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It was a great experience with working with Charles in Charge !!! He just recently 2 weeks ago helped my brother with his brand new Chevy truck... My mom and also had the pleasure of meeting & talking with the owner Mr. Tom Castriota and work with Mr. AL in finance...
Clean spaces, great facilities. Ken was fantastic and got us into our new car with zero hassle. 11/10 would recommend.
Everyone was so helpful and friendly. Larry was awesome and listened to what my needs were. He went above and beyond. The whole team did!
I had found the vehicle I was looking for on the Chevy website and called Castriota Chevrolet to inquire about it. Terry Bedard was the first person I spoke with and was incredibly nice. He moved me through the approval process with ease and we ultimately decided to purchase the car. We drove 4 hours to get to Castriota Chevrolet and 4 hours home. Needless to say it was a very long day for us. The folks at Castriota Chevrolet were nothing short of AMAZING. Everyone greeted us the moment we walked in the door. The team was ready to accommodate us and we felt like the only ones there that day. The kindness of everyone we met made our experience one we won t soon forget.
We went just looking for a minivan and came out with a Traverse! Best car buying experience I have ever had. No pressure from anyone our helpful salesman Morgan let us tell him what we wanted and what we were looking for and he found us a great car! While doing all the paperwork our the kids were taken to the playroom by Tom himself and kept busy so we could do what we needed to. Thank you to everyone at Castriota for everything! We will be back for sure.
Took my car in because it was over heating and they charged me 800$ for changing a thermostat and hose but didn t even fix the problem then wanted to charge me another 1800 to see why it was still over heating. How in the world can you diagnose the wrong thing and charge people for making it worse. I will never take my car to them ever again. They just love ripping people off that is pathetic. How can you love with yourself.
When getting an oil change, the OWNER comes around to just hang out. Truly invested in the customers, after the sale. I WILL Always buy my automotive needs here. Whether it s buying a new car or just servicing my automobile. Jim & Cathy are Wonderful too.
Dont buy an extended warranty until you review it word for word. Its 3rd party.and the company spins everything in their favor.
Speaking in full honesty, Blanche Bosley did an awesome job with getting me a new car at a convenient price. I walked into the dealership with the intent of purchasing a used car. As soon as I ran into Blanche, she showed me the wonders of a Chevy Sonic LT despite the low price tag. Everyone at the dealership was helpful as far as getting me the best rebates. Being in the military, I definitely see myself doing some travel in this new vehicle and Blanche has my thanks for all of her help with getting it for me.
Took our SUV here to be repaired. Was charged way more then the estimate was. Very disappointing customer services. Will not be returning at all.
I just wanted to say thank you Castriota Chevrolet for the wonderful service and beautiful new truck. I also wanted to extend my thanks to Jayne for immediately tending to my request. I am a first time auto buyer with a specific budget to stay in and she found me a truck that fit both my needs as well my budget. I also want to mention that I had shopped many other dealerships in the Crystal River area. I felt that they did not care about my needs or my budget. The entire staff made my buying experience a very pleasant one. I will refer my friends and family to Castriota and Jayne in the future. Thank you so much Castriota for pleasing another one of your many customers. : )
The worst service I have ever experienced! They wouldn't honor a lifetime warranty item unless I paid 135.00 for diagnostic which I did not want and the labor on install. The warranty on genuine GM parts clearly states parts and labor free. The part was plug wires a five minute job which they stated would take 2 hours. If their service is this much of a ripoff I would stay out off the showroom.
We've been taking our 2001 Saturn 300L wagon and our 2005 Saturn VUE to Castriota Chevrolet service department since Saturn stopped production. Our usual service advisor is Cathy Davidson. (She was ours at Saturn of Port Richey, too!) The service bay is always clean and efficient. There are plenty of places to sit and relax while you wait--even WIFI; or their driver takes you home in a heartbeat. Their loaner vehicle program is excellent, too. The technicians are top notch--and very thorough. Once you start going there, you'll be getting service discount coupons in the mail and/or email often.
