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Crema.co

4.1· 10 reviews
Average ratingGreat
4.1/ 5

Based on 10 reviews

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What reviewers say about Crema.co

Based on 10 reviews, listing data and website checks · updated yesterday

Customers consistently praise the quality and variety of the coffee, noting that the selection is vast and the flavors are rich and unique. Reviewers also highlight that the website is easy to navigate and that customer service is responsive and helpful. Many users express high satisfaction with the service and frequently recommend Crema.co to other coffee lovers.
What is Crema.co?

Crema.co is a coffee marketplace founded in 2015 that connects subscribers with over 65 independently owned roasters. It offers machine learning recommendations and drop-ships custom-roasted coffee directly to the customer's door. The company focuses on the entire supply chain, highlighting producers and roasters who frequently appear on 'Top 10' lists and source responsibly through Direct Trade.

Who is this service for and how do I get started?

The service is designed for coffee lovers who want fresh, artisan coffee delivered without leaving their house. Users can choose between home or workplace subscriptions and have full control over their brew queue. It is available to anyone who wants to try 1000+ coffees from award-winning roasters with free shipping included.

How does the ordering and subscription process work?

Customers can start by taking a quiz to get half off their first bag, then set their delivery frequency and rate the coffees as they try them. The process allows users to pause anytime and offers options for whole bean, coarse, medium, or fine ground coffee. You can also explore sample kits to try three coffees from three roasters before committing to a full subscription.

What are the coffee sizes, grind options, and pricing structure?

Crema.co offers 10oz, 12oz, and 5lb bags of coffee, with options for whole bean, coarse ground, medium ground, or fine ground. The coffee works with most machines including french press, aeropress, espresso, pour over, and Mr. Coffee, but excludes capsule or pod systems like Nespresso or Keurig. Pricing is based on paying for each bag as it ships, avoiding rounding up costs found in tiered subscription models.

What special features or perks does the service offer?

The company states it is the only newsletter they actually read, providing genuinely cool information each week along with free coffee giveaways. They also offer a sample kit to help users dial in their settings before investing in a big bag. The platform emphasizes that they are the lowest priced coffee subscription with always free shipping.

What do reviewers most frequently praise about Crema.co?

Reviewers consistently praise the rich and unique flavors, the ease of the ordering process, and the responsiveness of customer service. Many users highlight the vast selection, the user-friendly website, and the seamless experience from browsing to placing an order. The quality is described as superb, unrivaled, and consistently outstanding across multiple reviews.

Where is the business located and how can I contact them?

Crema.co operates out of Newburgh, NY, and ships coffee directly to subscribers from the roasters. The company is located at 134 Fostertown Rd. Newburgh NY 12550 and can be contacted via support@crema.co. The business is based in the United States and serves customers nationwide through its dropshipping model.

How long has the company existed and what is its team structure?

The company has been in operation since 2015, making it a established player in the coffee subscription market. It works with 51 award-winning roasters that are not owned by billionaires, focusing on small, independently owned partners. The team maintains a hyper-focus on taking care of customers with a non-corporate, family-like approach.

How does Crema.co compare to competitors like Trade or Bean Box?

Crema.co differentiates itself by offering full control to users, avoiding tiered pricing that causes rounding up. They partner with lesser-known roasters doing special things and lower costs through discounts rather than pressuring roasters to cut costs. The company also uses machine learning to customize maps of subscribers' coffee palates.

What unique policies or decisions define the company's approach?

The company decided to leave social media after surveying customers, with over 90% expressing interest in a social media-free approach. This decision allows them to focus efforts on taking better care of existing customers and adding value through their newsletter. They also offer a workplace quiz specifically for office coffee subscriptions.

How is the coffee roasted and prepared for delivery?

Coffee is roasted to order by micro-roasters around the country, arriving at the doorstep just a few days after roasting. Users can choose their grind size for each coffee, ensuring freshness and suitability for their preferred brewing method. The coffee is never ground in advance, allowing customers to select whole bean or specific grinds like coarse or fine.

