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Cityunscripted

5.0· 3,004 reviews
Average ratingExcellent
5.0/ 5

Based on 3,004 reviews

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What reviewers say about Cityunscripted

Based on 3,004 reviews, listing data and website checks · updated 2 days ago

Across the cross-section of reviews, customers consistently describe knowledgeable and friendly local guides who tailor the itinerary to their interests, a smooth and straightforward booking process, and experiences that feel personal rather than generic. Several reviewers highlighted guides by name and said they were shown spots they would not have found on their own, and many said they would book again or recommend the company.
What is Cityunscripted?

Cityunscripted is a travel platform that offers personalized city experiences curated by local travel advisors. It allows users to browse destinations across various continents and book unique activities beyond standard sightseeing, targeting travelers seeking tailored itineraries and local insights for cities such as Kyoto, Paris, and Mexico City.

What makes a Cityunscripted tour different from a standard sightseeing tour?

The business emphasizes that the right host is matched to the guest based on their interests and preferred way of exploring. The host comes prepared but listens, notices, and adjusts the plan as the day unfolds, ensuring more of what the guest loves and less of what they skip.

How does the booking process work for a first-time customer?

After booking, the customer tells the business what they love, what they would happily skip, and how they like to explore. The business then finds a host whose interests and way of exploring suit the customer before the tour begins.

What specific destinations are mentioned as examples of where Cityunscripted operates?

The website lists specific experiences in Tokyo, Mexico City, Kyoto, Paris, Berlin, Bologna, Rome, Hiroshima, Kanazawa, Osaka, and London, indicating a global reach for their private tours.

What is the Trustburn rating and how many reviews does Cityunscripted have?

Cityunscripted holds a Trustburn rating of 5 out of 5 from 3004 reviews. The reviews are overwhelmingly positive, with many guests praising the flexibility, deep local knowledge, and personalized nature of the guides.

What are some of the most common themes in customer reviews?

Reviewers frequently mention guides who are locals with a real passion for their surroundings, blending deep knowledge with genuine enthusiasm. Many guests highlight the ability to tailor itineraries to specific interests, such as chocolate in Brussels or fugu sushi in Kanazawa, and the seamless blending of culture with cuisine.

How does Cityunscripted handle changes or unexpected moments during a tour?

The business states that the best days leave room for the unexpected, and hosts are prepared to happily skip parts of the plan if something feels right for the moment. They aim to adapt the pace and itinerary to match the preferences of the group.

What are some of the specific food and cultural experiences mentioned in the reviews?

Guests have mentioned experiences involving incense rituals in Kyoto, fugu sushi in Kanazawa, and deep dives into chocolate craft in Brussels. The tours often include local food tastings and visits to hidden neighborhoods that most tourists miss.

What are some of the practical tips for visitors mentioned in the reviews?

One review advises winter visitors to start early in Hiroshima since many attractions close around 6 pm. Another tip suggests wearing comfortable shoes for three-hour walking tours in Osaka, as these are often the standard format for their private experiences.

What are some of the cities where Cityunscripted has received notable praise?

The business has received high praise for tours in London, Paris, Rome, Bologna, Berlin, and Mexico City. Specific guides like Kenny in Singapore, Martin in Tokyo, and Alessandra in Berlin are highlighted for their engaging and memorable experiences.

How does Cityunscripted ensure the host matches the guest's style?

The process involves asking the guest what they love, what they would skip, and how they like to explore. The business then looks for a host whose interests and way of exploring suit the guest, rather than simply assigning the next available person.

What are some of the key features of the Cityunscripted experience?

Key features include a host who comes prepared but never lets the plan get in the way of what feels right, and the ability to reveal less touristy places. The experience is designed to be less scripted and more focused on the guest's personal interests.

What are some of the specific guides mentioned in the reviews?

Guides such as Kenny, Martin, Alessandra, Antonia, Elisabeth, Claudio, Gabriele, Gerry, Marco, Massimo, Andrea, Masayo, Chie, Jorge, Oussama, Alex, and Kalid are mentioned in the reviews for their exceptional service and deep local knowledge.

AI-generated from reviews on this page. Verify anything important with the company directly.

Shane H
Reviews 1

Khalid delivered a fantastic private Osaka experience through City Unscripted. He perfectly balanced famous landmarks with hidden gems, and his ability to adjust the itinerary on the fly made the day truly personalized. Highly recommended for anyone looking for a bespoke tour in London-based style adventure.

