I recently bought a computer from Cdm Computers, and I am extremely satisfied with the product. The staff was helpful and provided excellent customer service. The prices were reasonable too. I highly recommend Cdm Computers!
Questions about Cdm Computers
What is Cdm Computers?
CDM Computers is a computer and technology retailer founded in 2004, operating under names like CDM Technologies, TechTailorMade, and Business & Gaming Technologies, Inc. The company serves both consumers and businesses by selling new and refurbished devices, computer hardware, software, and work-from-home kits. They also provide services such as device repair, network installations, onsite maintenance, data backup and recovery, and training through their sister company, Technology Tailor Made.
Where are the physical locations and how can customers reach the business?
The business operates in two specific locations: the Tri-County area of Cincinnati, Ohio, and the East side of Indianapolis, Indiana. Customers can reach them via the phone numbers 513-549-8308 or 317-788-7885. The company also promotes a year-round program called Camp BYOC (Build Your Own Computer) for youth aged 9 to 17, which teaches computer building, programming, and technology science.
What specific products and services are currently available for purchase?
According to the website, the company sells a wide range of computer and networking items, including products they carry in stock as well as those ordered as needed. Specific featured products include the Havit RGB Gaming Mouse, Havit Rainbow Backlit Wired Gaming Keyboard, Septekon 1080p HD Webcam, and a Transforming Robot Warrior RC Car. They also offer service membership plans and data recovery services through their Technology Tailor Made division.
What pricing strategies or specific deals are mentioned on the website?
The company offers a 'Price drop' feature where prices are advertised to decrease, and they provide free shipping in the U.S. through January 5, 2021 for certain items like the Septekon webcam. While exact pricing varies by product, the website lists specific examples such as the Havit mouse at $19.99 and the gaming keyboard at $27.99, emphasizing great value for less.
What common themes emerge from the customer reviews?
Multiple reviewers consistently praise the staff for being knowledgeable, friendly, and helpful in guiding customers through product options. Many customers also highlight the exceptional customer service and the quality of the products, such as gaming laptops and monitors, noting that the prices are competitive and reasonable compared to other options.
What specific purchasing experiences did reviewers describe?
Some customers mentioned ordering a new hard drive or a new keyboard online, which arrived quickly and in perfect condition. Others noted that the staff answered all their questions and helped them choose the right model for their specific needs, such as selecting a printer or a gaming laptop that exceeded expectations.
How does the business differentiate its product and service offerings?
The company explicitly states that they sell both new and refurbished devices, catering to customers looking for great value. They also offer a variety of services to meet different needs, ranging from simple repairs to more complex network installations and onsite computer maintenance.
How does the business handle inventory and product availability?
The website mentions that they can fulfill orders for products requested that are not currently in stock by ordering them as needed. This flexibility allows them to carry many popular brands and ensure customers can find specific hardware and software items even if they are not immediately available.
What is the background and history of the company's leadership?
The company has a history of extensive experience, having existed since 2004. The founder, Robin Walker, brings a background from Procter & Gamble and has established the organization as a 501(c)3 non-profit for the Camp BYOC program, demonstrating a commitment to technology education.
How can customers initiate contact for support or inquiries?
The website provides a contact form for customer service inquiries, allowing users to send messages regarding products, orders, or technical problems. Additionally, the footer and about pages list multiple physical addresses and phone numbers for direct communication.
Who is the target audience for Cdm Computers?
The business serves a broad market including individuals seeking gaming setups, professionals needing network installations, and families interested in youth technology education through Camp BYOC. They cater to both local customers in Cincinnati and Indianapolis as well as those shopping online.
What is the core mission and value proposition of the business?
The company emphasizes a focus on providing the ultimate computing experience by combining product sales with educational initiatives. They aim to give customers a positive experience in tech, ensuring that customer needs come first through their service model and educational camps.
How is Cdm Computers rated on Trustburn?
On Trustburn, Cdm Computers has a rating of 3.9 out of 5 based on 9 reviews.
AI-generated from reviews on this page. Verify anything important with the company directly.
I had a great shopping experience at a computer store I found online. The prices were competitive and the customer service was outstanding. The staff was friendly and helpful, guiding me through the available options. I am very happy with my purchase.
Cdm Computers is an amazing company. Their products are of great quality, and the prices are very competitive. I recently bought a gaming laptop from them, and it exceeded my expectations. The customer service was exceptional, and the staff was knowledgeable and friendly. Highly recommended!
👍 Cdm Computers is great! I ordered a new hard drive from their website, and it arrived quickly and in perfect condition. The staff was friendly and provided excellent customer service. The prices are competitive as well. Highly recommended! 😊
I recently made a purchase from an online computer store, and I was very impressed with their service. The product arrived promptly and was exactly as described. The staff was helpful and answered all my questions. I would definitely shop with them again.
😊 I've had a pleasant experience with Cdm Computers. I bought a new keyboard from them, and it works perfectly. The staff was helpful and provided excellent customer service. The prices are reasonable as well. I highly recommend them! 👍
👍 I absolutely love Cdm Computers! Their products are top-notch, and the staff is always friendly and ready to assist. I recently bought a new monitor from them, and it works flawlessly. The prices are reasonable too. Highly recommended! 😊
Cdm Computers is a reliable company. The service they provide is outstanding. I recently purchased a printer from them. The staff was knowledgeable and helped me choose the right model for my needs. I am very satisfied with my purchase. Thank you, Cdm Computers!
I recently purchased a laptop from Cdm Computers and I am extremely satisfied with my purchase. The customer service was excellent, the staff was knowledgeable and friendly. The laptop is of great quality and I got it at a reasonable price. I highly recommend Cdm Computers!
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- Website
- cdmcomputerstore.com
- Phone
- 3177887885
- Address
- 7340 E Washington St