Cathy also gives you excellent tips on how to watch for problems and how to keep up with your maintenance. (I've been driving since 1964 and never knew that those "cheaper" stations may not have the best gasoline for your car.) Cathy suggests keeping the receipt after each fill-up just in case there's a problem later--even from name brand stations. She also says to choose a station that is busy--less chance for sediment build-up; and never pump when the truck is there refilling their pumps! (The sediment gets stirred up and into your car!)
Great experience buying a new car at Castriota Chevrolet this weekend. My salesperson, Debbie R., was really helpful. I sent her my paperwork ahead of time and she had a lot of the work done by the time I arrived to pick up my car on Saturday. I'd highly recommend anyone on the market for a new vehicle stop by Castriota. They have some great deals and a hard-working, professional staff.
I would highly recommend Castriota if you are looking for a well priced vehicle. They are no nonsense people who give you the facts as is. I worked with Blanche and Al and would recommend them both. Al was a very informative and down to earth gentleman who explains things very well, in a non-pushy kind of way.
Bought a car here and had terrible communication with staff. Called to see if we had a free oil change and they said no, after paying another company I found the card they gave me showing I got 2 free oil changes. I called back and left a message for the manager on a Monday and never heard back. I called back on Friday and they appologized for their mistake. I was told by the salesman he was going to figure out how to make it right and he'd call me back and I once again never got a call back.
Paid $100 and waited 4 hours to have my car detailed. The only clean part of the vehicle was the cargo mats. The dash, back cargo area, door handles, cup holders were not touched. The windows were completely streaked. The driver had to pull over to wipe them down just to drive home. There were large areas missed on the outside. I emailed immediately when I arrived home to offer pictures, however; I have not received a response more than a week later. I ve had a vehicle detailed at Castriota before. When I picked it up, it looked as if I had just purchased it off the lot. This experience was completely different and disappointing as my husband had it done as a surprise for my birthday. Imagine my surprise when he told me he paid $100 for a car that was still dirty!
If you enjoy being put on hold repeatedly while ppl avoid doing their job
I drove over 2 hrs to find an honest Chevrolet Dealership. Castriota Chevrolet could was all that and more. If you want customer service and to feel like part of their family I encourage you to give them a try. My wife and I bought a Silverado, our sales Consultant was Rick Pratto a knowledgeable an helpful person. Give them a call no matter how far away you are, you will thank me. I would like to thank everyone at Castriota Chevrolet. You guys are awesome!!!
What can I say. Charles in charge is in charge. I must say my wife and I never ever had the service that we experienced at Castriota Chevrolet. An honest and conscientious salesman who is pressure free. My two hour drive meant nothing once we were in our new vehicle. Many thanks to the professionalism, kindness and pressure free environment at Castriota and the entire team that we worked with. We look forward to many years of vehicles with Charles and Jeff. Thanks again everyone!
My check engine light came on the dashboard. I was able to get on my iPhone Chevy app and schedule appointment for the next day. They were able to diagnose that one of my diesel engine injectors was faulty. They got it completely checked out, serviced and repaired by the next day. Courtesy transportation drove me home. If it would ve been more than overnight, they offered me a courtesy car. Everything was under warranty thank goodness. Bill M. and Cathy D. in the service department were fantastic to work with. The facility, including the restrooms were spotless.
My wife and I shopped at different car dealers.Big mistake should of just went to castriota in the first place every employee was very friendly we called about a suburban that was advised and talked to a salesman joe on the phone witch he was very friendly and told me to call him when we were about 20 minutes away so he could put it out front .when we got there it was there he showed us the suburban and it was exactly like you said it was.we got a really good deal there and next time we buy a new vehicle you can count on us buying there again and not waste any time looking around the owners son Tom is Extremely helpful the whole buying time of buying a car from them was very pleasant . Thank you for a pleasant ease of buying a car
Gary Trial was outstanding took time to answer all of our questions.He helped us set up all of the OnStar and blue tooth devices associated with the new car.Gary walked us through the entire buying process. the staff at Castriota are very friendly and I would recommend them to anyone looking for a new Chevrolet.