Marina G
Reviews 1

Kieran made for a fantastic and organized experience with City Unscripted. You can really see his passion for Osaka in the way he connected with us. He tailored the tour to match our specific interests and shared interesting insights throughout the walk. Despite the tight three-hour window, his efficient pacing ensured we managed to see a lot and make the most of our time in the city.

Thiru S
Reviews 1

Our experience with City Unscripted in London was fantastic, especially when we booked Maria for a private tour of Osaka. She took the time to understand our specific interests beforehand, ensuring the itinerary was perfectly tailored to our group. The hidden photography spot she chose for Osaka Castle was a massive hit with both family and friends. Maria was incredibly patient with the children and managed the pace so we felt relaxed rather than rushed. She even went above and beyond by offering great recommendations for what to do after the tour concluded. Thanks, Maria!

Mark E
Reviews 1

City Unscripted in London delivered precisely the local shopping experience we were after. The guide took us to exactly the kind of neighborhood and boutiques we wanted to visit, surpassing our expectations in every way. I highly recommend their personalized tours for anyone looking to explore the city like a local. A truly memorable experience!

Amina D
Reviews 1

I highly recommend booking a private tour with City Unscripted in Osaka. My guide, Maria, was outstanding—she really knew her stuff and shared fascinating insights about the history and culture of places like Osaka Castle and Dotonbori. It was clear she loved the city, and that passion really shone through, making the whole day both educational and fun. She was super friendly and took the time to answer every question I had. If you want a truly personalized experience that goes beyond the usual tourist spots, she’s your guide.

Natasha W
Reviews 1

City Unscripted’s local experts truly know Tokyo inside out. A private tour is the best way to experience the city, especially for first-time visitors. Our guide went beyond just showing us sights; they actually taught us how to navigate the bustling subway system with confidence. We loved the personalized attention so much that we immediately booked a second tour for the remainder of our stay.

josh k
Reviews 1

If you’ve already tackled the main sights and want a deeper dive into Tokyo, Michael from City Unscripted is your guy. We spent two days with him and got exactly the local perspective we were hoping for. He took us off the beaten path to spots tourists rarely see, including some amazing local eateries where we were basically the only foreigners. I’d say it was some of the best food we had in Japan. Beyond the tour, I loved how candid Michael was about Japanese culture; he didn’t just recite facts but shared his genuine views. It’s not necessarily for travelers who want a standard itinerary, but if you’re looking for an authentic, insider look at the city, I highly recommend booking with him and City Unscripted.

Taylor E
Reviews 1

We had an amazing private day in Tokyo with City Unscripted. Firas picked us up from our hotel and helped us map out a perfect itinerary covering Shibuya, the Imperial Palace, and the shrines we wanted to visit. He was incredibly helpful with the subway system and sorting out our JR Passes. As a family, we really appreciated how knowledgeable and easygoing he was—it felt like we had a local friend showing us around. I highly recommend this customized tour service!

Lorraine S
Reviews 1

Noriko gave us an amazing private tour in Tokyo, taking us from Shibuya to Harajuku. She really knew her stuff and made the experience so engaging. We had a great day and are already booking another tour with City Unscripted for a trip to Kyoto this weekend. Thanks so much!

Sue J
Reviews 1

Had an amazing experience with City Unscripted in London. Our guide, Marcus, was incredibly knowledgeable and energetic. He took us on a fantastic tour of Tokyo, sharing deep insights into the local shrines that really brought the city to life. When we had to switch hotels, he was so helpful in navigating the subway system for us. We highly recommend Marcus and the service at City Unscripted.

Timothy Y
Reviews 1

If you are looking for an unforgettable way to experience the capital, City Unscripted’s private Tokyo tours are a fantastic choice. I highly recommend booking a session with Emir, who provided an exceptional introduction to the city. He was incredibly knowledgeable and thoughtful, making the entire day engaging. We managed to cover a surprising amount of ground, and he was lucky enough to guide me during the cherry blossom season. He ensured we visited a beautiful park to enjoy the blooms before heading to a serene historic shrine. The rest of the itinerary was a perfect mix of history and tourist highlights. Emir did an amazing job and I am very glad I chose this tour.

Judy O
Reviews 1

Our private tour in Tokyo was a hit because our guide really tailored the experience to our interests and kept things flexible. The lunch spot he picked was excellent, and his attentiveness made us feel completely at ease. He went from being a guide to a genuine friend in no time. It was incredibly informative and easy-going. Hiring a local through City Unscripted was the best choice—we gained real insight into the history and cultural significance of everything we saw. Big thanks to Mark for a wonderful experience!

