Questions about chemicalessentials
What is chemicalessentials?
Chemical Essentials (Pty) Ltd is a Melbourne-based company established in 2001 that supplies cleaning, disinfection, and biosecurity products to industries across Australia, New Zealand, and other Pacific nations. The business is the exclusive Australian importer of the F10SC Disinfectant range and offers equipment such as automatic chemical blending systems and fogging machines. It serves sectors including veterinary, medical, laboratory, pharmaceutical, and food and beverage processing.
What specific products and services does this business offer?
The company operates from Unit 13 / 21 Merrindale Drive, Croydon South VIC 3136, and primarily serves Australia while also targeting specific markets in New Zealand and other Pacific nations. Their product range includes F10SC Veterinary Disinfectant, which is noted for its efficacy against Avian Influenza at a 1:500 dilution with a 10-minute contact time. They also provide hand decontamination solutions and animal skin treatments alongside their core biosecurity equipment.
How can a new customer start ordering from this business?
To purchase F10 products, customers must first create an approved business account by clicking the 'Sign in' button and then selecting the 'Create Account' option on the website. Once approved, they can buy directly online, or alternatively, customers can find a list of brick-and-mortar suppliers under the 'Where to buy F10' tab or search for F10SC on various online websites. The business only sells directly to registered business customers and does not offer sales to the general public.
What are the delivery terms and shipping costs?
Orders are shipped from their Melbourne warehouse and typically arrive within 2 days for metro areas, though rural and remote locations may experience longer transit times. The company processes orders within one business day if stock is available, but freight costs vary based on the weight and volume of the product ordered. Shipping is only available to addresses within Australia, and customers are responsible for return shipping costs unless the item was faulty or incorrectly shipped.
What makes this business different from its competitors?
The company's philosophy emphasizes efficacy and safety alongside personal attention, focusing on finding the best products to solve specific customer problems. They claim that F10SC remains the market leader in veterinary and animal-related industries in 2025 despite copycat products emerging over the last 15 years. Their approach involves devising innovative solutions, such as controlling Aspergillus in poultry hatcheries by dosing humidification system water.
Is F10SC safe for animals and effective against specific viruses?
F10SC Veterinary Disinfectant is safe to use with animals present, and contact with wet F10 surfaces or fogging will not harm them. The product is effective against Canine parvovirus at a 1:125 dilution with a 30-minute contact time, or at a 1:100 dilution with a reduced 15-minute contact time. It is also approved for use on the Dept Agriculture's APVMA permit (PER89609.PDF) in the event of an Avian influenza outbreak.
What are the correct dilution rates for F10SC products?
When using the F10 Aerosol fogger, animals and humans should be out of the room because the propellant is a mix of butane and ethanol that is not safe to inhale. The company provides specific dilution instructions, such as using 2ml of F10SC in a litre of water for a 1:500 dilution, or 10ml in a litre for a 1:100 dilution. These guidelines ensure proper application for disinfection and biosecurity needs.
What are the opening hours and contact details?
The business operates Monday through Thursday from 9:00 am to 4:30 pm and Friday from 9:00 am to 4:00 pm. They can be reached via phone at +61 3 9761 6382 or fax at +61 3 8648 0635, with email inquiries sent to info@chemicalessentials.com.au. The managing director is Andrew Chalmers, and the office manager is Shane Findlay.
What recent changes or updates have been mentioned on the website?
The website explicitly states that F10SC is highly cost-effective and approved for Avian Bird Flu disinfection. It also mentions that the company has experienced substantial growth since opening in 2001 and now works with distribution partners in specific markets. The site notes that due to Covid-19, courier services are stretched, so delivery dates cannot be promised by a certain date.
What specific biosecurity equipment is available for purchase?
The business offers a range of biosecurity equipment including automatic chemical blending systems that prevent product wastage and control costs. They also provide fogging machines for air space disinfection, disinfection mats, and electronic hands-free soap dispensers. These tools are designed to support the hygiene and biosecurity needs of their diverse client base.
What additional resources and information are available on the website?
The company's FAQ section addresses common questions about dilutions, purchasing restrictions, and safety protocols for their products. They also provide links to their shipping and return policies and a sitemap for easy navigation. The site includes a newsletter subscription option to keep customers updated on the latest news and updates.
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Chemical Essentials (Pty) Ltd is a Melbourne-based company that supplies cleaning, disinfection, and biosecurity products, along with related equipment, to a range of industries across Australia, New Zealand, and other Pacific nations. Established in 2001, the company is the exclusive Australian importer of the F10SC Disinfectant range and its associated cleaning, hand hygiene, and animal skin care products. It also offers biosecurity equipment such as automatic chemical blending systems, fogging machines, disinfection mats, and electronic hands-free soap dispensers. The company serves sectors including veterinary, medical and laboratory, pharmaceutical, food and beverage processing, livestock and agriculture, zoos and wildlife, animal breeding and boarding, and reptile, bird, and exotic animal care. Chemical Essentials sells its F10 products to registered businesses rather than directly to the public.
- Website
- chemicalessentials.com.au
- Phone
- 6137616382
- Categories
- Food production, Chemicals, Wholesale