Compass Energy

Compass Energy is a depot-based fuel supplier operating across England and Wales, delivering kerosene, red diesel, DERV, HVO, renewable diesel, and industrial heating oil to homes, farms, and businesses. They operate from depots in Malvern and Northampton, serving regions including Bristol, Newport, the Three Counties, the Midlands, East Anglia, and Thames Valley. The company describes itself as one of the most trusted, reliable, and professional fuel delivery services in the area.

The business supplies six distinct fuel types that are fully compliant with HMRC's rebated-fuel rules. These include standard kerosene, Heating Oil Plus (premium additised kerosene), red diesel (gas oil), DERV (white diesel), HVO (Hydrotreated Vegetable Oil), and renewable diesel. They also provide industrial heating oil (IHO) and fuel additives for various sectors.

Domestic customers can order fuel online, with standard delivery taking 5–7 working days, though emergency top-up services and next-day delivery options are available. The minimum order quantity is 500 litres, and the company offers a Tank Mate monitoring system alongside a Monthly Savings Plan to help households manage supply and spread costs year-round.

Customers can join the Monthly Savings Plan to manage their supply and costs throughout the year. Additionally, the business offers a referral programme where customers can receive a £25 discount when they refer a friend to the service.

Several reviewers highlight the exceptional response time, noting that phoning at 8am resulted in fuel arriving by 2pm. Other customers commend the professional and punctual drivers, as well as the competitive prices offered in their local areas.

The company's growing fleet of tankers makes deliveries in and around Bristol, Newport, the Three Counties, the Midlands, East Anglia, and Thames Valley. They also serve South Wales, the South East, Northamptonshire, and Lincolnshire from their depots.

Compass Energy holds a Trustpilot rating of 4.5 out of 5 stars based on over 500 reviews. The business is described as having an 'EXCELLENT' rating on the platform, with customers stating they have never been let down in five years.

The company provides the Tank Mate monitoring system to help households track their fuel levels and manage supply effectively. This system is part of their broader strategy to assist domestic customers in avoiding running out of fuel during winter.

Domestic heating oil is supplied from a minimum of 500 litres. Standard delivery is scheduled within 5–7 working days, but customers can also opt for next-day delivery or emergency top-up services if they require faster turnaround.

The business explicitly serves three main sectors: domestic heating oil for homes, agricultural fuel for farms, and construction and industrial fuel for businesses. They tailor their services to keep homes warm, farms running, and construction sites moving on schedule.

The head office is located at Compass Energy Limited, Bowman House, Bowman Court, Whitehill Lane, Royal Wootton Bassett, Wiltshire, SN4 7DB. This is the registered address for the company in the United Kingdom.

General inquiries can be made to the Malvern line at 01432 381907 or the Northampton line at 01604 345526. For urgent matters, the emergency line at 01604 345526 should be used to ensure quick assistance.

All supplied fuels, from standard kerosene to certified renewable diesel, are fully compliant with HMRC's rebated-fuel rules. The company ensures that their six fuel types meet the necessary legal standards before delivery to homes, farms, and businesses.

Compass Energy emphasizes that their team is actually reachable by phone, contrasting this with other suppliers. They aim to provide reliable, friendly service and have customers report never being let down in five years of operation.

Compass Energy has official profiles on Facebook.