Brenda M
Reviews 1

Our experience with City Unscripted in London was fantastic, especially when we booked the Private Tokyo Tour. The local guide really listened to our feedback and customized the route to fit our specific interests perfectly. We truly appreciated his flexibility and willingness to accommodate us. Thanks for a great trip!

Ella S
Reviews 1

Our tour with Maruf from City Unscripted was absolutely fantastic. He is incredibly knowledgeable, efficient, and accommodating, showing us unique highlights across Tokyo—including Asakusa, Akihabara, and Ueno—efficiently. Maruf kept us engaged with fascinating facts and perfectly paced our day; we never felt rushed or slowed down. He navigated public transport and crowded streets with ease, ensuring we stayed together while stopping at great spots for shopping, eating, and photos. He even captured some wonderful pictures of us and found us unique, well-priced souvenirs and delicious snacks like wagyu beef and matcha ice cream bread. Maruf went the extra mile by escorting us with our luggage from the hotel to the Shinkansen station and buying the tickets to ensure we boarded the right train. Highly recommend requesting Maruf directly for exceptional service and care.

Mel G
Reviews 1

Marc is a fantastic guide who truly knows his way around London. He went above and beyond to ensure we were comfortable and had a great experience. Instead of sticking to the typical tourist traps, he took us to spots where locals actually hang out. If you are visiting London, I highly recommend booking a tour with City Unscripted and asking for Marc.

Raeline W
Reviews 1

If you are looking for a great half-day experience in Tokyo, Marc is an excellent guide. He showed us hidden spots we never would have discovered on our own and even ended the tour at the Skytree, giving us free time to explore at our leisure. I highly recommend him for anyone visiting the city.

Debbie B
Reviews 1

As a London-based agency like City Unscripted often does, this tour required a hands-on approach. The Tokyo experience was decent, but the key was clear communication. I’d recommend being extremely specific about your itinerary and double-checking details with your guide upon meeting. It’s also wise to ask for a specialist who aligns with your specific interests rather than a general guide.

Jade C
Reviews 1

Our guide at City Unscripted in London truly went the extra mile to ensure we had a memorable and enjoyable day. His warm, engaging personality made for some fantastic conversations, and he was incredibly attentive to details. He was especially careful with my gluten allergy, double-checking with every restaurant staff member to guarantee our meals were safe. I would highly recommend his services to anyone visiting the city!

Rajesh S
Reviews 1

Our experience with City Unscripted in London was outstanding, especially when we booked a custom private tour of Mexico City. David, our guide, truly stood out as one of the best we have ever encountered. He brought fascinating historical and architectural insights to the table, drawing our attention to subtle details in public spaces that greatly enriched the experience. We highly recommend this service and specifically ask for David if your schedule allows.

David P
Reviews 1

Gabriel truly brought the soul of Mexico City to life during our private excursion with City Unscripted. We gained a deep appreciation for the local history, culture, and political landscape through his expert guidance. The experience was engaging and educational, striking a perfect balance between insightful storytelling and genuine conversation. We loved the flexibility to ask questions and received fantastic tips for the rest of our stay. If you want an authentic and enriching way to explore CDMX, Gabriel is the guide to choose. Highly recommended!

Alejandro O
Reviews 1

Had an amazing time with City Unscripted in London! The Taco Tour was fantastic, featuring a delightful conversation as we visited five different spots to sample diverse varieties like dorados, canasta, fish, campechanos, and al pastor. It was the perfect way to enjoy some tacos and beers with the team.

Douglas T
Reviews 1

City Unscripted delivered a fantastic experience in London thanks to Alan. He has a knack for revealing the hidden side of the city and steering clear of tourist traps. Our walk featured many unique spots off the beaten path, and his laid-back vibe made the tour a true pleasure. I highly recommend his services.

Dale K
Reviews 1

My experience with City Unscripted in London was fantastic, especially the Mexico City Taco Tour. Our guide, Roberto, truly knows his craft and is a delightful person to spend time with. He has a great sense of humor and was incredibly friendly. We booked two private tours with him, and both were amazing. We had a blast and enjoyed some of the best tacos around. I highly recommend him as a food guide.

Kenneth Y
Reviews 1

Jan made our first visit to Amsterdam truly special. Instead of just rushing to the famous landmarks, he showed us the rhythm of daily life in the city. We spent four hours walking along the picturesque canals, which gave us the confidence to explore on our own afterward. His personal stories and local insights added a depth to the experience that guidebooks simply can't match. If you are new to Amsterdam and want to really feel the Dutch culture, I highly recommend booking a tour with City Unscripted.

