Questions about Click On Spares
What is Click On Spares?
Click On Spares is a Dubai-based B2B automotive spare parts supplier and e-commerce platform designed for garages, workshops, auto parts dealers, importers, and distributors. The platform helps these businesses source quality replacement parts efficiently through a streamlined digital experience that allows users to find, compare, quote, and order parts online.
What languages are available on the platform?
The platform supports multiple languages including English, Russian, and Arabic, allowing users to browse the catalog and manage their accounts in their preferred language. This multilingual support helps international automotive businesses navigate the site without language barriers.
How can I search for parts using my vehicle information?
Users can search for parts using their vehicle's VIN number, which helps ensure the correct fitment for specific makes and models. The site also offers a maintenance catalog to assist with identifying needed components based on vehicle history.
What are the delivery options and costs?
The company offers free delivery within Dubai and Sharjah, while international customers can utilize DHL tracked services or arrange delivery through a cargo agent of their choice. For regions without a preferred agent, the team can assist in finding one.
What payment methods are accepted and how are delivery fees handled?
Orders can be paid for via credit card through a payment processor or by bank transfer, with banking details available in the account section. The delivery cost is paid separately to the logistics company at the time of delivery rather than being included in the item price.
What are the conditions for returns and exchanges?
Items can be returned or exchanged within 30 days if they are in original, unopened, unused condition with all packaging intact. However, certain categories like filters, belts, and electrical parts are generally non-returnable due to product sensitivity and usage risks.
Are there any fees or restrictions on refunds?
A 15% restocking fee may apply to special orders, commercial tools, and outsourced products, and shipping charges are non-refundable. Clearance and 'AS IS' items are strictly non-refundable, and refunds are processed only in approved exceptional cases.
What is the warranty policy for purchased parts?
The standard warranty period is 30 days from the date of purchase, though extended warranties may be mentioned on the invoice if applicable. Warranty claims are subject to inspection and approval before any resolution is provided.
What specific tools help with part identification?
The platform features a 'VIN-query' tool that allows users to quickly identify and order the correct parts for their customers' vehicles. This feature is designed to streamline the procurement process for repair centers and dealers.
Who is the primary target audience for this platform?
Click On Spares targets garages and workshops needing a dependable system to manage vehicle information, as well as importers requiring a transparent system for handling quotations and managing orders. The platform is built specifically for these B2B customers to source parts quickly and efficiently.
What value proposition does the company emphasize?
The website states that buying from their online store is the shortest way to get spare parts from the manufacturer to the end customer, emphasizing lower markup means lower price. They also highlight the ability to send orders at any convenient time for immediate fulfillment.
What features support bulk ordering?
The platform allows users to upload Excel quotation orders, providing a streamlined way for businesses to submit bulk requests or manage their procurement data digitally. This feature supports the needs of larger automotive businesses looking for efficiency.
How can I contact the business for support?
The company's contact information includes the phone number +971 50 810 8308 and the email address sales@clickonspares.com, which are listed in the footer and contact sections. These channels are available for assistance with orders, logistics, or general inquiries.
Where is Click On Spares located?
Click On Spares is located at Dubai.
What is the official website of Click On Spares?
The official website of Click On Spares is clickonspares.com.
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Click On Spares is a Dubai, UAE-based B2B automotive spare parts supplier and e-commerce platform helping garages, workshops, auto parts dealers, importers, distributors, and automotive businesses source quality replacement parts efficiently. The platform is designed to make car spare parts in UAE easier to find, compare, quote, and order through a streamlined digital sourcing experience.
Click On Spares offers an extensive range of automobile spare parts in Dubai for a wide variety of vehicle makes and models. Its catalogue includes essential components such as engine parts, brake components, suspension parts, filters, steering components, electrical parts, cooling system components, drivetrain parts, and other automotive replacement parts. Businesses can search for the parts they need using vehicle information, VIN numbers, part numbers, or catalogue searches, helping them identify the right component more quickly and reduce sourcing errors.
The platform is built specifically around the needs of professional automotive buyers. Garages and workshops can use VIN-based parts queries to find compatible components, while dealers, importers, and distributors can simplify bulk sourcing and manage their purchasing requirements through digital quotation and ordering tools. Click On Spares also supports Excel quotation uploads, allowing businesses to submit multiple part requirements and streamline the quotation process instead of searching for every item individually.
For businesses looking for auto spare parts in Dubai and the UAE, Click On Spares provides a convenient way to source products from a broad automotive parts catalogue. The platform helps professional buyers save time during parts procurement by bringing vehicle-based searches, part-number searches, quotations, and online ordering into one centralized system. This makes it suitable for businesses that regularly purchase replacement parts for different vehicle brands and models.
Click On Spares also supports automotive spare parts shipping worldwide, enabling professional buyers outside the UAE to source parts from Dubai through international logistics options. Orders can be shipped using sea and air cargo, depending on the requirements, destination, order size, and delivery preferences. Flexible payment options are also available for eligible professional buyers, making the platform suitable for both local UAE businesses and international automotive parts customers.
With its combination of a comprehensive parts catalogue, vehicle and VIN-based search capabilities, quotation management, online ordering, and international shipping support, Click On Spares aims to simplify automotive parts procurement for businesses. Whether a garage needs replacement brake components, a workshop is sourcing suspension parts, or an importer requires automotive spare parts in bulk, the platform provides a digital solution for finding and managing automotive parts requirements.
Based in Dubai, UAE, Click On Spares serves automotive businesses across the UAE while also supporting international customers looking to source car spare parts from Dubai. By combining technology with professional automotive parts sourcing, Click On Spares helps businesses identify the right parts, manage quotations, place orders, and arrange delivery more efficiently.
- Website
- clickonspares.com
- Phone
- +971 50 810 8308
- Address
- Dubai
- Categories
- Automotive