What brewing methods are supported and what are the limitations?

The service supports various brewing methods including french press, aeropress, espresso, pour over, and Mr. Coffee. It does not support capsule or pod systems such as Nespresso or Keurig. The coffee is custom-roasted and dropshipped directly, ensuring it arrives fresh and ready for immediate use.

What tools are available for first-time customers to explore the selection?

The company offers a sample kit to help users dial in their settings before committing to a full bag. They also provide a coffee flight option that includes multiple sample coffees from different roasters. These tools allow users to explore the wide range of options without investing in a large quantity upfront.

What are the key terms regarding pricing and shipping?

The company emphasizes that they are the lowest priced coffee subscription with always free shipping. They offer a quiz to get half off the first bag and allow users to pause anytime. The pricing model ensures users pay for each bag as it ships, avoiding hidden fees or rounding up.

What is the official website of Crema.co?

The official website of Crema.co is crema.co.

AI-generated from reviews on this page. Verify anything important with the company directly.

Carlos Fernandez
Reviews 1

The coffee subscription service from Crema.co is phenomenal! The selection of coffees is diverse and each one I've tried so far has been delicious. The website is easy to navigate and the ordering process is straightforward. Customer service is responsive and helpful. Highly recommend!

Gerrit Heinrich
Reviews 1

I recently started my coffee journey with Crema.co and I couldn't be happier! The coffees I've tried so far have been phenomenal. The website is easy to use and the ordering process is seamless. The customer service is also great, always ready to help. Highly recommend!

Kim Barbee
Reviews 1

Crema.co ☕ is simply amazing! The quality of the coffee is superb and the selection is vast. The website is so easy to navigate and placing an order is a breeze. The customer service is also fantastic, they are always responsive to my questions. I cannot recommend Crema.co enough! ❤️

Ruari Mahon
Reviews 1

Crema.co ☕ is absolutely fantastic! The coffee selection is amazing and the quality is unrivaled. From the easy-to-use website to the prompt customer service, everything about Crema.co is exceptional! I am a coffee lover and I highly recommend Crema.co to anyone who shares the same passion. 😊

Judy Kuan
Reviews 1

I have been a loyal customer of Crema.co for several months now and I must say that their coffee never fails to impress. The aromas and flavors are always rich and delightful. The website is user-friendly and the ordering process is hassle-free. I highly recommend Crema.co to all coffee lovers!

Andrea Parsons
Reviews 1

Crema.co is simply the best coffee subscription service out there! ☕ The variety of coffees they offer is incredible, and the quality is consistently outstanding. The website is user-friendly and ordering is a breeze. Their customer service is also top-notch! Highly recommended! 👍

Layton Gaskie
Reviews 1

I recently tried a coffee subscription service and I am absolutely loving it! The variety of coffees available is remarkable. The website is user-friendly and the ordering process is smooth. The customer service is also great, they promptly responded to my queries. Definitely recommended!

Hans Rosenhoff
Reviews 1

I have been a customer of Crema.co for over a year now and I must say they never disappoint. The quality of their coffee is outstanding and the variety they offer is impressive. The website is easy to navigate and ordering is a breeze. The customer service is also top-notch, they are always prompt in addressing any concerns. Overall, I highly recommend Crema.co!

Melanie Blank
Reviews 1

I am absolutely in love with Crema.co's coffee! The quality and taste are unparalleled. The website is user-friendly and makes it easy to explore their wide range of options. The customer service is excellent and always ready to assist. I would highly recommend Crema.co to any coffee enthusiast!

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About Crema.co

Founded in 2015, Crema.co is the coffee marketplace of the future, with machine learning coffee recommendations, customized maps subscriber's coffee palate, and a focus on the entire supply chain of coffee with the hardworking producers and roasters front-and-center. Crema.co roasters are frequently featured in "Top 10" lists and source their coffees responsibly, often through Direct Trade. Every coffee is custom-roasted and dropshipped directly to the subscriber from the roaster.

Website
crema.co