I just purchased a 2016 cruze from Carol at Castriota - She was great and worked closely with me. she was like a mother to me she helped me and answered all my questions
I had a terrifying experience that turned out to be the most pleasant one in the end. My Lumina decided to do a death rattle and fall to pieces right before my eyes as I was on my way home from Tampa to Miami. I was forced to rent a car and it just so happened to be a Chevy Spark. I am not a picky girl so I immediately enjoyed driving the thing. I have never heard of it before then. Right away when I made it back to Miami I started to look up places to purchase a Chevy Spark. The best deal I found online for a new Spark was at Castriota Chevrolet and they just so happen to be the only place around selling a pink one. It was a match made in heaven. I submitted my information to have someone call me about the vehicle but I didn't realize they would get back to me within the hour which was very pleasant. Rob contacted me and gave me all the information I needed and informed me about how they could easily work around my schedule to come in and look at the thing. I knew right away I wanted to buy it since I was driving the model for about 2 days which I recommend anyone to do if you want to purchase a car. Rent it for a few days. Anyway, I came in with my boyfriend and we were immediately assisted by the wonderful Blanche who helped me through this grueling task. I didn't have amazing credit and I could tell she knew I knew nothing about cars and I didn't feel like I was taken advantage like I hear some other horror stories. She fought for me to be able to drive that car out that day and it all worked out. Rob and Blanche were my warriors who helped me through this stressful time and made everything very pleasant. Happy ending is that me and my pink car are safe and sound in Miami and I would recommend anyone driving the extra distance to go to Castriota Chervrolet. Plus they have fun drinks like Cheerwine.
Debby did great! I highly recommend her. Awesome service.
I was quickly greeted and my wait time was minimal.
Until yesterday, I thought I had no chance of ever owning a new car. Steve Connetti and the good people at Castriota Chevrolet proved me wrong. Their professionalism and diligence were exemplary! They turned my near hopeless credit situation into us driving away in our first brand new car with an unbelievably low interest rate! Not only that, but their bright cheerful personalities made the whole experience fun for my whole family.
On a personal note, if you are considering buying a used car or a new car and you don't think you have a chance. Give these guys a try, from what I saw yesterday they will work every angle possible to get you the car and the payment that you want. They made our dream of owning a new car come true, they might be able to do it for you too!
My personal thanks go to Steve Connetti and Dale (sorry I didn't catch your last name) of Castriota Chevrolet in Hudson, FL. You have changed my mind about what it means to buy a car forever!
Very nice experience with Elissa at the dealship. She was a professional and helped us get our new car
I bought several different vehicles from them everyone is very nice and polite we have been long time friends with Jim G. Thanks to them they keep my vehicles in top running condition.
Most helpful, friendly dealership. No hard sell. I needed low payments, and great price. I am not the best car buyer, but their patience with me was over & above. Love this dealership.
Michael was my go to person. He was veey friendly and professional.
We recently made our 3rd purchase from Castriota Chevrolet. The wife wanted a green Equinox and what the wife wants, the wife gets. We are now the proud owners of a Green 2018 Chevy Equinox.
Steve Betz, Alex Castriota and Al in financing, all went out of there way to get us a great deal and we have come to expect nothing less. The whole process from start to finish was pain free and we look forward to our next purchase from Tom Castriota and his amazing staff.
Yesterday was my day to go to Castriota Chevrolet seems like I had a little tire problem and it had leaked down to 26 lb a ver it supposed to have 35 lb per square inch anyhow they fix my problem which was the nail that evidently I'd picked up here at home and they didn't charge me anything for it plus they put the truck up on the lift it's a 1918 let me see excuse me 2018 Colorado 2.8 diesel Z 2 Sirius it has a hardened body for going into the woods or mud slinging or whatever you want to do I'm 74 years old why did I buy that because I fell in love with the looks of it not the ride now the ride is making me tougher and I don't cry every time I hit a bump anymore I got used to the bumps thanks to my friends at Castriota Chevrolet Don de Paul my salesman especially was so helpful and so skillful and knowing every little secret however he did not realize I have what you call the Groundhog Day syndrome you need to remind me every day what I was supposed to do that day that goes with how to crank a truck only kidding John de Paul is a great help Tom Castriota is a wonderful man a colonel in the United States Marine Corps, retired I'm proud to take my business to Castriota Chevrolet not just because he is but because he is a genuine service provider.. I went in with the Sorel Tivoli small problem a nail them one of my tires I picked up some where I bought the this truck almost 8 months ago they protect me and they rotate my tires they find the problem they fix the problem and then they tell me that it's ready and I said hey there is there any possibility that you would allow me to look at the underneath side of my truck for I bought the hardened body 2.8 leader diesel Turbo Duramax and I wanted to see what kind of undercarriage how much protection I got against ground or rocks or branches or bushes if I have to take off through the woods I don't hunt but I do like to go where other people don't go not to infringe on anybody else's property or rights I like the wilderness well this truck will give me that advantage and I got a good deal from Don DePaul he is an excellent service and salesman for he knew all the answers to all my questions how about a Florida resident since 1964 I've lived in Spring Hill area since 1972 was it before it was a bird sanctuary I know that you won't get any better service have any other dealership then you can get from Tom Castriota and the team he has Highway 19 just North of Highway 52 Tom Castriota Castriota Chevrolet thank you your friend Ed...
