Questions about Cool Down Heating and Air
What is Cool Down Heating and Air?
Cool Down Heating and Air is a local HVAC contractor based in Claremore, Oklahoma, founded in 2019 by owner Ricky Roberts. The company specializes in residential and light commercial heating and cooling services, including AC repair, furnace installation, and ductless mini-splits. They operate with a strict no-subcontractor policy, meaning every job is performed by their own trained technicians. The business serves homeowners and light commercial properties across Tulsa, Catoosa, Broken Arrow, Jenks, Owasso, Collinsville, Bixby, Sand Springs, Pryor, Chelsea, and nearby areas.
What specific services does Cool Down Heating and Air provide?
The company offers a comprehensive range of services including AC repair, furnace installation, heat pump service, and mini-split systems. They also provide diagnostics, tune-ups, maintenance plans, ductwork installation, new construction HVAC, and commercial HVAC for systems under 25 tons. Specialty services include ductless mini-splits for additions and garages, as well as efficiency upgrades like SEER improvements and R-22 replacements. Additionally, they offer HVAC zoning to ensure even temperatures room to room and dryer vent cleaning to prevent fires from lint buildup.
What makes Cool Down Heating and Air different from other HVAC companies?
A key differentiator for the business is their strict no-subcontractor policy, where every technician is an employee trained to their specific standards. They emphasize treating every home like their own by wearing booties, using tarps under work areas, and cleaning up before leaving. The company also provides a 1-year labor warranty on full system swaps and a 100% satisfaction guarantee on every job.
How can customers book appointments or get emergency service?
Cool Down Heating and Air operates on a 24/7 schedule, seven days a week, 365 days a year, with no answering service or voicemail. Customers can book appointments online, request quotes, or schedule tune-ups through their digital booking system. For emergencies, they encourage calling their direct line at (918) 527-6792, where a real person answers rather than an automated system.
Where is Cool Down Heating and Air located and what areas do they serve?
The business is located at 24606 US RTE 66, #4, on historic Route 66 in Claremore, Oklahoma. They serve a wide geographic area including Rogers, Tulsa, Mayes, Wagoner, Osage, Washington, Nowata, Craig, and Creek counties. Specific cities covered include Owasso, Catoosa, Collinsville, Broken Arrow, Pryor, Bartlesville, Sand Springs, Bixby, Jenks, and many others throughout Green Country.
What are the licensing, financing, and special offer details?
The company holds Oklahoma Mechanical License #099177 and is fully licensed, bonded, and insured. They offer financing options for qualified homeowners and provide free second opinions to help customers determine their needs. The website also mentions one-day installations are available for certain projects, and they offer dry vent cleaning as a specialty service.
Who founded Cool Down Heating and Air and what is their background?
The business was founded in February 2019 by Ricky Roberts, who started learning the trade at age eight by riding along with his father. He previously worked for multiple HVAC companies in the Tulsa area before launching Cool Down Mechanical and later rebranding to Cool Down Heating and Air after scaling back to a smaller team focused on quality.
How does the owner's personal involvement affect the business operations?
Owner Ricky Roberts personally oversees installs, checks on jobs, and answers his own phone to ensure quality control. He has four kids and coaches his nine-year-old son's 10U baseball team, believing family values should guide his business. The company aims to tell the truth, do clean work, and stand behind their results, even if it means making less on a job.
What warranty and guarantee terms are offered to customers?
The business provides a written warranty on every job and a 100% satisfaction guarantee. For full system swaps, they include a 1-year labor warranty on top of the equipment warranty. They also offer a free second opinion if customers are unsure about what they need, ensuring honest advice before any work begins.
What specific system types and retrofitting options are available?
The company uses a combination of traditional ductwork and ductless mini-splits to suit different home layouts. Mini-splits are highlighted as a no-duct comfort solution ideal for additions, garages, shops, and older homes. They also specialize in retrofitting existing systems with SEER upgrades and replacing R-22 refrigerant with more efficient alternatives.
What additional services and customer support options are available?
The company offers a free second opinion for customers who are unsure about their HVAC needs. They also provide dryer vent cleaning as a specialty service to remove lint buildup, which is a leading cause of dryer fires. These services are part of their broader approach to home comfort and safety.
How does the company structure its workforce and ensure quality?
The business operates without subcontractors, ensuring every technician is an employee trained to their standards. They are background-checked, licensed, and insured. The team is committed to clean work, using booties and tarps, and leaving the job site tidy before departure.
What are the core values and operational standards of Cool Down Heating and Air?
The company's website highlights that they treat Oklahoma homes like their own, with a focus on honest pricing and clean workmanship. They are available 24/7 for emergencies and routine scheduling, with a real person answering calls rather than an automated system. The business also offers online booking for convenience.
How can I contact Cool Down Heating and Air?
You can reach Cool Down Heating and Air by phone at (918) 527-6792.
What is the official website of Cool Down Heating and Air?
The official website of Cool Down Heating and Air is cooldownheatandair.org.
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Cool Down Heat and Air is a local HVAC contractor based in Claremore, OK, serving homeowners and light commercial properties across Tulsa, Catoosa, Broken Arrow, Jenks, Owasso, Collinsville, Bixby, Sand Springs, Pryor, Chelsea, and nearby areas. We provide 24/7 HVAC service with honest pricing, clean workmanship, and no subcontractors.
Our services include AC repair, AC installation, HVAC replacement, furnace repair, furnace installation, heat pump service, mini-split systems, diagnostics, tune-ups, maintenance plans, ductwork, new construction, and commercial HVAC under 25 tons. With 25+ years of local experience, licensed mechanical work, a 1-year labor warranty, and a 100% satisfaction guarantee, we treat every home like our own.
- Website
- cooldownheatandair.org
- Phone
- (918) 527-6792
- Address
- 24606 US RTE 66, #4, Claremore, Oklahoma, 74019
- Business hours
- Mon-Sun: Open 24 Hours
- Founded
- 2019