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Cover Pro Roofing

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Questions about Cover Pro Roofing

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What is Cover Pro Roofing?

Cover Pro Roofing is a locally-owned roofing contractor based in Knoxville, Tennessee, founded by Mike Martin in 2009 and officially established in 2011. The company specializes in residential and commercial roofing services, including installation, repair, maintenance, and full replacements across shingle, flat, and metal systems. They serve areas including Knoxville, Maryville, Alcoa, Oak Ridge, Sevierville, and the wider East Tennessee region.

What certifications and manufacturer partnerships does the company hold?

The business holds GAF Gold Elite, CertainTeed ShingleMaster, and Best Buy Metals certifications. They are also BBB accredited with an A+ rating and are licensed and insured. These manufacturer certifications allow them to offer strong warranties and ensure installations meet specific brand standards.

How can a customer request a free roof inspection?

Customers can request a free roof inspection by filling out a form on the company's website or by calling the direct line at (865) 999-7663. The team promises to respond to enquiries received during business hours with a personal reply the same business day.

What are the specific operating hours for the Knoxville office?

The office is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. Sunday is closed, though appointments can be made by appointment. An emergency 24/7 callout service is also available for urgent situations.

What types of shingle roofing systems are offered?

The company offers designer shingles that mimic slate or cedar, laminate shingles for added strength and texture, and synthetic shingles made from durable composite materials. Each type is selected to withstand Tennessee's mix of heat, rain, and seasonal storms while maintaining curb appeal.

Where is the main business address located?

The main office is located at 203 W. Jackson Avenue, Knoxville, Tennessee, 37902. This central location serves as the base for their operations across the Knoxville and East Tennessee service area.

What is the process for getting a quote or starting a project?

Clients can initiate a project by requesting a free inspection online or by phone. After the inspection, they can fill out a quote request form or call directly to get a detailed proposal that includes a full scope of work and transparent pricing.

What specific service commitments does the company make to clients?

Cover Pro Roofing commits to fast response times, ensuring every enquiry is handled promptly with a personal response. They also guarantee manufacturer-certified installers and transparent pricing on every project to build trust with their customers.

Who leads the company and what is their background?

Mike Martin founded Cover Pro Roofing in 2009 and has over 15 years of experience in the industry. He previously worked in real estate and remodeling before discovering his passion for roofing, aiming to raise the standard of service in an untrustworthy industry.

What specific roofing materials and systems are installed?

The team installs shingle, flat, and metal roofing systems. They specialize in residential and commercial applications, ensuring every project uses durable materials and proven methods suitable for East Tennessee weather conditions.

How does the company handle storm damage and repairs?

They provide fast, reliable fixes for leaks, storm damage, and general wear. Their services range from quick repairs to complete roof replacements, ensuring properties are protected against harsh weather events.

What is the company's approach to customer communication and project management?

The business emphasizes clear communication and hands-on project management, with dedicated project managers overseeing quality on site. They aim to provide unmatched customer service and workmanship throughout the entire process.

What are the key advantages of choosing their shingle roofing services?

Their shingle systems are designed to withstand strong winds, heavy rain, and occasional hail. The layered construction provides advanced resistance to impact, algae growth, and strong winds, ensuring long-term performance.

What are the primary service areas covered by the company?

Beyond Knoxville, they serve Maryville, Alcoa, Oak Ridge, Sevierville, Lenoir City, Clinton, Powell, Morristown, and more. Their reach extends across the wider East Tennessee area to provide local roofing solutions.

What is the company's history and founding story?

Mike Martin entered the roofing business in 2009 after starting his career in real estate and remodeling. He founded Cover Pro Roofing in Knoxville in 2011, focusing exclusively on roofing to deliver a high standard of quality and honesty.

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About Cover Pro Roofing

Cover Pro Roofing delivers expert roofing contractor services in Knoxville, TN, specializing in high-quality roof installations, repairs, and maintenance. With proven expertise, professional knowledge, and a trusted reputation, we provide reliable solutions to protect and enhance every property.

Address
203 W. Jackson Avenue, Knoxville, Tennessee, 37902
Business hours
Mon-Fri: 08:00 - 18:00, Sat: 09:00 - 14:00, Sun: Closed
Founded
2009