I am really impressed with the products offered by Copy Free Technology CO. The website is user-friendly and easy to navigate. The customer service is very helpful and responsive. I had a query and they resolved it satisfactorily. I highly recommend Copy Free Technology CO for their excellent products and service!
Questions about Copy Free Technology CO
What is Copy Free Technology CO?
Copy Free Technology CO is a leading single-line Canon authorized dealer headquartered in San Gabriel, California, serving organizations nationwide from small businesses to large corporations. Founded in 1979 in Alhambra, CA, the company dropped all other brands in 2001 to focus exclusively on Canon technology and market leadership. They offer multifunction printers, desktop printers, scanners, wide format printers, and specialty printers, along with managed print services and software solutions like uniFLOW and Therefore.
What specific products and services does the company offer?
The company provides a comprehensive suite of Canon products including imageFORCE and imageCLASS X multifunction printers, imageFORMULA scanners, imagePROGRAF wide format printers, and imagePRESS Lite light production presses. They also offer managed print services that monitor devices, ship toner automatically, and handle service on a single invoice, alongside software tools like uniFLOW for print management and Therefore for document management.
Where is the business located and what are the contact numbers for different regions?
Copy Free Technology CO is located at 601 S San Gabriel Blvd, San Gabriel, CA 91776, and operates with multiple regional offices including Los Angeles at 323.264.0373 and Orange County at 714.255.8191. The business serves clients nationwide and has been in operation for over 45 years since its founding in 1979.
How can customers contact Copy Free Technology CO?
The company's main office phone number is 626.285.0911, and they also provide a toll-free number at 888.405.9888 for general inquiries, service calls, and quotes. Customers can reach the team during business hours from Monday through Friday, 8:30am to 5:30pm Pacific Time.
What certifications and awards has the company received?
The business holds the Top Dealer And Outstanding Partner award from Canon U.S.A. Western Region and was recognized in 2020 for 40 years of partnership with the brand. In 2021, over 75% of their service professionals were accepted into Canon's ATSP program, making them one of very few dealers in the U.S. with that certification status.
What do customer reviews say about the company's service and products?
Reviewers consistently praise the company for exceptional customer service, high-quality products, and a user-friendly website. Many customers highlight the responsiveness of the support team and the ability to resolve queries satisfactorily, noting that the company goes above and beyond to assist their clients.
What is the current rating and how recent are the customer reviews?
As of the latest data, the company has a Trustburn rating of 4 out of 5 stars based on 9 reviews. The most recent feedback dates back to September 2023, with the majority of reviews being positive and highlighting satisfaction with product quality and support.
How does the managed print services process work step by step?
The company's process for managed print services involves three clear steps: first, they assess what each device prints and its costs; second, they optimize by recommending the right mix of Canon devices; and third, they manage the entire fleet by monitoring devices and handling service on one simple invoice.
What makes Copy Free Technology CO different from other dealers?
Copy Free Technology CO differentiates itself by having carried nearly every major copier brand in the past, including Mita, Sharp, Toshiba, NEC, Ricoh, Panasonic, and Okidata. This extensive experience allows them to match the right Canon model to how an office works, based on their knowledge of how different brands compare.
What software solutions does the company provide for document workflows?
The company offers software solutions that integrate with their Canon devices, available either on premises or in the cloud. These include uniFLOW for secure print job release and cost tracking by user or department, and Therefore for storing, finding, sharing documents, and automating approvals.
How can a new customer get started with the company's services?
Customers can get started by requesting a free assessment through their website or by calling their toll-free number at 888.405.9888. The company also offers a quote form on their contact page for those looking to purchase new products or services.
What significant change did the company make in 2001?
The company's history shows a strategic shift in 2001 when they dropped all other brands to become a single-line Canon authorized dealer. This decision was driven by their belief in Canon's technology and market leadership, solidifying their position as a top dealer in the Western Region.
What common themes appear in customer feedback about the company?
Several reviewers mention that the company is always ready to help and responds promptly to any queries or concerns. The consistent theme across reviews is the outstanding customer service and the high quality of the products provided.
Which markets and types of organizations does the company serve?
The company serves a wide range of industries and organizations, from small businesses to large corporations, across the United States. Their headquarters in San Gabriel, CA, supports clients nationwide with a focus on providing reliable technology solutions.
What do reviewers say about the company's website experience?
The company's website is described as user-friendly and easy to navigate by multiple reviewers. This ease of use is frequently mentioned alongside the high quality of products and the exceptional customer service provided by the team.
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I've had an excellent experience with Copy Free Technology CO. Their products are of high quality, and the website is easy to navigate. The customer service is outstanding, and they are always ready to help. I highly recommend Copy Free Technology CO for anyone looking for reliable technology products!
Copy Free Technology CO has been my go-to company for all my technological needs. The website is user-friendly and the products are of great quality. The customer service is exceptional and they always go above and beyond to assist their customers. I highly recommend them to anyone in need of top-notch technology products!
The customer support from Copy Free Technology CO is amazing! They were very responsive to my inquiries and provided top-notch assistance. The products are of excellent quality and the website is easy to use. I am extremely satisfied with my purchase and would highly recommend Copy Free Technology CO to others!
The product quality provided by Copy Free Technology CO is really outstanding. I am amazed by their attention to detail and the level of professionalism they display. The website is user-friendly and easy to navigate. The customer service is exceptional and they always respond promptly to any queries or concerns. Overall, I am extremely satisfied with my experience and would highly recommend Copy Free Technology CO to others.
I recently purchased a product from Copy Free Technology CO and I must say that I am extremely satisfied with my purchase. The product quality is excellent and the customer service is top-notch. The website is user-friendly and easy to navigate. I would highly recommend Copy Free Technology CO to anyone in need of reliable technology products!
I recently purchased a product from a technology company and I must say that I am very happy with my purchase. The website was easy to use and navigate, and the customer service was exceptional. The product itself is of great quality and meets all my expectations. I would definitely recommend this company to others!
I recently purchased a product from a technology company and I must say that I am very happy with my purchase. The website was easy to use and navigate, and the customer service was exceptional. The product itself is of great quality and meets all my expectations. I would definitely recommend this company to others!
I love the products provided by Copy Free Technology CO! 😍 They have a wide range of options to choose from and the quality is top-notch. The website is easy to use and the customer service is excellent. I had a query and they were very prompt in resolving it. I highly recommend Copy Free Technology CO! 👍
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- Website
- copyfree.com
- Phone
- 6262850911
- info@copyfree.com
- Address
- 601 S San Gabriel Blvd
- Categories
- Retail