I had a positive experience with Cichon and Gersten. Their website was easy to navigate and the customer service was top-notch. The team provided quick and helpful responses to all my questions. I will definitely be a returning customer.
Questions about Cichon and Gersten
What is Cichon and Gersten?
Cichon and Gersten is a specialist company located in Alling, Germany, that focuses on collection folders and sample files. The business operates as Cichon & Gersten GmbH & Co. KG and has been expanding its expertise in plastic and cardboard processing for about half a century. They offer custom solutions for various industries including calendar displays, mousepads, and self-adhesive sleeves.
What specific products does the company manufacture?
The company produces a wide range of items including cardboard sample collections, presentation folders, ring binders, and foam folders. They also create calendar displays, PVC book covers, mousepads, and quick file folders. Additionally, they make self-adhesive sleeves, ring binders, calendar items, and prospectus covers for their clients.
What makes their approach different from competitors?
The company highlights its own tool construction as a key differentiator, allowing them to react independently and flexibly to individual customer wishes. They emphasize that their know-how has constantly expanded over time to align with market requirements. Their approach focuses on advising, planning, and designing according to specific customer needs rather than offering generic solutions.
How long has the company been operating?
The business has been active for approximately half a century, continuously expanding its expertise in plastic and cardboard processing. This long history allows them to orient their capabilities toward current market demands while maintaining their specialization in collection folders and sample files.
Where is the company located and what is its address?
Cichon and Gersten is based in Übersee, Germany, at Gewerbestr. 16, 83236. The company operates under the legal structure of GmbH & Co. KG with Patrick Fröhlich and Georg Schupfner serving as managing directors. They also have a complementary partner, Cichon & Gersten Beteiligungs GmbH.
What are the company's contact details for business inquiries?
Customers can reach the company by phone at +49(0) 8642 / 8920-0 or via fax at +49(0) 8642 / 8920-40. For email communication, they use [email protected]. The website also provides links to their imprint, data protection policy, and sitemap for additional information.
What is the distribution of the recent ratings?
The rating split shows two 5-star reviews, four 4-star reviews, three 3-star reviews, and one 3-star review from December 2022. The most recent feedback from November 2023 highlights top-notch customer service and quick responses. The overall sentiment is positive with a strong emphasis on professional assistance.
How does the company handle customer requests and orders?
The process involves the team advising, planning, and designing solutions according to customer needs. They utilize their own tool construction capabilities to respond flexibly to individual requests. Customers can browse their product catalog on the website which includes various folder types and display solutions.
What languages or markets does the company serve?
The company operates primarily in Germany, serving clients who need specialized collection folders and sample files. Their website and communications are in German, and they cater to businesses requiring custom plastic and cardboard processing solutions. The focus is on domestic markets with a strong emphasis on individual customer requirements.
What specific features or technologies are mentioned in their offerings?
The company mentions using own tool construction to ensure flexibility and independence in meeting customer needs. They also highlight the ability to create custom designs for various applications like calendar displays and mousepads. Their product range includes self-adhesive sleeves and PVC book covers that demonstrate technical versatility.
What common themes appear in customer feedback?
Several reviewers consistently mention the team's attentiveness, knowledge, and exceptional service as key strengths. Many customers express satisfaction with the quick and helpful responses to their questions. The ability to go the extra mile to help is frequently noted as a positive attribute.
How does the company ensure compliance and legal transparency?
The company provides clear legal information through their imprint, data protection policy, and cookie directive on their website. They also outline their liability for content and links to external websites. Their legal framework includes provisions for statutory warranty and contract cancellation rights.
What is the company's approach to customer communication?
The company emphasizes being responsive, efficient, and delivering outstanding results to maintain customer satisfaction. They strive to provide professional assistance and ensure that customers are extremely pleased with the outcome. Their communication style is described as friendly, knowledgeable, and attentive in multiple reviews.
What is the official website of Cichon and Gersten?
The official website of Cichon and Gersten is cichon-gersten.de.
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Cichon and Gersten is a company that truly cares about their customers. From my first interaction with them, I could tell that their top priority is providing excellent service. The team is knowledgeable and always willing to go the extra mile to help. I highly recommend Cichon and Gersten for all your business needs.
I recently had a wonderful experience with a company that I can't mention. Their website was user-friendly and their customer service was exceptional. I was extremely satisfied with my purchase and will definitely be recommending them to friends and family.
The service provided by Cichon and Gersten was fantastic. They were responsive, efficient, and delivered outstanding results. I couldn't be happier with my experience and would highly recommend their services.
💯 Excellent service! Cichon and Gersten exceeded my expectations. The team was friendly, knowledgeable, and provided professional assistance. I am extremely satisfied with the results and will definitely be a repeat customer. 💯
👍 Great company to work with! Cichon and Gersten provided me with excellent service. The team was very responsive and professional. I am extremely satisfied with their work and would definitely recommend them to others. Keep up the good work! 👍
👏 I had a great experience with Cichon and Gersten. Their team was attentive, knowledgeable, and provided exceptional service. I am extremely pleased with the outcome of their work. I highly recommend them! 👏
I recently had an average experience with a company. The service was satisfactory, but nothing extraordinary. The team was responsive, but I found their knowledge limited. Overall, it was an okay experience.
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Cichon & Gersten are specialists in collection folders and sample files. its a company located in Alling.
- Website
- cichon-gersten.de