Columbiana Dodge

4.1 · 206 reviews
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Meggan Fox
Reviews 1
2020-10-26 11:43

very disappointed, after waiting 2 days for there ...

very disappointed, after waiting 2 days for there regular financing guy to get back so we could finish up financing on the vehicle, find out that they changed there mind on my trade in and are now gonna give me less than what they offered me 2 days ago, thats not right all because my car will need n...

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Eddie Cortes
Reviews 1
2020-10-23 06:40

John Metz was knowledgeable, professional, and cou...

John Metz was knowledgeable, professional, and courteous in explaining everything about my new vehicle.
I would have given a 5 star if not for the fact that 3 days after taking possession of my new truck, it was on a flatbed truck on it's way back to the dealership for repairs. Not what i'd expect ...

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Jerry Marshburn
Reviews 1
2020-10-22 08:19

Just completed my 4th new car purchase with Colomb...

Just completed my 4th new car purchase with Colombian Chrysler Jeep Dodge. Transaction went smoothly thanks to a great, no pressure, sales staff. Larry The Sarge is an easy going knowledgeable salesman. I felt like he was working for me to get the best deal possible. Trade in value was more then w...

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Tiffany Rowe
Reviews 1
2020-10-21 23:02

Great experience from start to finish. I had the v...

Great experience from start to finish. I had the vehicle that I wanted picked out prior to arriving at the dealership. When I arrived it was pulled up out front already ready to go. Mike R., the salesman, was very nice and professional. Jason A. in financing was very easy and fun to work with. The w...

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Tina Santucci
Reviews 1
2020-10-13 12:55

Devon Hull was exceptional! I was at another deale...

Devon Hull was exceptional! I was at another dealership prior to, and the experience was terrible. I had my doubts about this dealership, but trusted Devon, and he didn t disappoint. Everyone was helpful, professional, time considerate. I Highly recommend!

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tyson schrickel
Reviews 1
2020-10-08 06:37

I would not recommend dealership based on the fact...

I would not recommend dealership based on the fact that if they are making money off you they are your best friend if not forget about it. I leased a wrangler there and decided to buy it out at the end of the lease. Called the dealership to buy and they said unless I was financing through them th...

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Michael Fallen
Reviews 1
2020-10-08 05:49

Great dealership! I drove in from Pittsburgh after...

Great dealership! I drove in from Pittsburgh after I came across their listings on Facebook. Staff was friendly and made the process as quick as possible, there was the usual wait at times but compared to some of the deals I've sat through, it wasn't bad at all. I was really surprised at the variety...

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Amanda Corey-Culp
Reviews 1
2020-10-04 15:44

Couldn't say enough great things about this place!...

Couldn't say enough great things about this place! Always wanted a jeep, and thanks to my awesome salesman Larry and the finance department I finally have it! I have bought 2 cars from here now and both times were great! Will never go anywhere else!!!! Thank you so much Larry!!!

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James Folden
Reviews 1
2020-10-03 11:44

Do not trust these guys. They are as crooked as it...

Do not trust these guys. They are as crooked as it gets. You pay practically MSRP (minus some rebates for newest model year) while other Chrysler dealers are thousands cheaper. They told me I was test driving a V6 and that it used "the cheap stuff" aka conventional oil. It's a 4-cylinder and uses 0w...

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David W
Reviews 1
2020-09-27 16:18

I found purchasing a used Jeep at Kufleitner an ex...

I found purchasing a used Jeep at Kufleitner an excellent experience considering these Covid-19 times. Amanda Car Sales Girl & Jason followed thru nicely after I found the Jeep on the Kufleitner website and started the purchase process. While the dealership was by appointment, the people I met were ...

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Bill Van Huss
Reviews 1
2020-09-27 02:39

Although I never visited the dealership as I found...

Although I never visited the dealership as I found the desired vehicle on the internet, my salesman, Josh Kufleitner, was beyond helpful and took care of all the details via telephone just as if I were a long time local customer.
Thanks for a refreshingly pleasant experience.

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Kriste Sutch
Reviews 1
2020-09-26 17:02

We purchased a 2020 truck here on 09/19/2020. We ...

We purchased a 2020 truck here on 09/19/2020. We drove it from the dealership to home. Its been a month and it has not moved since. Firstly, we put a $100 deposit down because we looked at it online. They did not even put that into the sale. Had to call them for a refund. In September, we visi...

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Scottie Thorne
Reviews 1
2020-09-22 09:18

The 2 salesmen I spoke with were completely differ...

The 2 salesmen I spoke with were completely different. One thought he knew everything (he didn't), the other was willing to listen and provide great information with credible facts. Didn't buy anything, but received some great information.

