Questions about Country Blinds
What is Country Blinds?
Country Blinds is a South Australian family-owned business established in 1987 that manufactures custom window furnishings, outdoor blinds, awnings, and flooring. They operate a large modern facility in Mt Barker and maintain showrooms in Unley, Parkside, and Fulham. The company prides itself on over 35 years of experience, employing more than 100 local staff, and uses robotics and computer-controlled precision manufacturing to ensure quality control and streamlined delivery.
How does the measure and quote process work?
Customers can book a free measure and quote service which is offered at no cost throughout the Adelaide metro area and regional towns within 100 km travel distance by car from the Adelaide GPO. For locations outside this specific area, the business can facilitate a measure and quote on the basis of a 100% fully refundable call out fee against the final purchase. This service allows clients to see fabrics, material samples, colours, and working displays in their own home before making a decision.
What specific products and services are available?
The business offers a comprehensive range of products including curtains, sheers, pencil pleat, pinch pleat, S-wave, custom Veri Shades, cellular/honeycomb blinds, double roller blinds, panel blinds, Roman blinds, Venetian blinds, vertical blinds, and outdoor solutions like Ziptrak and channel blinds. They also provide indoor and outdoor plantation shutters, roller shutters, and various flooring options such as carpet, hybrid flooring, laminate, timber, and vinyl. Accessories and motorisation services are also available to complete the window furnishing packages.
What are the warranty terms and conditions?
Country Blinds provides a 5-year residential warranty for their products, though this is subject to the customer following the specific Cleaning and Maintenance Schedule applicable to their product's Environmental Definition. The warranty covers defective products repaired at no cost to the customer, but travel and labour charges may apply for the removal and reinstallation of warrantable products at the discretion of the company. Exclusions include damage from high winds, fair wear and tear, and products installed by unauthorised persons.
Where are the showrooms and what are their opening hours?
The company operates three physical locations: the Unley Showroom at 47 Unley Rd Parkside, the Henley Beach Rd Showroom at Shop 1/503 Henley Beach Road Fulham, and the Mt Barker Showroom & Factory at 58 Oborn Rd. Regular trading times are Monday to Friday from 9am to 5pm, with Saturday hours from 10am to 1pm, while Sunday and public holidays are closed at all sites.
How can a customer request a free consultation?
To get started, customers can use the online contact form on the website to request a free consultation or fill out a detailed form specifying their needs, preferred call-back times, and project timeline. The form also allows users to upload floor plans and select how many products they need, ranging from single items to whole-house packages, ensuring a tailored approach to their requirements.
Which areas are served?
The business is located in South Australia, specifically serving the Adelaide metro area, regional towns, and country areas within a 100 km radius of the Adelaide GPO. They also facilitate services for locations further away, such as the Barossa, Victor Harbor, Balaclava, Murray Bridge, and Tailem Bend, ensuring broad coverage across the region.
How long has the business existed and what is its size?
The company has been operating since 1987, giving them over 35 years of experience in the industry. They have grown from a modest shed into a large, modern facility that employs over 100 staff members and continues to be family-owned and run, bringing family values to their operations.
How can customers contact the business?
Customers can reach the business via the national phone number 1300 303 299 or the factory administration line at 08 8398 3344. They also provide an email address for inquiries, and all showrooms operate on the same contact number, ensuring consistent communication across all locations.
What design and selection services are offered?
The business states that their professional design consultants are full-time employees who know the range well, offering a design and selection service to help customers choose the perfect look. They also provide a room visualiser tool on their website to help clients plan their new builds or renovations before committing to a purchase.
What themes do reviewers share?
Some reviewers on Trustburn have noted the importance of the free measure and quote service, highlighting how it helps clients visualize the final product in their own space. Others have praised the family-owned aspect, emphasizing the personal touch and attention to detail that comes with dealing directly with the manufacturer rather than a contractor.
What are some key features of the business?
The business offers a variety of payment options and mentions a 5-year residential warranty as a key feature. They also provide a room visualiser tool to assist with planning, and their showroom locations are strategically placed to serve both metropolitan and regional customers effectively.
What are the core values of the business?
The company emphasizes its commitment to quality and customer satisfaction through better service and quality products. They also highlight their use of robotics and computer-controlled precision manufacturing to ensure high standards in their production processes.
What is the official website of Country Blinds?
The official website of Country Blinds is countryblinds.com.au.
Does Country Blinds have reviews on Trustburn?
Country Blinds has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
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Country Blinds creates premium custom blinds, curtains, and shutters designed to enhance any home. Every product is carefully crafted in South Australia for long-lasting quality. Experience the perfect blend of style, comfort, and durability.
- Website
- countryblinds.com.au
- Phone
- 1300303299
- Address
- Shop 1/503 Henley Beach Road Fulham, SA 5024
- Categories
- Construction