Questions about Clear Choice Exterior Cleaning
What is Clear Choice Exterior Cleaning?
Clear Choice Exterior Cleaning is a locally owned and operated exterior cleaning company based in Wall, NJ, serving Monmouth County, Ocean County, Burlington County, and surrounding areas. They specialize in hot water pressure washing for hard surfaces like concrete and driveways, and low-pressure soft washing for delicate surfaces such as siding and stucco. The business uses biodegradable detergents to lift dirt, algae, and shotgun fungus without harsh scrubbing, and they offer services including roof washing, deck restoration, and commercial flatwork cleaning with gum and grease removal.
How can a customer book a service or request a quote?
To get started, customers can request a free estimate by calling (732) 785-4436, filling out a form on their website, or visiting their office at 1805 Lincoln Ave, Wall, NJ 07719. Most jobs require no deposit, with payment due upon completion, though a 25% deposit is required for jobs over $1,500 or those needing specialty equipment. The company operates Monday through Friday from 9:00 AM to 5:00 PM, with Saturday and Sunday closed, and offers same-day quotes for eligible customers.
What makes their cleaning methods different from standard options?
The company differentiates itself by using the right method for every surface, combining high-pressure washing for concrete with low-pressure soft washing for siding to prevent damage. They emphasize professional equipment, including commercial-grade hot water treatment systems to handle tough stains and grease that consumer equipment cannot. Their approach involves a hands-on process from the first phone call to the final walkthrough, ensuring customers know exactly who is responsible for the quality of the results.
What is the satisfaction guarantee and re-clean policy?
Clear Choice provides a 100% satisfaction guarantee backed by a re-clean policy. If they miss something, customers can contact them within 7 days with photographs and a description, and the company will return to fix the issue at no charge. This remedy applies specifically to areas they cleaned that did not come out as expected, offering a re-clean instead of a refund for workmanship issues.
What are the terms for cancelling a contract?
The business offers a specific three-day right to cancel for residential home improvement contracts. Customers may cancel for any reason before midnight of the third business day after receiving the signed contract, and any deposit will be refunded in full within 30 days if they do so. This policy applies unless the customer asked the company to begin work sooner and they did so.
What are the rules for cancelling or rescheduling an appointment?
For cancellations or rescheduling, customers can do so at no charge by contacting the company at least 24 hours before the arrival window opens. However, cancellations made inside 24 hours or situations where the crew cannot access the property may incur a $75 trip fee. There is no limit on how many times a customer may reschedule as long as proper notice is given.
How do deposits and payments work for larger jobs?
A 25% deposit is required for jobs over $1,500 or when materials are ordered and specialty equipment is reserved. Deposits are fully refundable if cancelled within the three-day window or with at least 72 hours notice before the scheduled date. Cancelling with less than 72 hours notice on a deposit job may forfeit the portion covering materials already ordered or crew time already committed.
Which counties and specific towns do they serve?
The company serves Ocean County, Monmouth County, Burlington County, and surrounding New Jersey communities including Wall, Toms River, Brick, Middletown, and Jackson. They are fully insured and licensed, providing peace of mind for homeowners and businesses across these regions. Their service areas are explicitly listed on their website to ensure customers know they are working with a local team.
What seasonal or specialized services do they provide?
In addition to standard cleaning, they offer shrink wrapping for boats, vehicles, patio furniture, and outdoor equipment during the fall. They also install Christmas lights as part of their seasonal services. These specialized offerings are listed alongside their core pressure washing and soft washing capabilities on their service menu.
What specific technologies and treatments do they use?
The business uses hot water treatment to remove tough stains, grease, and grime quickly, a feature highlighted on their website. They also offer annual maintenance plans and surface restoration services to keep properties looking their best. Gutter cleaning and paver, brick, and stone cleaning are also part of their comprehensive residential and commercial offerings.
What do the business's own marketing materials claim about their ratings and expertise?
The company states they are 5-star rated and trusted by homeowners across NJ, according to their own website claims. They emphasize that their technicians are trained to evaluate each surface and choose the appropriate cleaning method to avoid real damage. Their commitment to professional equipment and quality workmanship is a key part of their brand identity.
What is the stated history and founding goal of the company?
The business was founded with a simple goal to provide trustworthy exterior cleaning services, avoiding the common pitfalls of improper pressure washing or mediocre results. They describe themselves as a veteran-founded company that takes pride in serving local communities with honest pricing and professional equipment. Their history focuses on building a company around doing the job right the first time.
What commercial services are available for businesses?
The company offers commercial flatwork services specifically for property managers and business owners, including gum and grease removal. They also provide gutter cleaning and rust and stain removal for commercial buildings and storefronts. These services are tailored to the needs of businesses rather than just residential clients.
Where is Clear Choice Exterior Cleaning located?
Clear Choice Exterior Cleaning is located at 1805 Lincoln Ave, Wall, NJ, 07719, US.
How can I contact Clear Choice Exterior Cleaning?
You can reach Clear Choice Exterior Cleaning by phone at (732) 785-4436.
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Clear Choice Exterior Cleaning is a locally owned exterior cleaning company serving homeowners and businesses throughout Monmouth County and the surrounding areas of New Jersey. We hot water pressure wash house siding, soft wash roofs on asphalt shingle, metal, tile, and slate, and clean concrete and paver driveways, walkways, patios, and decks. Our biodegradable detergents lift dirt, algae, and shotgun fungus without any harsh scrubbing that could damage a surface. Free estimates. Commercial flatwork with gum and grease removal is available for property managers and business owners. In the fall we shrink wrap boats, vehicles, patio furniture, and outdoor equipment, then install Christmas lights as a seasonal rental or a set you own.
- Website
- clearchoiceexteriorclean.com
- Phone
- (732) 785-4436
- Address
- 1805 Lincoln Ave, Wall, NJ, 07719, US
- Business hours
- Mon-Fri: 09:00 - 17:00, Sat-Sun: Closed
- Categories
- Facilities services