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Questions about Cleveland Pharmacy

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What is Cleveland Pharmacy?

Cleveland Pharmacy is an independently owned pharmacy located at 483 E Almond Ave, #102 in Madera, California, serving the Madera and Chowchilla communities since 2019. The business was founded by pharmacist Mohamed Elsayed and operates as a community-focused pharmacy that emphasizes personal patient care and local service delivery. It provides over 1,000 patients with prescription refills, travel vaccines, and medication therapy management services while accepting more than 10 major insurance plans including Medicare and Medi-Cal.

How does the free same-day delivery service work for patients in Madera and Chowchilla?

The pharmacy offers free same-day local delivery specifically within the Madera and Chowchilla areas, allowing patients to request delivery by calling the business directly. This service is highlighted as a key feature for patients who need their medications delivered quickly without leaving home. The delivery process involves calling the pharmacy to arrange the pickup, ensuring convenience for residents in these specific towns.

What specific packaging and synchronization services does the pharmacy offer?

Cleveland Pharmacy utilizes Dispill multi-dose packaging, which consists of pre-sorted blister packs organized by day and time to help patients manage multiple medications more effectively. This packaging system is designed to improve adherence and organization for individuals taking several prescriptions daily. The pharmacy also offers medication synchronization to align all refills to a single pickup day each month.

What specialized care and counseling services are available for chronic conditions?

The pharmacy provides Diabetes Care counseling and supplies, along with Medication Therapy Management (MTM) which involves one-on-one reviews with a pharmacist to ensure medications work safely together. These services are tailored to support patients managing chronic conditions like diabetes through personalized education and monitoring. Travel vaccines are also available for patients needing immunizations for specific destinations.

How can patients handle prescription refills and transfers remotely?

Patients can refill or transfer prescriptions by phone simply by calling the business, avoiding the need to visit the store in person for routine tasks. The pharmacy encourages phone-based interactions for refills and transfers to streamline the process for busy patients. This accessibility feature is part of their commitment to flexible and patient-centered service.

Which insurance plans are accepted, and how can patients verify coverage?

The pharmacy accepts a wide range of insurance plans, explicitly listing Medicare, Medi-Cal, Anthem, Blue Shield, Cigna, Aetna, Humana, and Express Scripts among others. Customers who are unsure about their specific coverage are encouraged to call the pharmacy directly to verify acceptance. This broad acceptance aims to reduce financial barriers for the local community.

How does the pharmacy organize on-site vaccination clinics for local organizations?

Cleveland Pharmacy operates on-site vaccination clinics for organizations such as employers, churches, schools, and senior communities throughout Madera County. Organizations can request a flu clinic by filling out a form on the website to schedule a visit. These mobile clinics bring flu shots directly to groups, reducing the need for individuals to travel to the main pharmacy location.

How does the pharmacy accommodate different languages in its services?

The pharmacy team serves patients in both English and Spanish, with the website noting that Spanish is spoken to accommodate the diverse linguistic needs of the community. This bilingual capability ensures that language barriers do not prevent patients from accessing essential pharmacy services. The service is described as a core part of their community-first approach.

How does the pharmacy differentiate itself from larger chain competitors?

The pharmacy distinguishes itself by being independent and locally owned, which allows it to answer to patients rather than a corporate office. This structure provides more time, flexibility, and personal care compared to big-box chains. The founders emphasize building services around actual community needs, such as free local delivery and on-site clinics.

How long has the pharmacy been operating, and how has it grown?

The pharmacy was founded in 2019, making it a relatively recent addition to the Madera area with about seven years of operation as of 2026. It has grown from a single commitment to a practice serving over 1,000 patients across two towns. The business continues to expand its offerings based on community feedback and needs.

What are the specific operating hours for the pharmacy?

The pharmacy operates with specific store hours: Monday through Friday from 9:00 am to 6:00 pm, Saturday from 9:00 am to 1:00 pm, and is closed on Sundays. These hours are consistently listed across the website and contact pages to inform customers when to visit or call. The schedule reflects a standard weekday-heavy operation with a shortened Saturday window.

How can customers contact the pharmacy for services and information?

The pharmacy can be reached by phone at 559-395-4127, which is the primary contact method mentioned for scheduling deliveries, transferring prescriptions, and verifying insurance acceptance. The website also provides a physical address at 483 E Almond Ave Ste 102, Madera, CA 93637 for in-person visits. No email address is publicly listed on the main contact sections, though a subscription form exists for updates.

What specific steps should patients take if they are unsure about their insurance coverage?

The pharmacy's website explicitly states that it accepts most major insurance plans, including Medicare and Medi-Cal, and encourages customers to call if they are unsure about their specific plan. This proactive communication strategy helps prevent billing issues and ensures patients can access care without unexpected costs. The list of accepted insurers is repeated multiple times on the site to reinforce this message.

Where is Cleveland Pharmacy located?

Cleveland Pharmacy is located at 483 E Almond Ave, #102, Madera, California.

What is the official website of Cleveland Pharmacy?

The official website of Cleveland Pharmacy is cleveland-pharmacy.com.

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About Cleveland Pharmacy

Flu Shot in Madera, CA || Address: 483 E Almond Ave, #102, Madera, CA 93637, USA

Address
483 E Almond Ave, #102
Categories
Pharmaceuticals