I was in yesterday. The sales man Ken was right there to greet us with a smile. From our first hello to saying goodbye it was like we were friends. This dealership got me into a car that I fell in love with and I couldn t have been happier! Every step of the way was a pleasure and I left so confident in a used car. Between Ken, Ryan and the rest of the staff I couldn t have been more pleased with my experience! You guys got a customer for life
Castriota chevrolet has earned my loyalty,my sales rep was Deborah Razzano,she made the process of car buying easy and comfortable,she was very informed and stayed with me until the process was completed.thank you to Al,Rich David and Robert for the wonderful experience Today.You will be seeing me soon.
I have great respect for this dealership! They advertised the car I was looking for and sold it for the price posted. No tricks, no deception, add-ons, fees -nothing! Happy customers!
I stopped in to Castriota to look at used Silverados. I had been searching for awhile, spent hours at multiple different dealerships, but was unable to find anything. I was lucky enough to meet Ben at Castriota. With his recommendations and guidance, I ended up purchasing a brand new 2019 Silverado meeting all of my *very specific* requirements. I would never have even considered purchasing a NEW vehicle, if it wasn t for Ben. He was so genuine to work with, and was so kind helping me make this big purchase. He helped me find the benefits in purchasing a new vehicle versus trying to find a used vehicle. He was very patient with us and I couldn t be happier with the purchase. I felt like other salesman and dealerships attempted to take advantage of us and refused to be straightforward with numbers, but Ben was so straightforward with us. If it wasn t for Ben, Castriota would never have gotten our business as they didn t have anything used that met my requirements, and I never would have considered a new vehicle. Every member of the team was so kind and made the car buying experience enjoyable. I am so happy with my new truck!!
Car to dealer for driver door lock not working ALL the time went to pick truck at the end of the day and was told there was nothing wrong with my door lock ( sounds like I'm a liar and take my truck and leave )wow I like to waste my day to make up that I need a new door lock and now it is working less & less and now I have to go to another dealer and hope they do it and use up another DAY of my life.
I bought a car from Castriota Chevrolet and had the best customer service from all the staff. Excellent
This place should get new sale people they incompetent to fight for customers with banks went I went this guy trying to get with a 2013 Subaru with 130k for $18 K he said that was my only choice I said u guys have over 300 cars here he said we'll ur credit it's bad I said yes mine but my wife she's on the 735 he even u take that one or sorry we can help you so I went to Golden Oldies on at. 52 Hudson and got approve for 2017 minivan with 25k for $16 K with finance and all see learn that the way u help customers.
Nice and friendly staff.excellent customer service.
Bought a new Silverado today, Ken Enox was our salesman he did an awesome job had us in and out quickly was a great experience if you're looking for a new vehicle talk to Ken Enox
UPDATE- So after a year of enjoying my 2010 Malibu, my awesome ride from Castriota, I was rear ended in a car accident and my car was totaled. I was devastated to say the least. A week after my accident I went back to Castriota and I was NOT disappointed. I am now the new owner of a 2014 Malibu with 3 miles, no money down (or a trade), and an even lower interest rate!!!! This is my first brand new car and my third car from Castriota. CASTRIOTA DID IT AGAIN!!! I spent the day there and Pete and Debbie proposed different cars and deals until they saw me smile! They never gave up and worked with me to leave their lot same day with a new car. They value my business and appreciate that I will commute from Saint Petersburg to Hudson because I know they ll give me the best deal. I thanked Pete for going above and beyond, and his response was, don t thank me, you re like family . Debbie, never once forced a car on me that I didn t like, instead she waited until I saw the car I wanted and then she went for the deal. Tom, the owner, even sat and conversed with myself and my 13 year old son during our wait. He genuinely gave his attention and asked how we were doing after the car accident. Dale made the final paperwork easy as pie. He said 10 minutes and it was 10 minutes. My best friend will be headed their way this week, no doubt you ll be reading a wonderful google review from my bestie as well!