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Matt Hawrysko
Reviews 1
2020-09-17 06:37

We shopped for a specific model and price range, C...

We shopped for a specific model and price range, Columbiana CJD had the best Internet presence. John Clegg and Jason Allison are honest guys to deal with, the Dealership is honest and does what they can to make the Customer happy. This was our 3rd Ram we purchased from Columbiana(and a sister Deale...

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William Alexander
Reviews 1
2020-09-16 21:31

Horrible experience! I inquired on a truck for o...

Horrible experience! I inquired on a truck for over a week with e-mails and phone calls and heard nothing back. When I finally did hear back, I was told that they sent me 4 e-mails and I had opened them all. I heard nothing and how could they tell if I opened them if I never got them? I would no...

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Kathleen Nolan
Reviews 1
2020-09-15 06:19

I found the perfect Wrangler at their dealership v...

I found the perfect Wrangler at their dealership via Jeep.com. I called the front desk and was put in touch with Amanda. I live out state and figured this would be like pulling teeth but it was the smoothest process! Amanda answered ALL my questions (it was my first Jeep) and Jason in Finance help...

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Robert Kollay
Reviews 1
2020-09-07 11:16

I had some mechanical work done to our Chrysler T...

I had some mechanical work done to our Chrysler Town and Country along with a pre-vacation and warranty checkup near July 15. We decided to try out a new dealer to us for a change. It was really worth the short trip to Columbiana. Nicest employees all around. Smiles and courteous. The service man...

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Tracey Anderson
Reviews 1
2020-09-06 16:04

The power of two does not work for you!!!!! & We ...

The power of two does not work for you!!!!! & We will not go tell a friend!!!!!! Purchased a truck from Columbiana Dodge and were assured that our complaints about the vehicle would be addressed. One of them was not and then find out from our personal mechanic not even two weeks after purchase th...

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Alessandra Protopapa
Reviews 1
2020-09-03 04:40

We had the worst experience at this dealership. I ...

We had the worst experience at this dealership. I wouldn t recommend this dealership to anyone. After asking to speak with the GM we were told no he doesn t leave the desk. Therefore we left this dealership and went to Diehl in Salem and had the BEST experience. Don t go to Columbina, go to Diehl.

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Alex Whitehouse
Reviews 1
2020-09-02 06:05

Sales staff are cut throat stealing other staff cu...

Sales staff are cut throat stealing other staff customers. When I go back to deal after I made a decision on a vehicle, I think the person who spent so much time with me showing the inventory should get the commission-not the guy trying to intercept. Managers need to reprimand sales staff and enco...

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Patrick Fagnilli
Reviews 1
2020-08-24 15:30

I recently purchased a used Hellcat from them, bei...

I recently purchased a used Hellcat from them, being a big Dodge dealer you would think that they would actually bring in the traded in cars to look over and service them. I asked the salesman who was very nice and very helpful if the car had been checked and serviced, he said yes and I said so the ...

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Francesco Pontoriero
Reviews 1
2020-08-18 02:37

Found a 2014 300 V8 AWD on the internet (AutoTrade...

Found a 2014 300 V8 AWD on the internet (AutoTrader) with all the accoutrements and color combo I've been trying to find for months to no avail. As an out of state buyer, John and Jason did a great job, great communication without being overly pushy, and everything went smoothly. Car looks, smells...

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Terry P
Reviews 1
2020-08-13 10:06

This was by far, my most single gratifying car buy...

This was by far, my most single gratifying car buying experience, ever. The staff are friendly, welcoming and no pressure. Their philosophy is customer focused and I appreciate all of the extra steps they took to increase my satisfaction. A special shout out to Amanda. She was professional, kind...

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Duane Moriarity
Reviews 1
2020-08-04 15:57

First time I've dealt with the dealership. I purc...

First time I've dealt with the dealership. I purchased a new vehicle that I couldn't find at any of the Pittsburgh Jeep dealers. The dealership was all around excellent. Painless, fast and no BS. They did what they said and there were no surprises. Great stocking dealer, with a lot of vehicle c...

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David Evans
Reviews 1
2020-07-27 10:21

Purchased my 2013 Wrangler from here. Needed to ge...

Purchased my 2013 Wrangler from here. Needed to get rear axle seals replaced. I would need a loaner vehicle. Called 2 different times to see if one was available. The advisor said he has my number and would call me ASAP when one becomes available. It's been over a month. Never got a call back so I w...

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Joe Warino
Reviews 1
2020-07-22 20:30

I just purchased my third vehicle from this dealer...

I just purchased my third vehicle from this dealership as the sales staff, service department, office staff, and management are friendly, courteous and second to none. They always have a wide variety of inventory, and as in the case of my previous vehicle can get you a vehicle equipped with exactly...

