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China Telecom Europe

3.9· 10 reviews
Average ratingAverage
3.9/ 5

Based on 10 reviews

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What reviewers say about China Telecom Europe

Based on 10 reviews on Trustburn · updated 87 days ago

Customers generally describe China Telecom Europe as offering fast and stable network connectivity with professional customer support that resolves issues efficiently, though some reviewers note occasional connectivity issues and slower support response times. Overall sentiment is mixed to positive, with most reviewers recommending the service.
What does China Telecom Europe do?

China Telecom Europe is a provider of international telecommunication and ICT services, serving European multinational enterprises, Chinese enterprises in Europe, carriers, telecom service providers, and Europe-based Chinese consumers. It operates as a wholly owned subsidiary of China Telecom Global, the international arm of China Telecom.

What are the most common complaints about China Telecom Europe?

The most common complaints relate to network speed and connectivity being below average or unreliable, along with customer support response times being slow and staff knowledge being limited. Several reviewers also described their experience as merely average or mediocre rather than problematic.

AI-generated from reviews on this page. Verify anything important with the company directly.

Donna Thiessen
Reviews 1

I have been a customer of China Telecom Europe for several years now, and I'm very happy with their services. The network speed is impressive, and I rarely experience any connectivity issues. The customer support team is helpful and always provides prompt assistance. Highly recommended!

Scott Day
Reviews 1

👎 China Telecom Europe's services have been mediocre at best. The network speed is average, and the connectivity can be unreliable at times. The customer support team is responsive, but their knowledge is limited. Overall, an average experience with room for improvement. 🤔

Andrew Lesac
Reviews 1

I have been using China Telecom Europe's services for my business communication needs, and I must say they have exceeded my expectations. The network speed is consistently fast, and the connectivity is reliable. The customer support team is professional and responsive. Overall, a great experience!

Rasheed Wazeralie
Reviews 1

I recently switched to China Telecom Europe for my telecom needs, and I have to say I'm disappointed. The network speed is below average, and I frequently experience connectivity issues. The customer support team is unhelpful and takes a long time to address concerns. Not recommended!

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About China Telecom Europe

China Telecom Europe is a provider of international telecommunication and ICT services. It serves European multinational enterprises, Chinese enterprises in Europe, carriers, telecom service providers and Europe-based Chinese consumers.

CTE is a wholly owned subsidiary of China Telecom Global (CTG), the international arm of China Telecom.