June 2013: A-W-E-S-O-M-E and Castriota Cheverlote should be used interchangebally. Not only were they able to get me into a certified pre-owned 2010 Malibu LT with 15k, they kept my payments in the range I asked, got me a 4% lower interest than my own credit union, and gave me triple the amount for my trade as propsed by another dealer!!! To really top it off.....NO MONEY DOWN!!!! I came in on 6/1/2013, and Debbie, Pete, and Al stayed until the deal was done. Way after business hours. Debbie was gracious enough to order food for myself and my son. This is my second car with Catriota, so I knew they were good, but this time,they went even further to get just what I wanted. I said I wouldn;t name drop, but I can't resist. (Please forgive me), but I visisted Maher Chevrolet in St. Petersburg 5/31 and 6/1/2013, and they could take more than a lesson or two from Castriota! They insisted I would never get a better deal than what they offered. They called me the nex day after my purchase with Castriota. When I told the sales rep that I had a car and I told him the terms of the deal, he had no rebuttle. What car salesman do you know that does not have a rebuttle???? "Nough said! Well worth the time spent and drive from St.Petersburg to Hudson. DEFINITE REPEAT CUSTOMER!!
P.S.
Did I mention they stayed even longer to get my mother a 2014 LTZ Impala right off the showroom floor! . I love those guys!
Deborah Razzano is awesome, courteous, friendly, and treats you like family!!!!
She makes the whole process of buying a car easy, smooth, and painless.
Deborah is absolutely wonderful and much appreciated!!!!
Our family loves her!!!!!
MY HUSBAND AND I RECENTLY PURCHASED A 2015 CHEVY TAHOE FROM STEVE AT CASTRIOTA CHEVROLET!!! I CAN HONESTLY SAY IT WAS THE BEST BUYING EXPERIENCE I HAVE EVER RECEIVED, THE ENTIRE STAFF WAS SO FRIENDLY, WENT ABOVE AND BEYOND YOUR AVERAGE SALES REPRESENTATIVE TO MEET OUR EXPECTATIONS, FOUND THE CAR WE WANTED AT THE INCREDIBLE DEAL WE GOT. I HAVE ALREADY BEEN REFERRING OUR FRIENDS TO PURCHASE THEIR NEXT VEHICLE FROM STEVE AND THE STAFF AT CASTRIOTA. WE COULD NOT BE HAPPIER TO GIVE THEM OUR BUSINESS.
THANKS FOR THE HOOK UP!!!
-THE LANDRIANS
Had appointment. Everything on time. Short wait and all service completed correctly.
We just this week purchased an Equinox from Castriota Chevrolet with the help of Blanche Bosley. The vehicle is *fantastic*, exceeding our expectations by far! Besides that tho' - the buying experience was totally enjoyable. This is the 5th vehicle we have bought from Castriota Chevrolet, but the first time we did it on line! Totally smooth. Then we were rapidly contacted by Blanche in Internet Sales - very competent - who had us on site at our convenience. Worthy of note - Blanche got to know our needs and wants in the vehicle (I am disabled) and was able to take us to another Equinox that was even better then the one we'd seen on line. She then led us through the process, taught us the options/dashboard etc and did not leave our side until the entire process was completed. Then just when we got home, she called us to ensure we were good. I already consider Castriota Chevrolet the place to go, would recommend people try the internet sales, love our new vehicle, and would heartily recommend they contact Blanche (& tell her we sent them). It was all that good.
