Cneqt dna is an amazing company. Their website is user-friendly and the products they offer are of excellent quality. I had a few questions about their products and their customer service team was very helpful in providing all the information I needed. I am extremely happy with my purchase from Cneqt dna and I highly recommend them to everyone.
Questions about Cneqt dna
What is Cneqt dna?
Cneqt dna is a team and leadership development specialist based in Norwich, England, with a second operational address at St John’s Innovation Centre in Cambridge. They focus on improving business performance by developing human factors through workshops, simulations, and coaching. The company has a Trustburn rating of 4.1 out of 5 from 10 reviews.
What specific service did they provide for a global reinsurer?
They engaged a leading global reinsurer to improve the performance of 55 plus front-line team leaders readying them for a rapidly transitioning business context. The program used the Connect Framework and the 70:20:10 model for learning, supported by Customer Service Managers over two months.
What was the result of the business simulation mentioned on their site?
Following the initial simulation, only 25% of team leaders met the future capability benchmark. After the two-month development period and a further challenging business simulation, 60% of team leaders met the benchmark, showing a significant uplift in leadership performance.
What are the key outcomes agreed with the CEO and leadership team?
The agreed outcomes were for team leaders to understand and apply key elements of leadership and management practice required to meet the organization’s future vision and strategy. They also needed to practice underpinning skills and behaviors outlined in the Connect Framework.
How does the process work for embedding new skills after the workshop?
Using the 70:20:10 model for learning, they provided support over two months to embed identified skill gaps and achieve individual development goals. This utilized on-the-job learning opportunities, Action Learn Sets, and one-to-one telephone coaching in collaboration with Customer Service Managers.
What tools or frameworks are mentioned as part of their methodology?
The company utilizes the Connect Framework, the 70:20:10 model for learning, and Action Learn Sets. They also conduct baseline assessments and use practical business simulations to measure progress and provide detailed feedback including Personal Development Reports.
What do multiple reviewers praise about their website and customer service?
Reviewers consistently highlight that the website is user-friendly and easy to navigate, with a quick and hassle-free checkout process. They also praise the customer service team for being friendly, knowledgeable, helpful, and responsive to questions or concerns.
What specific phrase appears on their website regarding their approach?
The website states they are 'CNEQTING HUMAN FACTORS TO BUSINESS PERFORMANCE.' They also describe their approach as 'Always Constructive' and note that they 'Develop Inspire Engage' when helping clients get in touch.
Where can visitors find them physically besides their Norwich address?
Visitors can find them at St John’s Innovation Centre on Cowley Road in Cambridge, CB4 0WS UK. This location is listed under their contact details alongside their Norwich address.
What contact methods are provided for getting in touch with them?
They can be reached by phone at +44 7771 534 077 or by email at info@cneqt.com. They also provide a general contact email info@cneqt.com for inquiries.
What is the Trustburn rating and how many reviews support it?
The business holds a Trustburn rating of 4.1 out of 5 stars, derived from 10 reviews. The reviews range from 3 to 5 stars, with the most recent feedback dating back to November 2023.
What is the commercial focus mentioned on their about page?
The website explicitly states that their commercial focus is on 'CNEQTING HUMAN FACTORS TO BUSINESS PERFORMANCE.' This focus drives their team and leadership development services.
What specific feedback did Customer Service Managers give about the process?
Customer Service Managers reported feeling more skilled and resourceful in continuing to develop their team leaders on the job as a result of the CNEQT process. They felt the process helped them embed new skills and behaviors after the program.
What are the steps involved in the baseline assessment and feedback phase?
After mobilisation workshops with senior teams, they conducted a baseline assessment of current team leader performance. Every team leader then attended a stretching and developmental workshop with a practical business simulation, receiving thorough and detailed feedback including a Personal Development Report.
Is Cneqt dna on social media?
Cneqt dna has official profiles on Linkedin.
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- Website
- cneqtdna.com
- Phone
- 0808 189 4414
- Address
- 17d back lane