Based on 10 reviews
Covina Cancer Care Medical Center, Inc. is a cancer care facility located at 554 E San Bernardino Rd in Covina, California, with a Trustburn rating of 4.1 out of 5 from 10 reviews. The center specializes in treating all forms of cancer and blood disorders and is part of the larger Starling Oncology network. It offers medical oncology/hematology services and operates alongside radiation oncology locations in the area.
The center's team speaks more than 20 languages to serve a diverse group of patients, and the staff is described by multiple reviewers as attentive, knowledgeable, and compassionate. Reviewers consistently praise the cleanliness and modern facilities, noting that the treatment process is often smooth and effective.
Patients can request an appointment online through the website or by calling the business phone number 6263316866. The center also provides options to submit medical records online and pay bills directly through its digital platform.
The facility is part of Starling Oncology, which has been operating since 2007 and now includes over 100 clinics across five states. It employs more than 400 clinicians and serves a population of approximately 2.1 million patients with specialized cancer care.
The center offers clinical trials in partnership with Helios Research, providing access to phase 1-4 studies for various solid tumors and hematological malignancies. These trials aim to improve patient outcomes and potentially reduce treatment costs compared to standard care.
Starling Nexus is a secure, single-sign-on online portal launched in August 2026 that automates prior authorization requests for medical oncology. It automatically approves treatment requests that match evidence-based pathways and routes custom requests to a Medical Director for review within 48 to 72 hours.
The center operates multiple locations, including a dedicated radiation oncology site in Covina and additional clinics in Downey and Pomona. It also coordinates care across a vast network of locations throughout California and beyond.
The team includes doctors, nurses, social workers, financial counselors, and care coordinators who work together to develop personalized care plans. They emphasize a collaborative approach involving patients, caregivers, and referring doctors to navigate the cancer care journey.
The center provides financial counseling and end-of-life counseling as part of its critical services, alongside cancer treatment and infusion centers. It also features an in-house dispensary and lab testing capabilities for comprehensive patient support.
The website states that the center has helped over a quarter million patients since its founding in 2007. It continues to deliver compassionate, comprehensive, and quality cancer care with a focus on best practices.
The center's core values include unwavering integrity, striving for excellence, teamwork, and genuine empathy. It aims to be the nation's leading value-based oncology group while maintaining honesty and continuous improvement.
The rating split shows a majority of 5-star reviews, with some 3-star and 4-star ratings. The 5-star reviews highlight exceptional staff and top-notch facilities, while the lower ratings mention a desire for more personalization in care.
The center offers a seamless process for patients to submit medical records online and pay bills, integrating these functions into a single digital workflow for convenience. It also provides a patient complaint form and a notice of privacy practices for transparency.
The center emphasizes developing care plans based on best practices and offers cutting-edge treatment through clinical trials. It also provides a patient’s rights and responsibilities document to ensure informed decision-making.
You can reach Covina Cancer Care Medical Center, Inc. by phone at 6263316866.
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👍 I am extremely happy with the care I received at Covina Cancer Care Medical Center, Inc. The staff was fantastic and the facilities were top-notch. The treatment I received was effective and the entire process was smooth. I highly recommend this center to anyone in need of cancer care. 👏
I had an average experience at a cancer care center I recently visited. The staff was decent, but I felt there could have been more personalization in the care. The facilities were clean, but not as modern as I expected. Overall, it was an okay experience.
As a patient at Covina Cancer Care Medical Center, Inc., I can say that the care I received was outstanding. The staff was attentive, knowledgeable, and compassionate. The facilities were clean and well-maintained. I am grateful for the excellent care I received.
My experience at Covina Cancer Care Medical Center, Inc. was fantastic. The staff was caring, understanding, and professional. The facilities were clean and comfortable. I am grateful for the wonderful care I received and would highly recommend this center to others.
I recently had the pleasure of receiving treatment at Covina Cancer Care Medical Center, Inc. and I must say that it was an incredible experience. The staff was extremely caring and knowledgeable, and they made me feel comfortable throughout my entire treatment process. The facilities at the center are top-notch and the equipment is state-of-the-art. Overall, I rate Covina Cancer Care Medical Center, Inc. as excellent. Highly recommended!
I had a great experience at a cancer care center I recently visited. The staff was caring, knowledgeable, and made me feel comfortable during my treatment. The facilities were modern and well-maintained. I would definitely recommend this center to anyone in need of cancer care.
😊 I can't thank Covina Cancer Care Medical Center, Inc. enough for the amazing care I received. The staff was friendly, knowledgeable, and went above and beyond to make me feel comfortable. The facilities were top-notch and the treatment was effective. 5 stars!
👏 I am extremely satisfied with the care I received at Covina Cancer Care Medical Center, Inc. The staff was exceptional and the facilities were state-of-the-art. The treatment process was seamless and the results were great. I highly recommend this center to anyone in need of cancer care. 🌟
The treatment I received at this cancer care center was exceptional. The staff was caring and professional, and the facilities were modern and comfortable. I would highly recommend this center to anyone in need of cancer care. They provided me with great support throughout my treatment journey.
The care I received at this cancer care center was top-notch. The staff was attentive and understanding, and the facilities were clean and well-equipped. I am thankful for the great care I received and would recommend this center to others in need.
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