Based on 8 reviews
Cool Frames LLC is an independently owned and family-operated eyewear retailer based in New York that has been in business since 1997.
The reviews on file do not mention specific complaints, although one customer noted that customer service was subpar and required several attempts to get a response.
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I recently purchased a pair of glasses from an online retailer. The shopping experience was pleasant and hassle-free. The website was intuitive and easy to navigate. The product arrived on time and in great condition. Overall, I had a positive experience and would recommend this company to others.
I had a good experience shopping at Cool Frames LLC. The website coolframes.com was easy to navigate and I found a pair of glasses that I love. The delivery was prompt and the glasses were of good quality. Overall, I'm happy with my purchase.
😊 I'm really impressed with Cool Frames LLC! Their website coolframes.com is a pleasure to use, and their selection of frames is extensive. I found the perfect pair of glasses that suits my style. The ordering process was straightforward and the glasses arrived in perfect condition. I'm a satisfied customer and would definitely shop here again. 👓
I recently ordered prescription sunglasses from an online retailer and had a fantastic experience. The entire process, from browsing the extensive collection to placing the order, was seamless. The glasses arrived promptly and exceeded my expectations in terms of quality. Highly recommended!
👍 I just received my new glasses from Cool Frames LLC and I'm extremely happy with the purchase. The quality of the glasses is outstanding and they fit perfectly. The customer service was also top-notch. I had a few questions regarding the frames and the representative was very helpful and responsive. I would definitely buy from Cool Frames LLC again! 👓
👌 Cool Frames LLC exceeded my expectations! Their website coolframes.com is easy to navigate and offers a wide range of stylish eyewear. The customer service was excellent, with prompt replies to my queries. The glasses I ordered arrived quickly and were of superb quality. I'm thrilled with my purchase!
I had a mixed experience with Cool Frames LLC. While I found their website coolframes.com to be visually appealing and easy to use, the customer service was subpar. It took several attempts to get a response from their support team. However, once my issue was addressed, the resolution was satisfactory. Overall, I would rate my experience as average.
The customer service at Cool Frames LLC is exceptional! I had a great experience shopping on their website coolframes.com. The website was user-friendly and easy to navigate. The order process was smooth and I received my glasses within a few days. I highly recommend Cool Frames LLC for their excellent service and quality products.
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CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic.
Your order can be shipped worldwide, directly from our New York boutique.