Ann Rendell
👍 I am extremely impressed with ComplainHero's ability to handle my complaint. They were professional, efficient, and provided excellent customer service. I would definitely use their services again in the future.
Ask Trustburn about ComplainHero
AI-generated from reviews on this page. Verify anything important with the company directly.
Tom Boucher
👍 I am extremely satisfied with the services of ComplainHero. They were able to address my concerns promptly and effectively. Their team is highly knowledgeable and provided excellent support throughout the process. I would definitely recommend them to anyone in need of complaint resolution.
Jonathan Morin
I'm happy with the service provided by ComplainHero. They took the time to understand my complaint and provided a satisfactory resolution. Their team was courteous and knowledgeable.
Sarah Harris
ComplainHero has been a lifesaver for me. Their team went above and beyond to assist with my complaint. The service was exceptional, and they resolved my issue to my complete satisfaction. I can't thank them enough.
Garrett Burke
👍 Highly recommended! ComplainHero helped me resolve my complaint swiftly and with great attention to detail. Their team was friendly and understanding throughout the process. I am very pleased with the outcome!
Marty Burns
The service provided by this company was amazing! The team was very professional and helped me with my problem. I would definitely use their services again.
Kim Dieser
I had a great experience with ComplainHero! Their customer service is top-notch and they were able to resolve my issue quickly and efficiently. I highly recommend their services.
Julia Webster
I received outstanding customer service from this company. They were professional and attentive to my needs. The resolution of my complaint was handled efficiently and to my satisfaction.
News
No news yet. This is where the business shares its own updates and press.
Photos
No photos yet. Photos shared by reviewers will show up here.
Widgets
Get the widget for your site →About ComplainHero
Complain Hero helps companies collect customer complaints and suggestions for improvements. It aims to promote positive treatment of complaints. Consumers are required to provide improvement suggestions at the same time as complaints, and we will accept complaint applications. Its mission is to make merchants aware of their imperfections and improve them.
It was founded in 2018 and is headquartered in Hong Kong.
簡單而言，<投訴英雄>是一個給予香港消費者投訴全港商店、餐廳和其他商業服務提供者的地方。
往後，消費者再遇到任何問題或不合心意的地方，只需簡單記著<投訴英雄> www.complainhero.com。消費者不再需要花時間尋找個別商戶的投訴渠道，例如熱線電話或電郵，亦不需浪費時間等待接洽客戶服務員，亦可免卻在社交平台公開投訴後，有機會帶來的尷尬。
各位千萬不要誤會我們是在鼓勵投訴文化。我們是希望提倡正面對待投訴。消費者在投訴的同時，需提供改善建議，我們方才會接納投訴申請。
我們的使命是讓商戶知道自己不完善的地方，從而加以改善。
根據我們的研究，商戶其實並不抗拒投訴，反而希望藉此了解問題所在。他們知道越細微的問題，越會影響客戶的體驗。
可惜，九成以上有意提出投訴的消費者，都會因害怕麻煩、尷尬而卻步。結果，商戶會因接收不到這些信息，而錯過了解問題的急切性和嚴重性。
<投訴英雄>團隊就是要改變這個狀態，將以上九成的百分比降至一成，令全港的商戶在質和量方面都能夠充分了解問題地方和客戶的要求，使營運常在最佳的水平。
- Website
- complainhero.com