Coolangatta Hotel

3.8 · 521 reviews
thecoolyhotel.com.au Write a review
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Claudia Santini
Reviews 1
2020-10-26 03:05

Not sure if it is coming from the pub itself or th...

Not sure if it is coming from the pub itself or the shopping centre, but the air freshener is very strong and a serious health Hazzard! for people with asthma. I had to leave after 20 minutes because it was getting hard to breathe.

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Meg B
Reviews 1
2020-10-10 22:36

Wish I could give this establishment a zero star f...

Wish I could give this establishment a zero star for their absolutely appalling, racist behaviour. On the 27 July 2019, we took our Filipino friend for a night out in Coolangatta. We lined up to get our IDs checked and when our friend s Filipino licence was checked, we were told it was legally not a...

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Beau Bea
Reviews 1
2020-10-09 19:56

Had lunch and got the chicken parmi ... hardly any...

Had lunch and got the chicken parmi ... hardly any cheese . Chicken was very very oily . Very small amount of chips and salad. I complained and got no resolution to what i said . Not even a sorry . Poor food quality.

Dry off chicken . Add more cheese for $3 amd atleast handful of chips .

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Bill
Reviews 1
2020-10-02 05:58

The coolangatta Hotel provides an unforgettable ex...

The coolangatta Hotel provides an unforgettable experience embedded in historical, cultural and business surroundings.Located in spectacular landscape of coolangatta , 5 minutes walking distance to The Main beach , The Coolangatta Hotel combines comfort, luxury and extraordinary service.Cozy and pea...

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Maddy Vowless
Reviews 1
2020-09-27 06:10

Some friends and i were visiting the hotel for a d...

Some friends and i were visiting the hotel for a dinner, and the service was appalling. The staff had zero customer service skills and were beyond rude. They acted like they were doing us a favour by serving us, and were sarcastic and abrupt with us. When asked if we could split payment for an order...

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Ibris Madrid
Reviews 1
2020-09-25 12:13

It s 2019, and is still hard to offer one vegan op...

It s 2019, and is still hard to offer one vegan option in a restaurant menu? Yes, apart from salads. I wasn t able to stay accompanying my fellas, and that could happen to any other people with a plant based diet who might visit the restaurant for any social reason.

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sixteen storms
Reviews 1
2020-09-20 08:57

$11 for a pint of V.B, and its 22.50 for a jug of ...

$11 for a pint of V.B, and its 22.50 for a jug of V.B? Makes no sense. $13 for nachos, with stale chips, pre-grated cheese, gluggy sour cream, canned salsa, and the guacamole? I shutter to think. Can't really blame the establishment, as the workers are going through the motions with no passion for t...

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Chloe Kildey
Reviews 1
2020-09-18 07:58

POSTING THE SAME AS BELOW AS I WAS THERE AND FELT ...

POSTING THE SAME AS BELOW AS I WAS THERE AND FELT AS IF THIS WAS THE WORST CUSTOMER SERVICE I HAD EVER RECIEVED IN MY LIFE, FELT SO DISCRIMINATED OVER MY AGE AND CLEARLY WE ARENT THE ONLY YOUNGGER ADULTS THAT HAVE EXPERIENCED THIS IF YOU READ THERE REVIEWS. ABUSIVE STAFF MEMBERS AND A PATHETIC EXCUS...

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Andrew Marcroft
Reviews 1
2020-09-12 20:45

Dishonest, tourist trap. The meals are really, rea...

Dishonest, tourist trap. The meals are really, really small. The service is exceedingly terrible. They literally just don't care. Tourist trap. Lamb shanks (plural on the menu) means more than one. That is what it means to use the plural. If they are to write it correctly they would write "Lamb Shan...

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