Coffee distributing corp.

Worst company to deal with - ever!

We attempted to cancel our water cooler service last October, but we were told that our contract didn't end until May. We offered to pay the balance of the contact up front and requested to have the equipment picked up ASAP. We were told that it wasn't possible - we'd have to pay our regular installments and wait until the contact officially ended before the equipment could be picked up. What?! Just charge me the early termination penalty and move on...

So here we are in August, and the equipment still isn't picked up, and last month we received another bill for another year of service. No one answers the phone. We leave messages and get no reply. No response to emails. Nothing. I don't know if this company still exists.

But I do know that if they wait any longer to pick up their equipment, they'll have to get it from my dumpster.

Friendly people, fast unloads. Can't give it 5 stars because of the lack of parking & backing into the building is really tight, even with a 48 ft trailer.

Customer service is not great. You don't get your full order request or know exactly what you are getting until your order is delivered and u are missing half of your order with no delivery date

We have been getting water from the previous owners for the past 12 years. Never had a problem.Today I called to place my usual order and was told they have a new policy, that I would have to order 14 bottles of water instead of our usual 5. I explained that I was not notified of this change and we don't have storage for 14 bottles. They didn't even try to work with me for a solution. Terrible customer service. I will be looking for a new company tomorrow. Sad after being a loyal customer all those years.

Good selection of coffee and snacks, reliable equipment.

This company used to be a great company to deal with now there is no one to talk to no customer service.

This message is for the management. We have been doing business with you for many years here at 84th Street, then 73rd Street and then back here at 84th Street. I want you to know that some coworkers bend backward to get things done. I spoke with Megan Bruce on Tues. and we got delivery the next day. I want to thank her and your company for having just an efficient employee. Thank you again.

Had some issues getting in touch with CDC but Hollie stepped in and helped greatly. She followed up with my issues and is moving my requests along. We have been using them for years and never had a problem but with Covid and as with many other companies, they find themselves short staffed. I would give them a try, they are a decent company.

Nice company to deal with! I was looking for something to gift to our employees to show appreciation for their hard work this past year. I use CDC as our coffee supplier and saw their social media post about snack boxes. I am beyond pleased with what they made and shipped to our employees. I was able to customize them and they were a huge hit with everyone!

Great display and variety of products. Staff was very helpful in helping me with my questions. Not to mention how nice the delivery driver was. It s a pleasure doing business with this establishment.