Laci T
Reviews 1

Alan is an exceptional guide for City Unscripted’s Amsterdam food and market tours. Even after three decades of calling this city home, he navigated the area with ease, tailoring the experience to our specific tastes. It felt truly personalized as we sampled delicious local treats, discussed the city’s history, and gathered plenty of useful tips for the rest of our stay. Highly recommend starting your trip with this tour—it offers great value and is led by a charming expert. Thanks, Alan!

Tierney S
Reviews 1

I recently took part in a City Unscripted food tour in Amsterdam’s Jordaan district, and it was a highlight of my trip. The experience felt incredibly personal, as if I were wandering the markets with a close friend rather than just following a guide. The itinerary was heavily focused on desserts, which is something to keep in mind if you have a sweet tooth (or not!), but every single bite was absolutely delicious. A fantastic way to taste the city.

Gavin P
Reviews 1

Robyn made our food tour in London truly special. Her relaxed yet knowledgeable style struck the perfect balance between informative and friendly. She took the time to understand what we wanted and led us to hidden gems off the usual tourist path. The variety was fantastic, introducing us to new flavors while also elevating familiar dishes. It was a memorable experience from start to finish that I highly recommend to anyone looking for a personalized culinary adventure in the city.

Homer S
Reviews 1

A truly immersive food experience in Singapore! I’m so glad I booked with City Unscripted. Jasmin Simon was an outstanding guide who helped us dive deep into the local culture while enjoying amazing street food. Riding the transit system added a unique flavor to the trip, making the whole visit feel personal and authentic. Highly recommended for any food lover.

Maureen B
Reviews 1

City Unscripted delivered a truly personalized experience in Singapore. Our local guide took us to the vibrant People's Park Food Centre, where we indulged in a delicious mix of savory and sweet dishes, plus a refreshing drink. We also explored Lau Pa Sat and enjoyed a drink at the iconic Raffles Hotel. A fantastic feast for any foodie!

Mark S
Reviews 1

My guide Aldric was truly exceptional. As a local expert based in London, his deep passion for Singapore’s culture and cuisine really shone through during our time together. He tailored the itinerary perfectly, leading me to hidden spots that only a true insider would know. Aldric was engaging, friendly, and easy to chat with, making the whole experience enjoyable. I walked away with a much richer understanding of Singapore’s history and daily life. Having taken tours across the globe, I can confidently say he is among the best I’ve encountered, and I’d certainly choose him again.

Thorsten T
Reviews 1

City Unscripted delivered an excellent four-hour private tour in Stockholm that successfully steered us away from the crowded tourist spots. It was a refreshing experience to explore the city like a local, and the itinerary was spot on for those seeking a more authentic perspective.

Shanlea G
Reviews 1

Adam made our City Unscripted experience in London truly special, turning a simple street food walk into an unforgettable journey. He was incredibly proactive, arriving early to secure our spot at a Michelin-starred hawker stall, which added such a unique touch to the day. Beyond just the cuisine, his deep knowledge of Singapore’s history and architecture enriched every step of the tour, making us feel like we were exploring the city with a knowledgeable friend rather than a guide. If I had to suggest one small tweak, it would be nice if guides were also provided with food to eat alongside the group; occasionally, watching Adam watch us eat while he didn’t have anything made us feel slightly self-conscious. That said, his enthusiasm was infectious, and we would absolutely book another tour with him the next time we visit Singapore.

Kousay A
Reviews 1

I recently booked a custom private walking tour in Stockholm through City Unscripted and it was absolutely fantastic. Our local guide really knew the city inside out and tailored the experience to our interests perfectly. It’s clear why this London-based travel agency has such great reviews. Highly recommend this unique way to see the city!

Oliver V
Reviews 1

City Unscripted delivered exactly the experience we were looking for in Stockholm. Sara guided us on a relaxed, fun walking tour that helped us get our bearings while sharing interesting historical details and local tips for exploring the city. A highly recommended way to see Stockholm!

Samantha C
Reviews 1

If you are looking for a memorable experience in London, City Unscripted is the way to go. Our guide Fayez was incredibly friendly and packed with local knowledge. We covered a lot of ground on foot and using public transport, which made the tour feel authentic. Fayez answered our endless questions with such patience and warmth. Highly recommended for anyone wanting an excellent tour!

Kristen A
Reviews 1

If you’re looking for a truly tailored experience in Stockholm, I cannot recommend Monika enough. Her deep knowledge of the city’s history, arts, and culture turned this private tour into a highlight of our trip. She skillfully guided us through various neighborhoods and even helped us plan how to make the most of our remaining time. It is the perfect way to see the best of Stockholm quickly and personally.

