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Cheap Pool Products

2.7· 15 reviews
Average ratingPoor
2.7/ 5

Based on 15 reviews

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Ezekiel Rivera
Reviews 1

I recently purchased a pool cover from Cheap Pool Products and I must say, I am thoroughly impressed. The quality of the cover is excellent and it fit perfectly on my pool. The ordering process was also hassle-free and the delivery was prompt. I highly recommend Cheap Pool Products for all your pool needs!

thomas_starnes
Reviews 1

I bought a pool safety rope and anchors from Cheappoolproducts.com in Los Angeles in May 2015, and the experience was frustrating. They charged my card, but the items never arrived. Getting in touch was a nightmare; their phone line doesn’t accept calls, so I had to rely on email. It took them forever to respond, mostly because I hinted I had a bigger order waiting depending on this one. Eventually, they shipped the rope but claimed the anchors were out of stock and promised a refund to my credit card. Despite sending multiple follow-up emails—my last one was in August 2015—I never heard back about the money. It feels like they are just holding onto customers' cash, and I won’t be doing business with them again.

oldman-78845
Reviews 1

Cheap Pool Products in Los Angeles has really dropped the ball. I ordered a 4-way ball valve and was promised delivery in just 4 to 7 days, but it’s been three weeks and the part still hasn’t arrived. They charged my card, yet they are completely ignoring my emails. Three attempts to get a reply and silence. If you’re looking for good service, look elsewhere.

wdarcywood
Reviews 1

I’m still waiting for my refund from Cheap Pool Products in Los Angeles after they charged me before shipping. The item wasn’t what I expected, so I asked for my money back. I got an email confirming they’d send the funds to my card, but it never arrived. When I tried to follow up, no one answered the phone and I haven’t gotten a reply via email either. I wouldn’t recommend ordering from them.

notthe
Reviews 1

I gave Cheap Pool Products in Los Angeles a shot, but my experience was a total letdown. I ordered specific pool lights, and they told me those were out of stock. Instead of just letting me know, they sent a different, cheaper item but charged me the original price without asking. To make matters worse, I couldn’t reach them by phone, my replies to their emails bounced back as undeliverable, yet they still shipped the wrong product anyway. The phone calls just went unanswered. If you want to avoid being overcharged and dealing with poor communication, save your money and look elsewhere.

bonkers314
Reviews 1

I was skeptical about the low rates at Cheap Pool Products, but the reality exceeded my expectations. I received my pool filter in Los Angeles on Tuesday, and to my delight, there were no hidden shipping or handling fees. With the unusually warm weather this year, I’m getting a head start on opening my pool for the summer.

Vee1
Reviews 1

I bought a pressure gauge from Cheap Pool Products in Los Angeles, but the item I received wasn't the one I ordered. They claimed the correct model was out of stock and promised a full refund, but the money never showed up. After more than a month of back-and-forth emails and calls, they finally said another company had to process the refund, but that partner isn't helping. It feels like once you pay them, your money is gone if something goes wrong. I finally spoke to a representative who said my account was credited again, but I’m still waiting to see if the funds actually arrive this time.

cls1980
Reviews 1

Cheap Pool Products is playing games with their pricing in Los Angeles. I ordered a pool ladder that clearly advertised free shipping right under the item number. After waiting over a week for delivery, I was told I had to pay an extra $300 for shipping after all. Their excuse was that the item was heavy, ignoring their own clear ad. I even filed a complaint with the NJ BBB about the false advertising. To make matters worse, they raised the ladder's price by $350, yet the website still claims free shipping is available. It feels like the offer only exists when they feel like it.

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About Cheap Pool Products

Address
5454 Beethoven St