I've been using their claims management system for a few months now and I am really impressed. The platform is easy to navigate and has all the features I need to efficiently manage my claims. The customer service team is also very responsive and helpful. I highly recommend Innovative Healthware Services for anyone in need of a reliable claims management solution.
Questions about Innovative Healthware Services
What is Innovative Healthware Services?
ClaimsBridge is a healthcare technology company that provides the Celerity Platform, an intelligent engine for claims management. It serves TPAs, health plans, networks, PPOs, employers, and advisors by connecting every network and vendor in one configurable system. The company is located in Arnold, Maryland, and has been operating since 2001 as part of Innovative Healthware Services, Inc.
What specific features does the Celerity Platform offer?
The Celerity Platform is the core product that automates the entire pre-adjudication claim journey, from capture and verification to routing, repricing, and secure delivery. It replaces multiple isolated vendors by functioning as a clearinghouse, eligibility tool, network repricer, and out-of-network specialist in a single engine. Users can pick specific features to configure the platform for their unique client or group needs.
How large is the platform's reach and what certifications does it hold?
The platform supports over 120 health plan and TPA connections and optimizes more than $1.5 billion in claims monthly. It is SOC 2 certified and powers proprietary pricing rules for complex provider contracts, CPT/HCPCS, DRG, and revenue-code methodologies. The system is designed to handle virtually any pricing structure or contract requirement that PPOs can contract.
What recent news or milestones has the company achieved?
The company was ranked No. 3102 on the 2026 Inc. 5000 list for fastest-growing private companies. It received a strategic investment from Eir Partners Capital and acquired DialysisPPO in 2026. These events accelerated innovation for payer clients and were part of the company's 98% three-year revenue growth.
How does the platform integrate with other vendors?
The platform integrates with over 120 health plans and TPAs to manage the entire claims ecosystem. It connects clearinghouses, eligibility vendors, network repricers, and out-of-network specialists into one infrastructure. This allows organizations to avoid building or buying complexity themselves by using an existing, scalable solution.
What is the company's history and evolution?
The company has been in business since 2001, starting as a clearinghouse gateway for healthcare EDI. It evolved through infrastructure for Medicare provider networks in 2009 and building custom provider networks in 2012. Reference-based pricing and wrap-around member support services were added to the platform in 2021.
Who are the key leaders in the company?
The executive team includes Kevin Gibson as CEO, Jason Werner as CIO, Mike Tosti as EVP of Sales, and Ryan McDonald, Ryan Chapman, and Jeffrey Penn as VPs of Sales. Marie McDaniel serves as VP of Operations, while Jessica Schmidt Picarde is VP of Finance. The leadership combines claims operations, healthcare, compliance, and technology expertise.
How does the platform use automation and AI?
The platform is built to automate each step of the claim lifecycle using AI and automation to reduce cost and error at scale. It offers flexible configuration at the network, administrator, group, or employee level to run the way the client wants. The system is designed to be configurable differently for every client and every group inside a client.
Who are the target audiences and where is the company located?
The company serves TPAs and health plans, advisors and consultants, networks and PPOs, and employers. It is headquartered in Arnold, Maryland, with a physical address at 1511 Ritchie Highway, Suite 205. The business operates in the United States and focuses on the insurance and healthcare technology industries.
What level of pricing expertise does the platform have?
The platform supports over 25 years of healthcare pricing expertise through its proprietary pricing rules library. It can handle complex provider contracts and various coding methodologies like DRG and revenue codes. The system is described as the infrastructure that makes healthcare claims easier to manage for organizations paying for care.
What are the key statistics about the company's scale?
The company claims to have 2 million+ covered lives and 25+ years of connections across networks and vendors. It optimizes $1.5 billion+ in claims monthly and serves over 120 clients. The platform is designed to simplify administration and increase savings for its users.
How does the platform's architecture work?
The platform is described as a single intelligent engine that connects, orchestrates, and powers the entire pre-adjudication claim journey. It manages the work of multiple vendors inside one configurable engine, making it easy to simplify claims workflows. The system is built to configure more than 25 years of healthcare pricing expertise.
How flexible is the platform's configuration?
The company offers a flexible configuration that allows different setups for every client and every group inside a client. It is not an all-or-nothing solution but rather provides 'all or whatever you need.' The platform is easily configured to perform specific functions like clearinghouse, eligibility, or network repricing as required.
What is the official website of Innovative Healthware Services?
The official website of Innovative Healthware Services is claimsbridge.com.
How is Innovative Healthware Services rated on Trustburn?
On Trustburn, Innovative Healthware Services has a rating of 4.1 out of 5 based on 11 reviews.
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I have been using Innovative Healthware Services for a while now and I must say their claims management system is great. It has made the entire process so much easier and more efficient. The platform is user-friendly and intuitive, making it easy to navigate and find the information I need. The customer service team is also very helpful and responsive. The automated features of the system have saved me a lot of time and effort. Overall, my experience with Innovative Healthware Services has been excellent and I highly recommend them.
I've been using a claims management system for my business and it has made a significant difference. I found the platform to be user-friendly and intuitive. It has helped streamline our claims process and saved us time and effort. The team at Innovative Healthware Services has been extremely helpful and responsive. I highly recommend them if you are looking for a reliable and efficient claims management solution.
I've been using Innovative Healthware Services for claims management and I'm very impressed. The platform is easy to use and has all the features I need. The customer service team is also very helpful and responsive. I highly recommend them for anyone looking for a reliable and efficient claims management solution.
I recently started using a claims management system for my business and came across Innovative Healthware Services. Their platform is top-notch and has greatly improved our claims process. It is intuitive and easy to use, allowing us to streamline our operations and reduce errors. The customer service team has also been very helpful and responsive. I highly recommend Innovative Healthware Services if you are looking for a reliable and efficient claims management solution.
The claims management system offered by Innovative Healthware Services is top-notch. It has helped me streamline my claims process and improved efficiency. The platform is intuitive, user-friendly, and has all the necessary features. The customer service team is also very responsive and provides excellent support. I am extremely satisfied with their service and highly recommend them.
I've been using Innovative Healthware Services for claims management and I must say it has exceeded my expectations. The platform is user-friendly and has greatly improved our claims process. The customer service team is also very responsive and helpful. I highly recommend them for anyone in need of a reliable claims management solution.
๐ฏ I recently switched to claimsbridge.com for my claims management needs and I couldn't be happier. The platform is user-friendly and has all the features I need to efficiently manage my claims. The team at Innovative Healthware Services has been amazing and they provide excellent customer support. ๐ฏ
๐ I've been using claimsbridge.com for a while now and I must say it's been a great experience. The platform is user-friendly and has helped me streamline my claims management process. The team at Innovative Healthware Services is always willing to help and provides excellent customer support. ๐
The claims management system provided by Innovative Healthware Services has been a game changer for my business. It is easy to use and has all the necessary features to efficiently manage claims. The customer service team is always available to assist and provides excellent support. I highly recommend their services.
๐ I've been using claimsbridge.com for claims management and it has been a positive experience. The platform is user-friendly and has helped simplify my claims process. The customer service team at Innovative Healthware Services is also very helpful and responsive. ๐
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ClaimsBridge is a strong team of professionals with diverse experience in multiple segments of the healthcare industry.
- Website
- claimsbridge.com
- Phone
- 4103493222
- Address
- 1511 Ritchie Hwy Ste 205
- Categories
- Insurance