Kim V
Reviews 1

We only managed to squeeze in a two-hour City Unscripted tour in Stockholm, thinking our teenagers’ attention spans couldn’t handle more. Big mistake! Our guide, Ryan, struck a brilliant balance between historical details and pop culture references that actually kept the kids engaged. The walk was genuinely fascinating, and Ryan clearly knows his stuff, breathing life into the city’s history. If we ever find ourselves back in Stockholm, we’d love to book another session with him.

Larry P
Reviews 1

City Unscripted delivered a fantastic Taipei experience. Instead of a generic itinerary, Winnie customized our route to focus on the specific highlights and hidden gems we wanted to see. Her local knowledge was impressive, and she even captured some wonderful photos of us at various stops. Highly recommended for a personalized London-based tour style applied to Taipei.

Jan S
Reviews 1

Our experience with Doug in Edinburgh was fantastic. He really went the extra mile to tailor the tour to our interests, offering insights that were far more engaging and detailed than a standard guidebook. If you want a personalized and informative tour with City Unscripted, this is the way to go.

Bryan A
Reviews 1

City Unscripted delivered an excellent tour of Edinburgh. Our guide, Richard, was incredibly engaging and knowledgeable, especially when sharing the fascinating connections between J.K. Rowling and the city. He also knew all the best spots for food, making the experience even more enjoyable. Highly recommended!

Jeremy W
Reviews 1

Booking a private tour with Alice through City Unscripted in London was the best decision we made for our trip. She met us right at the MRT station near our hotel, and her warm, approachable personality set the tone for an incredible day. Alice skillfully balanced the city's iconic highlights with some wonderful hidden gems, taking us to places we might have missed on our own. We loved exploring the local neighborhood for breakfast, trying authentic dishes, and then hitting major spots like Taipei 101 and the Chiang Kai-shek Memorial. The day wrapped up perfectly with a scenic bike ride and a relaxing walk down Old Street. If you are looking for a tailored, engaging experience in Taipei, definitely choose Alice—you won't regret it.

Jessica C
Reviews 1

Our experience with City Unscripted in London-based tours was outstanding. Doug, our guide in Edinburgh, was incredibly engaging and knowledgeable. He tailored the Scottish whisky tasting perfectly to our preferences and shared fascinating insights about the city's landmarks. It was a genuine pleasure to explore Edinburgh's streets with such a passionate local expert. Thanks, Doug!

Stuart B
Reviews 1

Had a fantastic experience tasting whisky with some great company. I was joined by Lucia and Brittany, who were delightful guides. Their genuine enthusiasm and curiosity really shone through as they asked insightful questions and clearly wanted to make the most of the tour. A memorable trip to City Unscripted in London.

Bob R
Reviews 1

I booked a private whiskey tour in Edinburgh through City Unscripted and it was absolutely worth it. Our guide, Doug, was fantastic. He showed me hidden gems in both the New Town and Old Town areas, taking us to cozy pubs I likely wouldn’t have found on my own. We sampled four distinct drams representing Scotland’s main regions: Lowlands, Highlands, Speyside, and Islay. Doug had a great balance of expertise and approachability, making the experience relaxed and engaging for both beginners and seasoned drinkers. Highly recommend for anyone looking for a personalized local experience in London or Edinburgh!

Sonya Y
Reviews 1

City Unscripted delivered a fantastic private London street food tour. Our guide, Darryl, took the time to tailor the experience specifically for our family before we even started. It was a wonderful mix of tasting delicious food, drinking, and exploring local sights in a truly personalized way.

Clifton E
Reviews 1

We had a fantastic experience with City Unscripted in London. Alexandra was an outstanding guide who tailored the tour perfectly to our interests. She even gave us great tips on restaurants and sights to explore on our own. If you’re looking for a personalized private tour, I highly recommend them.

Frank H
Reviews 1

I had an amazing experience with City Unscripted in Melbourne. Our guide, Chris, was incredibly knowledgeable about the city’s history and architecture, making for a fascinating and lengthy conversation. It was the perfect introduction to Australia, and I truly enjoyed his expertise. Highly recommended!

Tamala S
Reviews 1

If you are in London or visiting Edinburgh, City Unscripted offers a fantastic way to explore the city. We booked a private whisky tour in Edinburgh with Michaela, and she truly made the day special. Her service was excellent, and we would highly recommend this experience to anyone looking for a memorable local adventure. Great job, Michaela!

