data consumption for 40 judges was approximately 60MB, and a fully-charged phone can last through an intense 4-6 hour shift. Judges can use the app in airplane mode as long as they connect to the internet at the start and end of their shift.

Where can spectators find the scoreboard and how does it update?

The spectator scoreboard is hosted on a custom domain format such as http://pumpfest.crimp.rocks, where users can view event schedules, ranks, and scores in real-time. The page automatically fetches the latest scores, so there is no need to manually refresh the browser to see updates. This feature helps make the event flow smoothly with instant results for everyone.

What is the scale of events CRIMP Industries has supported?

The company has handled large-scale events ranging from small youth team practices to huge 800 climber multi-day events. Specific past events include NUS Black Diamond Boulderactive 2016, NSBC 2017, NTU ODAC Pumpfest, and Transend 2017, demonstrating its ability to scale from small to massive competitions. The team claims to be battle-tested and aims to simplify scoring for organizers while supercharging the event experience.

How can I book or order the service?

To get started, users can create an organizer account or message the company for a demo. The business encourages users to tell others about the service if they know folks who organize climbing events. There is also a contact form available on their website where users can select their event size and country to send a message.

How can I contact CRIMP Industries?

The company provides a dedicated email address, hello@crimp.rocks, for inquiries and support. Users can also reach out through the contact form on the website, which includes a dropdown for selecting their country. The business promises to reply to messages sent through their contact channels.

What makes CRIMP Industries different from competitors?

The website states that the system is engineered to be reliable and simple, focusing on making scoring easier for organizers. It aims to replace the need for multiple Excel sheets with one simple platform. The company also mentions that they are working to improve the user interface for casual events in the future.

How long has CRIMP Industries existed?

The business has been in operation since 2014, marking its first ascent in Singapore. It has been used annually at Boulderactive since 2014, showing a consistent track record of supporting major competitions. The company is described as new and eager to reach out to the climbing community for more feedback and usage.

What are the terms for using the free tier?

The company offers a free tier that is sufficient for collegiate team trainings, allowing users to avoid dealing with paper and Excel. The judge app is always free to download, and the free plan supports up to 6 categories and 100 climbers. Paid plans are currently under development with custom scoreboard URLs available for full-featured users.

What technology and integrations does the platform use?

The platform integrates with web browsers to allow real-time updates without manual refreshing, and it supports offline functionality for judges. It also provides a full-screen mode for projection at event venues. The system is designed to work with bad connectivity to ensure scores are never lost during critical moments.

What is the current status of the service?

The business is currently in open beta and is looking for more climbing events to use the service. They offer close support during this phase and are finalizing details for paid plans. The company is actively improving the system to serve the climbing community better.

What is the official website of CRIMP Industries?

The official website of CRIMP Industries is crimp.rocks.

How is CRIMP Industries rated on Trustburn?

On Trustburn, CRIMP Industries has a rating of 4.1 out of 5 based on 10 reviews.

AI-generated from reviews on this page. Verify anything important with the company directly.

Dongjun Piao
Reviews 1

The quality of service provided by CRIMP Industries is truly exceptional. They go above and beyond to meet their customers' needs and ensure complete satisfaction. Their website crimp.rocks is user-friendly and easy to navigate. I highly recommend their services.

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About CRIMP Industries

CRIMP Industries provides scorekeeping solution for climbing events.