Elizma Albarki
Reviews 1
Very bad service. Keep on calling; they are always...
Very bad service. Keep on calling; they are always busy or have an excuse ready.
Michael Roberts
Reviews 1
Most inefficient (dis)organisation I have had the ...
Most inefficient (dis)organisation I have had the displeasure of dealing with, and am concerned for the safety of anyone's shares left in the custody of Computershare. Ditto Lerato- I wish they could be awarded 0 stars
Debbie Fox
Reviews 1
Actually if I could give 0 stars I would . Ineffic...
Actually if I could give 0 stars I would . Inefficient, outdated, bad service and bad experience.
Ciara Barbosa
Reviews 1
It was really a great experience
Linda Human
Reviews 1
Poor service. When I call there is no answer, I ha...
Poor service. When I call there is no answer, I have been sending email and still no response.
Glenys Webster
Reviews 1
Utterly pathetic. I am surprised that reviewers sh...
Utterly pathetic. I am surprised that reviewers show such moderation in their language. One star is very generous.
Raj Moodley
Reviews 1
I am very disappointed with the service , have n...
I am very disappointed with the service , have not received any Old mutual dividends held by this company or any statements about my shares.
Werner Botha
Reviews 1
Dealing with this company is HELL!! They don't ans...
Dealing with this company is HELL!! They don't answer their phones!
The turnaround time to sell shares can be WEEKS caused by incompetent administration staff! In today's fast moving business world being a customer of this company can be a massive liability.
Doreen Lear
Reviews 1
Computershare Customer Service disgusting. Custome...
Computershare Customer Service disgusting. Customers treated with contempt!! Dont answer phones, dont reply to emails, dont respond to questions, confidential documents misplaced. Staff inefficient! The only way I got response was to submit a complaint directly to Sanlam. I am pleased that I will...
Walter X
Reviews 1
Kindly answer your phones. Thanks in advance
tsholofelo mokgabudi
Reviews 1
They never answer their phones!
Kenneth Fisher
Reviews 1
Excellent service from management and staff. Very ...
Excellent service from management and staff. Very professional and quick service from Warren Flinn, Audrey Selemela and Charlie Mosalo. - a rare find in companies these days. Well done !
Adrian Green
Reviews 1
Abysmal service and totally incompetent!
Abysmal service and totally incompetent!
Computershare really are the worst, they are now holding up not just one, but two separate deceased estates because of their apparent inability to do a simple share transfer. All the documentation requested was provided weeks ago, yet they all just blame t...
Phello Maime
Reviews 1
Poor of the poorest customer service, company, cus...
Poor of the poorest customer service, company, customer service manager Ms Isaacs I do not know who employed you.
Michael Bradbury
Reviews 1
I am not going going to waste time writing a long ...
I am not going going to waste time writing a long complaint as Computershare will neither understand it nor respond to it!! In a nutshell their means of spelling "Customer Service" is as follows "Ignore your customer in the hope that they go away". Pathetic beyond words!!
Clint van Heerden
Reviews 1
Customer service is a notion totally lost on Compu...
Customer service is a notion totally lost on Computershare. They are supremely incompetent - I wish I could award 0 stars.
Cebi Malinga
Reviews 1
My father passed away 2017 my mother has Got nothi...
My father passed away 2017 my mother has Got nothing calling no response poor service
molly minyuku
Reviews 1
Unfortunately there is no option for 0 star becaus...
Unfortunately there is no option for 0 star because thats exactly what they deserve. Such horrible service, infact there isn t any service at all! They claim to have call center agents who are too busy to answer calls but I doubt that because they have NEVER answered any calls!! Arg what a waste!!!
Elna Vermaak
Reviews 1
The worst service ever. Since 6th March I am tryin...
The worst service ever. Since 6th March I am trying to verify and fica my account. I sent them everything they needed. And every week since then, I phoned them and my account is still not settled. The person on the line assured me it is their fault and they will fix it, but when I phone them a week ...
D du
Reviews 1
Appalling! Took ages to answer their phone, then I...
Appalling! Took ages to answer their phone, then I got switched back to to the switchboard when I pressed the required number. Eventually I got to talk to a rude and incompetent "agent" who had no clue what I was trying to ask. Then I got cut off in mid-sentence. Disgraceful. Getting out as soon as ...
Adri Putter
Reviews 1
Terrible bad service!
lerato billa
Reviews 1
They take hours to answer they calls and their con...
They take hours to answer they calls and their consultants are not properly trained. They are supremely incompetent. I wish I could award 0 stars.
Tragos Crete
Reviews 1
Efficient. Helpful. Great Building and good parkin...
Efficient. Helpful. Great Building and good parking. Christine for president.
Debbie Ferreira
Reviews 1
Receptionists are polite and try to be helpful and...
Receptionists are polite and try to be helpful and that is where it ends. Just today, discounting the approx previous 8 hours, I have spent 1 hour and 48 minutes just trying to speak to a human who could tell me why nothing has been done re my query. Been to the walk in centre... a joke. Asked to be...
Mike Goodbrand
Reviews 1
Pathetic. Held on for 33 minutes, answered and the...
Pathetic. Held on for 33 minutes, answered and they hung up immediately. Customer Service? O stars.
ANNE DUIKER-MACKAY
Reviews 1
Service is extremely poor! was bad before Covid, i...
Service is extremely poor! was bad before Covid, is equally rotten now. Rates as one business with the worst client service especially telephonic communication!
letty mante
Reviews 1
how long does its take to get back to us after the...
how long does its take to get back to us after the ownership change