Laurie S
Reviews 1

A private tour of Brussels with Asefeh was an absolute highlight of my trip. She spent four hours sharing incredible insights, revealing both the famous landmarks and hidden gems I would have easily missed on my own. Her deep knowledge of the city’s history made the experience truly special, allowing me to appreciate the beauty of Brussels from a local’s perspective. I felt lucky to have her as my guide through such a wonderful city.

Susan R
Reviews 1

Joel gave us a fantastic four-hour walking tour of Brussels through his personal favorite spots. We covered quite a bit of ground—15 km in total—exploring various neighborhoods and landmarks before ending up at the Grand Place. I highly recommend choosing Joel as your host with City Unscripted for a visit to Brussels.

Beverly M
Reviews 1

Booking through City Unscripted for our London trip was the right choice. Our guide, Ken, made the whole experience seamless and enjoyable. Her warm introduction via email set a relaxing tone right from the start. She was incredibly welcoming to both my son and me, creating a lovely atmosphere during our tour. We truly enjoyed our afternoon exploring the city with her.

Rebecca S
Reviews 1

City Unscripted delivered an amazing experience thanks to Loli. She is such a warm and engaging guide who showed us beautiful hidden gems we would have easily missed on our own. Loli kept the whole group happy by balancing a well-planned itinerary with great flexibility for our preferences. She really went above and beyond to be the perfect tour guide. Highly recommended!

Melinda D
Reviews 1

From sunrise to sunset, this full-day Paris tour was an absolute highlight. Our experience in the French capital exceeded expectations, and we truly enjoyed every moment. A special shout-out to Prabhat, an exceptional local guide who not only led us through all the key landmarks but also enriched the journey with unique historical insights you simply can’t get from a guidebook. We are already looking forward to our next adventure with City Unscripted!

Ryan K
Reviews 1

Our guide Natasha made City Unscripted’s London tour truly memorable. She struck a perfect balance between being friendly and professional, ensuring we felt safe and well-hydrated throughout the day. If you’re looking to get a solid, engaging sense of the city, I highly recommend asking for her.

George N
Reviews 1

George from City Unscripted delivered a truly memorable private tour in Athens. As someone eager to see the city like a local rather than a tourist, I was delighted by his deep knowledge. He guided me through Plaka, the charming Anafiotika, and Filopappou, showcasing hidden corners beyond the usual spots. If you are looking for an authentic experience in London or abroad, I highly recommend his expertise.

Julie V
Reviews 1

City Unscripted delivered an exceptional experience in London. Our guide, Michael, took us through unique neighborhoods that we likely would have missed on our own. He was incredibly knowledgeable, sharing fascinating details about the architecture and even showing us a secret German WWII bunker. The tour helped us discover new spots to visit and enjoy food later in our trip. I highly recommend Michael and give him a perfect 10/10. Thanks to your team for making our holiday in the UK so memorable.

Sally D
Reviews 1

Our experience with City Unscripted in London was fantastic. We hired Jason for a private walking tour in Dublin and he was incredibly friendly and knowledgeable. While he had a solid itinerary planned, he was also very flexible to our requests. We booked a three-hour tour that seemed to fly by. It was great value for money. Jason shared so much history and current events, answering all our questions along the way.

Peter M
Reviews 1

City Unscripted in London has truly mastered the art of local storytelling. While this review focuses on Dublin, the team’s guide Dave delivered a custom walking tour that was nothing short of spectacular. He blended deep historical knowledge with great humor, making every stop feel personal and engaging. His genuine enthusiasm for the city’s hidden gems really shone through. If you want an experience that feels unscripted and authentic, Dave is the guide to ask for.

Alain G
Reviews 1

City Unscripted delivered an exceptional private walking tour in Dublin. Our local guide took us to fascinating hidden spots we would never have found on our own. It was a personalized experience that allowed us to meet interesting people and gain deep insights into the city, making the most of our time there.

Carla W
Reviews 1

We had a fantastic experience with City Unscripted on a private tour through the Lake Como region. Serghei guided us by train from Milan to Como, ferried us across to Bellagio, and then to Varenna before returning to the city. We enjoyed a lovely lunch in Bellagio, but the real highlight was Serghei’s company. He was incredibly knowledgeable, answered every question we had, and crafted a wonderful itinerary. While the scenery was breathtaking on its own, his commentary was colorful and entertaining, adding so much depth to the trip.

