Questions about Cathedral Hearing
What is Cathedral Hearing?
Cathedral Hearing is an independent, family-run audiology clinic located in a Grade II listed building at 6a Sandford Street in Lichfield city centre. It was established in June 2024 by Laura, an MSc Clinical Audiologist who previously worked in the NHS and private audiology services for nearly 14 years. The practice offers a full range of professional services including hearing tests, earwax removal, tinnitus consultations, and hearing aids with a focus on patient-centred care.
How can I book an appointment or get started with Cathedral Hearing?
The clinic operates seven days a week from 09:00 to 17:00 and serves the community of Lichfield and surrounding areas. To get started, patients can book an appointment directly online or by calling 01543 319641, as no GP referral is required for a hearing test or advanced hearing assessment. The practice emphasizes taking time to understand individual needs and helping patients feel at home during their visit.
What does a hearing test or assessment at Cathedral Hearing involve?
Hearing tests take approximately 60 minutes, while a more comprehensive Advanced Hearing Assessment lasts 90 minutes and includes a demonstration of suitable hearing aids if required. During these visits, the audiologist carries out diagnostic tests, examines the ear canal and eardrum, and discusses potential solutions to address hearing concerns. Patients are encouraged to bring someone with them if it makes them feel more comfortable sharing their experiences.
What services are available for tinnitus management?
The clinic offers a specific Tinnitus Consultation for those experiencing ringing, buzzing, or pulsing noises in their ears without an external source. This consultation starts with an Advanced Hearing Assessment costing £70, which includes diagnostic tests and an examination to determine general ear health and sound sensitivities. Based on the results, the audiologist can offer advice on managing symptoms or recommend hearing aids with specialised sound therapy features.
What additional services and reports does the clinic provide?
Earwax removal is provided using safe and efficient methods, including microsuction, to clear blockages that may cause temporary hearing loss. The clinic also provides reports of hearing test results, which can be useful for patients needing to show their GP or process noise-induced hearing loss claims. These reports help patients understand their hearing status and next steps for management.
Where is the clinic located and how does it differ from NHS services?
The practice is located in a beautiful Grade II listed building on Sandford Street in the heart of Lichfield city centre, making it easily accessible for local residents. The team prides itself on doing things differently by offering a wider range of hearing aids and personalised aftercare compared to standard NHS pathways. This independent approach allows patients to make informed decisions about their hearing health.
Who runs the clinic and what is its history?
Laura, the lead audiologist, completed an MSc in Audiological Science at the Institute of Sound and Vibration research in Southampton and trained in the NHS. She and her husband Richard support the We Love Lichfield Community Foundation by participating in fundraising events to help voluntary groups across the district. The clinic was founded in June 2024 after Laura spent 14 years working in various audiology settings.
What equipment and care philosophy does the clinic use?
The clinic has invested in high-quality equipment and technology to ensure the best possible outcomes for patients. By operating as an independent practice, Laura can dedicate more time to understanding and meeting each patient's unique hearing needs without the resource restrictions often found in larger settings. This focus on continuity of care aims to support patients throughout their entire hearing journey.
What do patients say about their experience at Cathedral Hearing?
Some reviewers praise the clinic for its modern, professional environment and the expertise of the audiologist. The practice is noted for offering comprehensive assessments and expert advice on hearing aids paired with unrivalled aftercare. Patients appreciate the ability to discuss their specific concerns in depth during the 90-minute advanced assessment.
What are the business's legal and social media details?
The clinic operates as a limited company registered as Cathedral Hearing Ltd, with all rights reserved as of 2026. It maintains active social media profiles on Facebook and Instagram to connect with the community. The business is committed to supporting local initiatives through its involvement with the We Love Lichfield Community Foundation.
How flexible is the booking system for patients?
The clinic offers a direct booking system that allows patients to schedule appointments without needing a referral from a GP. For those who cannot find a suitable time online, the team advises calling 01543 319641, as audiologists sometimes offer appointments outside standard hours, such as on Saturdays or weekday evenings. This flexibility helps accommodate patients' varying schedules.
What causes hearing loss and why is early testing important?
The clinic provides a clear explanation of the causes of hearing loss, ranging from loud noise exposure and age-related degeneration to infections and genetic conditions. They emphasize that hearing loss can occur at any age and that early intervention through a hearing test is vital for managing symptoms and preventing future loss. The practice encourages regular checks similar to dental and eye exams.
How can I contact Cathedral Hearing?
You can reach Cathedral Hearing by phone at 01543 319641.
What is the official website of Cathedral Hearing?
The official website of Cathedral Hearing is cathedralhearing.co.uk.
Does Cathedral Hearing have reviews on Trustburn?
Cathedral Hearing has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
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Throughout her 14-year career, Laura has worked in several different settings, including NHS and Private Audiology services. Although she enjoyed her previous roles, Laura found that her time and resources were often restricted. This motivated her to create a practice which dedicates more time to understanding and meeting her patients’ hearing needs. She has also invested in high quality equipment and technology to ensure that she achieves the best possible outcome for her patients.
- Website
- cathedralhearing.co.uk
- Phone
- 01543 319641
- Address
- 6a Sandford St, Lichfield WS13 6QA
- Business hours
- Mo,Tu,We,Th,Fr,Sa,Su 09:00-17:00
- Categories
- Hospital & health care, Medical practice