/s/Frank Brierton
I want to thank Blanche and AL and Castriota chevrolet for all they have done to get us a truck that we wanted and not something we didnt like or want. The many other dealer we went to wanted to sell us something we didnt want. Thank you again Danel Bahm
Traded in my 2011 for a 2019 and was given a good deal.
Took a vehicle in for warranty work..for an air bag problem. They told me something had eaten on a wire..it just so happen the wire was eaten where the plug to get the wire off was. Without any other chew marks on wire. I think the tech skinned the wire.off when removing and trying to charge me for it..you hear of stories like this but not at a new car dealer..I won't take my card here again.
Ordered part for my truck. It came in when they said it would.
Everyone was a huge help and very nice!!! Definitely recommend coming here for all your vehicle needs
Thanks to Charles and Al. Everything went very smoothly. My wife got a beautiful Chevrolet Equinox. We will definitely recommend Castriota Chevrolet to everyone. Thanks
Everything is always great. I've been a costumer for many years.
Charles in charge is the man!! He s helped me with my first and second brand new vehicles i would truly recommend him to anyone who stops by Castriota Chevrolet. Happy & Blessed Customers...
Thank you again Charles, Terry & Tom for all you did...
Trevor & Mom
I post to warn people of their repair and maintenance pricing. I called for a quote to change spark plugs and transmission fluid. $540 for transmission fluid and $250 for spark plugs. That is unbelievable and down right theft. Mind you this is for a 4 cylinder car, oem plugs are $6 each and can literally see all 4 when you open the hood. Transmission fluid can be pumped out super easy then simply refilled, not much more work than a typical oil change. Don't let this place scam you out of your hard earned money. Find a reputable hometown mechanic, such as Suncoast Automotive that can work for much less with the same results.
Everyone was simply Amazing! Ryan Bell did a great job and was super patient with me and all my questions. I met the Finance guy face to face and he was amazing too. It was an atmosphere of caring about people more than being pushy. I've always been a Chevy Girl and want to say Thank you to Everyone at Castriota Chevrolet!
I was charged 130 bucks for them to tell me it would be over 300 bucks to replace a 20 part. Will not be returning there anymore.
I took my Cruze in for the 30K service. Cathy was extremely phenomenal. Very professional and friendly. The loaner I received was awesome. Thanks for a wonderful experience.
They are great here. Dory always helps me and is always honest and extremely helpful. From a new engine in my GTO to dealing with a "Reduced engine power" on my Corvette.
My biggest compliment to the team here is that they value your time. They work diligently to get things taken care of as quickly as possible. Buying a vehicle takes time, but it helps when everyone is working as an organized unit. There was very little down time for me. As I was waiting to have paperwork processed, the salesman (Larry) was showing me around the new vehicle. I told them what I wanted to spend and what I wanted my payments to be and they didn t push for vehicles out of my price range. They helped me get every rebate that was available to me and double checked to make sure I was getting the best deal they could get me. Understand, they are a business and have to make money too. I m very satisfied with my experience at Castriota Chevy. The owner came and introduced himself, we saw our finance guy face to face, and everyone was very helpful and friendly. The whole place applauded and congratulated us when the deal was complete. It was a really good feeling to have a vehicle purchase experience go so smoothly. I ve had bad experiences at other dealers in the past, and I had none of those issues with this dealership.
Castriota Chevrolet and Charles are amazing people. They helped us get into a brand new car for less than what we were paying on a vehicle we got from a used car lot. I highly recommend if your in the market come here and ask for Charles in Charge!
i always have great service from cathy. she does great work
Carol cahill was just wonderful. She made the car buying experience hassle free. She was very attentive and made sure that myself and my son and fiance were comfortable while we waited. Not only did Carol make the paperwork portion of the process less stressful so did the rest of the team that was involved Debra,Al,and Tony. They even stayed after hours to get me in the car that day. I've been a long time Castriota Chevrolet customer and by far the best experience to date. I will forever be grateful for Carol and the rest of the team at castriota for working so diligently to get me into my new car. Thank you.
Just bought a Colorado truck and love it! Dave our salesman was so awesome and Al our finance guys was also great! Thank you to Tom & Annita for making our buying experience the best!!
Donpaul is a great sale person. One of the better in my time. This is the fifth new car that I bought to date.
