Clareefai - Customer Voice platform

Clareefai is an AI-powered customer advocacy platform headquartered in Roubaix, France, designed to turn satisfied customers into active promoters and advocates. The platform collects verified reviews and video testimonials, builds case studies, and connects prospects with real reference calls. It automates satisfaction surveys and publishes customer stories across channels such as websites, LinkedIn, and review sites.

The Professional plan includes up to 5 AI agents running at once, which handle tasks like turning happy customers into published reviews, alerting account executives for big deals, and routing referrals. These agents are part of a custom multi-step orchestration with approvals that can be added whenever the final say is required.

The Basic plan costs €299 per month or €2,49 per month if billed monthly, but comes to €2,988 when billed yearly, saving €600. This plan is intended for teams collecting their first customer proof and includes up to 5 surveys and 3 deal rooms per month.

The Enterprise plan supports up to 5 brands and trademarks for a flat rate, with an additional €200 per month charged for every extra brand. It also offers unlimited integrations, custom API access, and a dedicated support team with a guaranteed SLA.

The Professional plan allows up to 5 integrations, specifically naming CRM, MCP, and Slack as examples. It also includes up to 10,000 AI credits per month and custom multi-step orchestration with approvals that have 15 active templates.

Clareefai SAS is located at Euratechnologies, 87 Rue du Fontenoy, 59100 Roubaix, France. The company operates as a SaaS product with a 14-day free trial and no credit card required to start.

The platform defines four levels: Level 1 Promoter for entry-level engagement, Level 2 Advocate for active supporters, Level 3 Champion for content creators, and Level 4 Ambassador for full advocates. Each level offers increasing opportunities for reviews, video testimonials, use cases, and 1:1 reference calls.

When using the contact form, the company promises a response within 24 hours. The team is available Monday to Friday from 9am to 6pm to answer questions and support digital transformation projects.

There is no minimum contract required, and users can cancel anytime with 30 days notice. The platform provides full onboarding support to help customers get up and running within 24-48 hours.

The Basic plan includes ready-made workflow templates, with 3 active templates available for teams to use immediately. It also supports up to 25 promoters and 1 brand, making it suitable for smaller teams starting their advocacy program.

The mission is to transform every satisfied customer into an active ambassador to accelerate business growth. The vision is a world where every B2B purchase decision is based on authentic peer-to-peer conversations.

The platform states that 92% of buyers trust peer recommendations over any advertising, and 84% of B2B buyers start their journey with a referral. It aims to make customer success impossible to ignore by facilitating hundreds of authentic conversations daily.

Users can start a trial in minutes with no credit card required. The process involves a free audit of the current strategy, a personalized demonstration, and a custom action plan with dedicated support for the setup.

Operational services include day-to-day program operations, advocate outreach and follow-ups, use case and testimonial production, and regular reporting and improvements. This is best for teams that do not have the time to run the program in-house.

The first 20 customers can lock today's price for life on any plan as part of a Q4 2026 offer. This encourages early adoption and provides price stability for new users.