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3.6/ 5

Based on 14 reviews

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What reviewers say about Coinbase

Generated with AI from 14 reviews on Trustburn · updated 7 days ago

Across the cross-section of reviews, customers generally describe Coinbase as a user-friendly, secure, and reliable platform for buying and selling cryptocurrencies, with many praising its interface and transaction speed, while a few mention slower customer support responses and a desire for more beginner educational resources.
What does Coinbase do?

Coinbase is an online platform that lets merchants, consumers, and traders transact in digital currency, with features including personal bitcoin wallets linked to bank accounts and merchant payment processing tools. It was launched in 2012 and is operated from San Francisco, California.

What are the most common complaints about Coinbase?

Based on the critical reviewers, the most common complaints involve being scammed or losing funds to fraudulent brokers, though these reviews also heavily promote third-party recovery services, so it is not clear from this information whether the complaints truly reflect Coinbase's own service issues.

AI-generated from reviews on this page. Verify anything important with the company directly.

junekhloe737
Reviews 5

I’m grateful to Karin Smith for helping me recover my lost funds of about £300,000 after my broker kept demanding more money before releasing them. I was skeptical at first, but I’m glad I reached out. The support I received was professional, and I’m thankful for the positive outcome.

I will forever be grateful. If you need help recovering lost funds, you can contact them via email at ( Karinsmith485 [at] gmail [dot] com ) or on
I hope my testimony gives hope to others facing a similar situation. My regards.



melissalevy455
Reviews 62

I was a scam victim, I lost a lot of money up to $170,000 I would like to express my gratitude to Innovations recovery Analyst for their exceptional assistance in recovering my funds from a forex broker. Their expertise and professionalism in navigating the complex process were truly commendable. Through their guidance and relentless efforts, I was able to successfully retrieve my funds of $170,000, providing me with much-needed relief. I highly recommend them on WhatsApp + 1 424 285 0682 to anyone facing similar challenges, as their dedication and commitment to helping clients are truly impressive. Thank you, for your invaluable support in resolving this matter.

Ali Sha
Reviews 1

As an average customer, I found the platform to be user-friendly and convenient for buying and selling cryptocurrencies. However, I experienced some delays in customer support response times, which was frustrating. Additionally, I would have appreciated more educational resources for beginners in the cryptocurrency space. The security measures and insurance for digital assets provided a sense of trust and reliability. On the positive side, the mobile app was well-designed and made it easy to manage my investments on the go. Overall, the platform serves its purpose for basic cryptocurrency transactions, but there is room for improvement in customer service and educational support.

Mary Bruns
Reviews 1

I had a really good experience with Coinbase. Their platform is user-friendly and easy to navigate. The customer support team was helpful and responsive when I had questions. Overall, I would highly recommend Coinbase to anyone looking to invest in cryptocurrencies.

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About Coinbase

Coinbase is an online platform that allows merchants, consumers, and traders to transact with digital currency. It allows its users to create their own bitcoin wallets and start buying or selling bitcoins by connecting with their bank accounts. In addition, it provides a series of merchant payment processing systems and tools that support many highly-trafficked websites on the internet. Coinbase was launched in 2012 with a mission to create an open financial system for the world. It is operated from San Francisco, California.

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