I would like to send a big thanks out to Blanche. She went out of her way to make sure our purchase was as stress free as possible. Blanch got it all done in 1 day. I am very happy with our new chevy equinox Lt. Great job Castriota crew.
Been a loyal customer for many years.....my salesman, Larry Gary, was professional, polite, and informative. Saw the car I wanted, negotiated price and made a deal. It was extremely nice to have Tom Castriota sit and talk to me and I felt valued as a customer. The salesman even made a special trip to my home so that my husband (who is very ill) could sign necessary documents without be inconvenienced to come to the dealership. Thank you Castriota & Staff!!!
Excellent experience for me in the purchase of my new truck. The sales rep was knowledgeable and helpful.
Very pleased with the sales experience. Professional staff. Thank you.
Very helpful worked very hard to get the price I needed great service really listened to what I wanted I would come back to them for any services thanks Charles
WE were looking to buy a new Chevrolet Silverado Elissa in sales treated us with respect and was with us all day to make sure we were buying what we wanted and worked with us to get the price we needed. Thank you Castriota for your honest employees and the great deal on our new Silverado. Raymond & Jean Evans
Ken helped us get into our new Chevy Equinox today. Super informative and down to earth. Made the process quick and easy. Highly recommend coming to see him.
Mike E. helped us get the car we wanted! Go se Mike!
We had a very good experience here, Deborah and the rest of the staff were friendly,courteous and knowledgeable about their products and very helpful with answering our questions and getting us financed for our new chevy colorado! Thank You all.
This was our first time purchasing an automobile at Castriota, and it was a pleasant experience. My husband first contacted the internet department, and was working with David who was extremely helpful with narrowing down the right selection of automobiles. When we came in David directed us to Blanche who was the friendliest and most helpful person you can meet. In addition to answering all the questions about the automobile/warranties/etc, Blanche never made us feel pressured. This was overall the best car purchasing experience I ever had.
Excellent experience. Well worth the drive up from Tampa.
Just came in to trade in our truck for a Jeep and the whole staff was a delight to work with, especially Charles. Al made the finance side super easy to understand and get through. Great place to trade/buy a new or used vehicle. Ask for Charles!
-Shonda Boutin
The best experience at a dealership I've ever had. We knew what we wanted, we new the price and we knew our options. Steve took great care of us and never once did we feel pressured or uncomfortable. We even told him that we were going to look at our options at another dealership and again, no pressure only positive comments. After looking at other dealerships we came back and realized the best choice for us was Castriota. Because of Steve's amazing personality, hard work working with us and his non pressured tactics we bought our 2015 Trax from Castriota and we are thrilled we did. Steve did great by us and him introducing us to Mr. Castriota who I felt was such a genuinely nice person made us feel so much more comfortable. A very honest, friendly, no pressure company. We brought our sister and brother in law and because of the amazing experience we received they are hoping to get the same great deal on the same car. Steve, thank you for all your help hope to see you soon.
My name is Kecia and this is my second car from Castriota Chevy in New Port Richey. Both times Al and Blanche were wonderfully pleasant and very helpful. I would definitely recommend a visit to this dealership. Thanks for my new 2015 Chevy Equinox. I LOVE IT!!!!
The entire team at Castriota is above exceptional. They were very patient with me, especially Blanche, as I took my time in purchasing my 2014 Malibu. I don't think I was the easiest buyer to deal with as it took over a week for me to finally buy and I'm sure her patience wore pretty thin at times. I felt a little bad because I had initially met Gary on Sunday and our work schedules conflicted, which left Blanche having to put up with my indecisiveness most of the time. I honestly believe the entire team is great, I was never pressured to buy, the manager was very welcoming, knew me whenever I walked in and made sure to ask how I was doing, Pete is amazing with numbers and worked to get me even better deals, the financial team went through great lengths to work with me and made sure I was entirely satisfied before buying, and I did get to meet up with Gary again, who didn't hold a grudge and even gave me a key chain. He also did a fantastic job of filling up the tank before I drove away. This is the second car I've purchased from Castriota and their service will always keep me coming back.
Larry is the best! He s so kind and patient. He ll get you in a car you want with the price you want! I love my new car.
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