Coolibah Care

Coolibah Care is a local, not-for-profit aged care provider in Mandurah, Western Australia, established in 1969. It serves older people and their families across residential aged care, Support at Home, respite, and independent living. The business operates under Mandurah Retirement Village Inc and has no shareholders or external owners, meaning decisions are made locally for the residents.

To begin using their services, you generally need an aged care assessment for government-funded options like residential care, Support at Home, and subsidised respite. This free assessment is arranged through My Aged Care by calling 1800 200 422 or applying online. You can complete this application on behalf of a parent or loved one with their permission, ideally together to simplify the consent process.

The business offers a continuum of care that includes independent living, Support at Home, and residential aged care. This means if your needs change, you do not have to start again with a new provider. Their village, cluster, and serviced living options allow you to keep your independence while having support close by if required.

Coolibah Care provides specialised support for people living with dementia and palliative care when needed. Their residential aged care facility is located in the heart of Mandurah and is designed to help residents feel safe, known, and at home. They also offer day, cottage, and residential respite care to give carers a well-earned break.

The facility is located at 30 Third Avenue, Mandurah, WA, 6210, situated behind the police station. They operate Monday to Friday from 9 AM to 4 PM, with Saturday and Sunday closed. You can reach them by calling 08 9535 0300 or emailing info@coolibah.org.au during these hours.

The business was founded in 1969 by local community leaders, including Mr Owen Tuckey, who donated two acres of land. Officially incorporated on 15th July 1969, it has remained independent and not-for-profit ever since. By 2005, they had expanded to include a nursing home, and in 2021, they opened a twenty-bed extension known as Karri House.

Some reviewers on Trustburn have expressed dissatisfaction, giving the business a rating of 1 out of 5 from one review posted on July 26, 2024. The single review described the experience as unsatisfactory and noted that the services did not meet expectations. This low score reflects a single data point rather than a broad consensus from multiple users.

Coolibah Care is fully accredited by the Aged Care Quality and Safety Commission. They adhere to a person-centred care model that focuses on knowing the person behind the care plan, including their story, routines, and preferences. Their purpose is stated as meeting the needs of the local community with a caring and quality service.

For those moving into residential care on or after November 1, 2025, fees will change under new arrangements. Currently, costs are influenced by the Basic Daily Fee, which is set at 85% of the single rate pension, and various contributions like the Hotelling Supplement and Non-Clinical Care Contribution. Residents may also need to contribute toward accommodation depending on their eligibility for government assistance.

Home care services include personal care, domestic assistance, home maintenance, and transport, all tailored to specific needs. Registered Nurses can attend to residents in their homes for wound, continence, catheter, and stoma care. The team also collaborates with occupational therapists to plan rehabilitation programs and organise home modifications.

The business offers a range of services including cleaning and household tasks, meal preparation assistance, and light gardening. They also provide in-home respite support available 24 hours a day in the resident's home. A carer escorts residents to and from appointments as part of their transport service.

Coolibah Care serves the Mandurah and Peel region in Western Australia. They provide a continuum of care that allows residents to transition smoothly between independent living, support at home, and residential aged care without changing providers. Their approach aims to ensure older people maintain their independence and human dignity.

The business does not permit smoking or vaping on its site. They offer a continuum of care that includes independent living, support at home, and residential aged care. Their team works collaboratively to design home care packages to help people keep living independently.

Coolibah Care was established in 1969 and has been serving the senior community ever since. They are a not-for-profit organisation that provides residential care to 136 residents. The facility is located at 30 Third Avenue, Mandurah, WA, 6210.

The official website of Coolibah Care is coolibah.org.au.