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Josh Zarlingo
Reviews 1
2020-07-21 15:12

What a joke, sales price on line changed over nite...

What a joke, sales price on line changed over nite not willing to make a sale never had a sales man so cocky playing god about a used vehicle that has been siting on there lot telling me to make a better offer on there thousands of $ over priced truck !! seriously lost a sale over 900$ , apparen...

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Mike Sellers
Reviews 1
2020-07-20 18:03

I work in the car business, so I hate to bash any ...

I work in the car business, so I hate to bash any dealership, but these guys bring a whole new definition to dishonest. I was sold a car that was "ran through the shop" I left the car lot, and the very first time I tried to gas up the vehicle It spewed gas all over me. This issue happened over a...

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Matthew Porcaro
Reviews 1
2020-07-11 06:53

Amanda was GREAT!

Amanda was GREAT!
The price was GREAT!
The jeep is GREAT!
Low miles, and a 2018.
I came 580 miles for this vehicle. It is everything she said it was. If I was from the area, I wouldn't go anywhere else!
Very happy...

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Martin Lcummims
Reviews 1
2020-07-09 19:19

Went there las week to buy a new truck , sales gu...

Went there las week to buy a new truck , sales guy was awesome at least in front of us but the manager was not willing to negotiate the price on the truck I wanted. Oh but they give me a nice low offer on my trade in without even seeing it.... im just wondering why If i use their own payment calcu...

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Classic Images
Reviews 1
2020-07-07 04:05

I do not recommend purchasing anything from this d...

I do not recommend purchasing anything from this dealer. A verbal agreement and handshake mean nothing to this dealer (selective memory). They only honor written and signed agreements. I paid $3x,xxx in cash for my used vehicle and they stiffed me for $120 splash guards which were to be included ...

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Mike L
Reviews 1
2020-07-06 17:51

I can honestly say that this the best dealership e...

I can honestly say that this the best dealership experience I have ever had. I bought a used vehicle from them back in January and the rear-end of the truck went out last month. Even though the warranty was expired, they shipped the parts to a dealer here in South Carolina, where I live, and even ...

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Nick Farina
Reviews 1
2020-07-04 23:05

Bought the truck I ve wanted since i was 16 from h...

Bought the truck I ve wanted since i was 16 from here and couldn t be happier with how i was treated. Devon Hull was awesome and was and still is there for any questions i have. Will definitely be sending family and friends to you guys and will be buying my wife s next vehicle from you as well!

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Shane Kasunich
Reviews 1
2020-07-01 02:12

From the moment my partner and I walked in the dea...

From the moment my partner and I walked in the dealership we knew we were definitely in the right place, the excellent customer service we received from our salesman Josh and our financial coordinator was excellent. the car was brought right to the door and all the features were pointed out to both ...

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Georgine Skroder
Reviews 1
2020-06-26 22:50

Bob Fredrick and the Whole sales staff involved in...

Bob Fredrick and the Whole sales staff involved in the process are 5 Star & 1st Class! 2nd new vehicle in 2 years and will be back... you can t beat the level of service that Bob provides, making the whole vehicle purchase process 100% stress free. He goes above and beyond to get things done; ...

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MICHAEL WATSON
Reviews 1
2020-06-14 18:41

I was having some routine maintenance done on my t...

I was having some routine maintenance done on my truck. I also had the mechanic troubleshoot another issue that no other mechanic has been able to figure out. I stayed at the dealership while my truck was being worked on. I was there through lunch and Eric the service manager bought me lunch. The me...

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Steve stockman
Reviews 1
2020-06-13 22:28

Sold me a used.srt jeep 27000$.in January.just ch...

Sold me a used.srt jeep 27000$.in January.just cheicked Air conditioning. Wont work .salesmen told me everything worked .drove 4 hours from Michigan to pick it up. They never called me back.its only been 2 months . never thought of checking air conditioning.in January. My mom has copd and dri...

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Angie Jojola
Reviews 1
2020-06-09 23:47

During this crazy time with covid19 Amanda was abl...

During this crazy time with covid19 Amanda was able to help me get a new Jeep.
I do not have the usual situation, I am from Texas just visiting family in PA so not only did I have the virus against me I also have 1400 miles against me. She made it so easy to pick a vehicle,test drive it, and get fi...

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Todd Larsen
Reviews 1
2020-06-09 05:53

All good until the sale or lease is signed. After ...

All good until the sale or lease is signed. After that good luck. I m making my 4th payment and still waiting for my bed liner. They had me set an appointment and said they would have a vehicle there for me and nothing. I called the rep and no answer or call back for weeks. Still waiting. And I had ...

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