Don t mix up the colored fairy lights with the other fairy lights. For a mere $10+ Per bulb, the colored lights will make it appear as though Walt Disney vomited in your space. The bulbs are enormous and many of the lights had inconsistent coloring or didn t screw into the line properly. Terrible...
Shorted me 3 boxes of lights. The ones they did send had a short - brand new out of the box... See photos of the remnants of an electrical spark so big I put them back in the box and haven t touched them since. No response from customer service.
BEWARE OF THE BOGUS RETURN POLICY! We ordered 2 strings of lights online for our Christmas tree to add to the lights we had. They didn't have plugs! How do you connect them? We read in the Return policy that we had to pay for the Return Shipping Costs and a 10% restocking fee. We were unable to prin...
Tree arrived damaged with star wiring ripped apart. I contacted the Company the next Monday (11/30) through their chat service (because you can not get through on the phone). I requested a refund and was told by Kelli we would see the refund in 5-7 business days. Contacted Kel through chat again on...
Excellent quality products and trustworthy company. Website warranty policies CLEARLY laid out on their website. Buy with confidence.
Ordered 5 strings of lights. Received the wrong ones. They claim it was my fault I know it was theirs. Customer service was rude when they finally called me back. I was willing to pay the price difference, if there was one, if they would send the correct lights but they would not pay for the return....
We've purchased two trees from them. Bought because we figured the quality and longevity of the trees would be better than big box stores and wanted to support local. LED lights started going out in 2017 - 3 years after we bought the tree. Now, on year 6, whole branches of LED lights are out, single...
Wow. I wish that I could give a better review. Better not miss that 30 day mark on a return or exchange because this company is relentless. They must be having financial problems as their products are extremely expensive and returns are difficult or impossible. Add COVID into the mix and your ar...
Don't waste your money.
Don't suffer the aggravation.
We spent 300+ dollars on LED light strands. Several quit working within a week. After suffering thru bad customer service they were replaced. Didn't much matter because the replacements quit working also.
Fast forward to the next Christmas...W...
I usually don't take time to write reviews but seeing some of the negative comments thought I'd pass along my experience. Finally decided it was time to purchase good outdoor Christmas lights instead of replacing half of what I'd bought every year from big box/discount stores. I ordered "bits and pi...