Based on 11 reviews
Chaar-1, LLC is a retail business founded in 2001 by Antoine ("Tony") ElChaar that specializes in pet supplies, cowboy boots, work boots, hiking boots, and dog grooming services. The company operates four physical locations in Pennsylvania, including an anchor store in Allentown and branches in Bethlehem, Easton, and Trexlertown, serving customers with a wide range of footwear and pet care products.
The business offers a Price Match Guarantee that allows customers to match the regular or sale price of identical items from local competitors within 20 miles or authorized online dealers who ship to the customer's location. To request a match, customers must show a competitor's advertisement or let the store review the website, and the process can be initiated by calling 610-437-9978 if the purchase was made online.
Chaar-1, LLC provides a Pet Food Satisfaction Guarantee that permits returns for store credit or a Chaar gift card within 30 days of purchase for eligible items. This guarantee covers open and unopened bags or containers of pet food and treats, as well as unopened individual cans, wet food, and wrapped servings of raw or gently cooked foods, provided the original packaging and barcode are intact.
The company accepts a variety of payment methods including cash, credit/debit cards, contactless/mobile payments, and gift cards across all its locations. However, checks, travelers' checks, and money orders are explicitly not accepted for payment at any of the four Pennsylvania stores.
Regular price items can be returned or exchanged up to 30 days from the date of purchase if they are in new condition with original tags and packaging. Sale items discounted up to 39% off may only be exchanged or returned for store credit within 15 days, while clearance items discounted over 39% are final sales.
Customers can book their next grooming appointment directly through the company's website, which features a prominent call-to-action for scheduling services. The business also offers online shopping for pet supplies, footwear, and apparel, allowing customers to browse products like bully sticks and freeze-dried dog food without visiting a physical store.
The Allentown anchor store is located at 1635 Airport Rd, while the Bethlehem branch operates from 3673 Route 378. The Easton location is situated at 291 Town Center Blvd, and the Trexlertown store can be found at 1091 Mill Creek Rd, each with specific operating hours that vary slightly by day of the week.
Some reviewers on Trustburn praise the knowledgeable and friendly staff who go above and beyond to ensure customer satisfaction. Customers frequently mention the exceptional quality of the products and the seamless shopping experience, with many noting they have been loyal customers for years.
Chaar-1, LLC serves customers in the Lehigh Valley region of Pennsylvania and beyond, with its four locations strategically placed to cover Allentown, Bethlehem, Easton, and Trexlertown. The company also ships products online to customers who are unable to visit a physical store.
The company sells a diverse inventory including Tuesday's Natural Dog Company bully sticks, Ruffwear harnesses, Carolina steel-toe work boots, and Mika & Sammy's smoked beef marrow bones. These specific brands and items are highlighted on their website as popular choices for pet owners and outdoor enthusiasts.
The business operates on a price match policy that excludes pet food prices, 3rd party sellers on Amazon, auction websites, wholesale clubs, and discount-only retailers like TJ Maxx. Additionally, clearance, going-out-of-business, and flash sales are not eligible for price matching under their stated rules.
The company's return policy requires that all items be in new condition with original tags and packaging, and no signs of wear or use. Returns can only be accepted at CHAAR stores that carry the like product, and layaways cannot be returned under the standard policy.
The business has been in operation since 2001, making it over 25 years old as of 2026. It has grown from a single warehouse to four locations throughout Pennsylvania's Lehigh Valley, maintaining a focus on expert advice and quality products.
Customers can reach Chaar-1, LLC by calling the main phone number 610-437-9978 or by sending an email to info@chaar.us. The company also provides directions and store hours on its website for each of its four Pennsylvania locations.
The official website of Chaar-1, LLC is chaar.us.
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๐I had a wonderful experience shopping at Chaar-1, LLC! The staff was friendly and helpful throughout my entire visit. I was able to find exactly what I needed and the quality of the products surpassed my expectations. I will definitely be a returning customer.๐
I recently purchased some new outdoor gear and had a great experience with this company. The product exceeded my expectations and the customer service was excellent. I would definitely buy from them again.
Chaar-1, LLC has been my go-to outdoor equipment company for years. Their products are always of the highest quality and their customer service is outstanding. I can't recommend them enough!
I recently purchased some outdoor equipment from Chaar-1, LLC and I couldn't be happier with my experience. The staff was friendly and helpful, and the product I received was exactly what I was looking for. I will definitely be recommending this company to others.
Chaar-1, LLC is a highly professional company with exceptional customer service. The staff is knowledgeable and always willing to assist with any inquiries. I have been a loyal customer for over five years and have never been disappointed with their products or services. From their wide range of inventory to their prompt shipping, Chaar-1, LLC always goes above and beyond. I highly recommend them to anyone in need of quality outdoor equipment.
I recently made a purchase from an outdoor equipment company and I am extremely happy with the product. The quality is exceptional and it arrived on time. The customer service I received was excellent. They were very helpful and answered all of my questions. I would definitely recommend this company.
I have been shopping at Chaar-1, LLC for years and have always been impressed with their products and customer service. The staff is knowledgeable and friendly, and they always go above and beyond to ensure customer satisfaction. I highly recommend this company.
I recently made a purchase from a certain outdoor equipment company. I am extremely satisfied with the product I received. The quality is top-notch and it arrived in a timely manner. The customer service provided was excellent as well. They were very helpful and answered all of my questions. I would definitely recommend this company to others.
The customer service at Chaar-1, LLC is exceptional. The staff is knowledgeable and always willing to assist. I recently made a purchase and the entire process was seamless. The product arrived quickly and was exactly as described. I highly recommend this company.
๐I absolutely love shopping at Chaar-1, LLC! Their products are fantastic and the customer service is top-notch. The team is always kind and helpful. Keep up the great work!๐
I had a great experience shopping at Chaar-1, LLC. The staff was friendly and attentive, and the product I purchased was of excellent quality. I will definitely be a repeat customer.
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