Cleaning by Jen

Cleaning by Jen is a family-owned house cleaning service based in Chesterfield Township, MI, that has been serving Southeast Michigan for years. They offer detailed, customized cleaning tailored to individual home needs, from routine weekly maintenance to one-time deep cleans. The business emphasizes a personal touch, ensuring every client gets a clean and healthy environment through trained staff and background-checked employees.

To schedule a cleaning, you can call them directly at (586) 648-0510 or click the SCHEDULE SERVICE link on their website. They normally require at least 48 hours in advance for scheduling, though they do accommodate emergency requests. You can also request a free estimate by clicking the GET ESTIMATE button or using their contact form.

Routine clients are charged by the job rather than by the hour, while one-time services and vacant home cleanings are charged an hourly rate. The initial cleaning of a routine service may factor in an hourly rate, but subsequent visits are job-based. They also supply all cleaning equipment and offer two options for products: they can provide everything, or you may supply your own.

Their full-service list includes kitchen counter spot cleaning, inside microwave cleaning, and baseboard dusting. In living areas, they polish furniture, straighten pillows, and make beds, while bathrooms get thorough scrubbing of tubs and showers. They also note that they do not climb higher than a two-step ladder and will use extension dusters for higher items.

The company trains its staff to work from detailed notes to ensure the cleaning is done exactly how the client likes it. They also conduct a 2-step interview process followed by hands-on training for all employees to meet company standards. Additionally, they aim to provide consistent service that is tailored to the specific needs of each home and family.

While they prefer a 48-hour advance notice for scheduling, they state they are here to help with cleaning emergencies. If you have an urgent need, you can call them direct at (586) 648-0510 to arrange a service. They are flexible enough to accommodate most requests for scheduled cleaning service when possible.

They do not move large furniture, but they will try to reach un-visible places by hand or with an extension duster. They also cannot guarantee the results of mini-blind cleaning and may charge extra for excessive build-up requiring extra attention. Most homes have chandeliers or vaulted ceiling fans that they cannot reach by hand, so these are dusted with extensions.

They are designed for busy hands-on parents who want more time with family and less time scrubbing floors. The service suits anyone needing reliable recurring cleaning, deluxe deep cleaning, or vacant home preparation before a move. They aim to give clients peace of mind by providing a clean and uncluttered home environment.

Since every home is different, they determine pricing based on the condition of the home and the amount of in-between cleaning done by the client. To begin the process, you must contact them by email or through their contact form to receive a specific estimate. They have specific service lists for different types of jobs that they work from to ensure accurate pricing.

All employees undergo background and reference checks, a 2-step interview process, and hands-on training to ensure they meet company standards. The company values trust because they understand that allowing someone into your home requires high reliability. They build a team they know can execute and honor their goals of delivering a clean and healthy environment.

They supply all cleaning cloths, mops, buckets, dusters, vacuums, and extensions for different flooring types. They also have specialty tools to reach areas that are not easily accessible. Regarding cleaning products, they offer two options: they can provide all products, or you may supply them if you prefer.

They dust including ceiling fans, polish furniture if needed, and straighten pillows and fold blankets. They also make beds, clean window glass tops, and dust blinds on a rotational basis. Vacuuming and mopping are performed if needed, and doorwalls and front door glass are cleaned when required.

They clean countertops, sinks, and mirrors, and spot clean the fronts of the vanity. The toilet is cleaned inside and out, and the tub and shower are scrubbed thoroughly. They also wash baseboards and empty the trash before vacuuming and mopping the floors.

Vacant homes are charged an hourly rate with a specific service list provided by the client. They are able to estimate approximate costs when given the specs and details of the home. This service ensures every space is fresh, sanitized, spotless, and ready for its next occupants.

They believe that a clean and uncluttered home offers peace of mind in today's fast-paced world. Their methods are designed to meet each individual home's needs with utmost care and attention to detail. They value each client and aim to be a trusted service provider that delivers a clean and healthy environment for all.