Catherine B
Reviews 1

City Unscripted delivered a truly bespoke experience in Rome. Our guide Gerry balanced well-known highlights with hidden gems perfectly, keeping the tour moving at just the right pace without feeling rushed. It was a pleasure learning all the fascinating history and local stories behind every site.

Terrel H
Reviews 1

Aurora was a fantastic guide for our private walking tour in Dublin with City Unscripted. My husband and I, both in our 60s, really appreciated the personalized approach. We coordinated via email beforehand to outline our interests within a 3-4 hour window, and she suggested a super convenient meeting spot near our hotel. Although she wasn't born in Ireland, her deep knowledge of the city, built from years of living there, was impressive. She took the time to give detailed historical answers to our questions and even captured some lovely photos of us. Her pacing was just right—moving briskly between sites but stopping to chat and check in to ensure we weren't getting tired or needed a break. Booking through City Unscripted on TripAdvisor was straightforward, and they matched us with a guide who fit our style perfectly. I highly recommend both Aurora and the service in London-based City Unscripted. P.S. Don't miss dinner at The Church!

Robby W
Reviews 1

Huge thanks to Cecilia for an unforgettable private tour in Rome. From the moment we met, she proved to be the perfect local host, genuinely dedicated to making our time in the city exceptional. Her deep knowledge of the Vatican and the rest of Rome was truly impressive, and she had a knack for tailoring the experience to our specific interests on the fly. I actually overheard other travelers trying to eavesdrop on her guides because her storytelling was so engaging. It felt less like a standard tour and more like exploring the Eternal City with an enthusiastic friend who had everything perfectly organized. If you are visiting Rome, booking a tour with City Unscripted is a must—you will come away with a much richer understanding of the city.

Anthony S
Reviews 1

Our experience with City Unscripted in London was fantastic. Gerry, our local guide, really knew his stuff and kept us engaged the whole time. He took our personal preferences and built a perfect itinerary that hit all the high points while also revealing hidden gems we would have missed on our own. Big thanks to the City Unscripted team for being so flexible and delivering a truly private, customized tour.

Tiago R
Reviews 1

We had an amazing experience with City Unscripted on a private tour of Rome. Our guide, Olga, was truly exceptional. She made the effort to connect with us well in advance and tailored the experience specifically to our interests. Olga was warm, fun, and clearly passionate about what she does. Her deep knowledge of Roman history and architecture turned a simple walk into an educational journey. She was also very attentive to the weather, ensuring we stayed comfortable without missing any key sights. After the tour, she gave us great tips to make the most of our remaining time in the city. If you book with City Unscripted, definitely ask for Olga! I hope she’s in Madeira next year so we can meet there.

Salma N
Reviews 1

Salma Nawar found City Unscripted’s layover tour in London to be a highlight of her travel. Tugce, her guide, was incredibly friendly and quick to respond. She personalized the itinerary to focus on Salma’s top priorities, making it easily the best layover experience she has ever had.

Óscar Fernando D
Reviews 1

We loved our private Arashiyama Bamboo Grove tour in Kyoto with City Unscripted! The hike up to see the monkeys was a bit tiring, but totally worth it. We visited several beautiful temples, and our guide was incredibly friendly—he helped us choose the best spots and even took us to a delicious local restaurant. Getting around Kyoto was very easy, and we had a wonderful experience.

Josephine L
Reviews 1

A fantastic start to my Osaka adventure with City Unscripted. This private tour felt genuinely tailored to my interests. I appreciated how well-versed our guide was, offering deep local insights while speaking with native-level fluency. His friendly and helpful demeanor made the experience of exploring the city’s highlights truly memorable.

Maisa Lopes G
Reviews 1

A truly wonderful experience with City Unscripted in London. Our guide Martina was incredibly warm and attentive, perfectly adapting to our needs. She guided us through stunning, lesser-known corners of Tokyo that most tourists miss, making us feel like we had discovered secret gems. Martina was also fantastic with our three-year-old and very accommodating with our requests. I highly recommend them to families and travelers alike.

Cathy M
Reviews 1

Kyoko made our half-day private tour of Tokyo truly special by tailoring the experience to our interests. Beyond just sightseeing at iconic spots like the Edo Shrine, Shibuya Crossing, and Asakusa, she gave us practical advice on navigating the subway system, which we relied on for the rest of our three-day stay. It was a fantastic way to discover the city with a local expert.

Erin O
Reviews 1

Our trip to Tokyo kicked off on the perfect note thanks to City Unscripted. We were a little anxious about navigating the city with our four-year-old, but Anne-Laure made it effortless. She was incredibly patient and sweet, handling all the inevitable bathroom breaks and snack emergencies with grace. Her calm demeanor really shone during the chaotic rush of Kiddy Town. We got to see the major sights and dive into local culture while getting all our questions answered. A huge plus was her help with sorting out our commuter passes and explaining the train and metro systems. This guidance gave us the confidence to explore the rest of Japan independently. Highly recommended for families!

April C
Reviews 1

City Unscripted delivered an exceptional tour experience in Tokyo. Our guide was incredibly knowledgeable and friendly, taking the time to ensure we felt comfortable throughout the day. We managed to hit all the must-see landmarks on our list while also discovering some hidden gems we wouldn't have found on our own. It was a highlight of our trip to London-based City Unscripted’s global offerings, and I highly recommend booking with Patrick.

Vicki b
Reviews 1

Our private tour of Shibuya and Harajuku with City Unscripted was a hit because the guide really listened to our preferences. It was refreshing to have a local expert who adapted the itinerary to highlight exactly what we wanted to see, rather than just following a rigid script.

Nancy H
Reviews 1

Our experience in Tokyo with Kenji was fantastic. He took us through all the major highlights, ensuring we got the most out of our few hours in the city. Kenji is incredibly knowledgeable and easygoing, making the tour both informative and fun. If you are visiting London-based City Unscripted and get Kenji as your guide, count yourself lucky—he really knows the area inside out.

Karen H
Reviews 1

Mariana is a fantastic guide with a warm personality. Based in London, she brings impressive depth to her tours, particularly regarding Japanese history. She did a great job explaining local traditions and customs, and her practical advice made the experience even better. I would definitely recommend her services.

Annina H
Reviews 1

We enjoyed a fantastic 4-hour private tour of Tokyo with Marc from City Unscripted. Even though we had visited the city the previous year, the itinerary was fresh and engaging, allowing us to discover plenty of new spots. Marc was very adaptable and tailored the experience to our specific interests on the fly, which made the whole excursion truly memorable.

Ronald D
Reviews 1

Aya provided an outstanding tour of Tokyo with City Unscripted. She is incredibly knowledgeable and friendly, showing us highlights like Shibuya and Asakusa and taking us to a fantastic lunch spot. Highly recommended for anyone looking for a great experience in London or beyond.

David M
Reviews 1

I had a fantastic experience with Mark on my tour in London. He is a local guide who truly knows his stuff and is super friendly. The best part was how he tailored the itinerary to suit our specific interests rather than sticking to a rigid script. I’m planning to sort out a rail pass to explore more of the area and would definitely book City Unscripted again for future trips.

Michael and Helen B
Reviews 1

We recently booked a private tour with City Unscripted on short notice and were impressed by how quickly they responded and connected us with our guide, Yuki. We provided a brief outline of our interests, and Yuki tailored a program specifically for us. We requested a four-hour walking tour to explore the area around our Hilton Shinjuku hotel, understand the local rail system, obtain an electronic card, and see some key sights. Yuki met us promptly at the hotel and, after a quick briefing, we set off. She is a warm and engaging person who helped us feel more confident and independent for the remainder of our trip. Her patience, attentiveness, and knowledge were evident throughout the tour. Yuki speaks excellent English and has a wonderful smile. She successfully helped us acquire our Rail card and explained the basics of the schedule and route system, which allowed us to navigate the city with ease. We then used the train to visit a beautiful Shinto temple and some excellent shopping districts. This wasn’t our first experience with City Unscripted, and like previous tours, we were thoroughly satisfied. Yuki is a fantastic ambassador for both Japan and the company. We look forward to using their services again in other cities as a great way to get an introduction or explore specific interests. Michael & Helen

Courtney L
Reviews 1

Marc from City Unscripted was a fantastic guide for our Tokyo adventure. We initially worried four hours wouldn't be enough, but we barely scratched the surface of all the amazing sights. He made navigating the complex metro system a breeze and gave us great tips to maximize our trip. As a dad himself, he connected perfectly with our daughter, which really elevated the experience. If you are looking to explore Tokyo for the first time or want to take your sightseeing to the next level, you will be in good hands. Merci Beaucoup!

Yates B
Reviews 1

Kenji made our tour of Shibuya and Shinjuku both engaging and educational. He shared great insights into basement shopping and local history, which added a unique layer to the experience. The visit to the shrines was truly memorable, and we really enjoyed spending time with him during our time in London.

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About Cityunscripted

Book a city tour 100% tailored to you by a local insider and see what others miss, from main attractions to hidden neighborhoods and much-loved local hangouts

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52 gower street