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Casa Loma

4.5· 6,758 reviews
Average ratingExcellent
4.5/ 5

Based on 6,758 reviews

565%
423%
39%
21%
12%
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What reviewers say about Casa Loma

Generated with AI from 6,758 reviews on Trustburn · updated 37 days ago

Across the cross-section of reviews, customers generally describe Casa Loma as a beautiful and impressive castle worth visiting, with many giving it five or four stars. Common caveats in the positive reviews are that on-site food and the basement cafe feel overpriced and average, and that some visitors feel the rooms and interior experience are more limited than expected.
What does Casa Loma do?

Casa Loma is a historic castle and visitor attraction located at 1 Austin Terrace in Toronto, open daily from 9:30 a.m. to 5:00 p.m. Based on the description and reviews, it functions as a tourist site, event venue, and dining location, though the on-file data does not give a fuller operational description beyond that.

What are the most common complaints about Casa Loma?

Based on the lowest-rated reviews on file, critical reviewers most often complain that the castle feels underwhelming or smaller than expected and not worth the price, that it is poorly maintained (for example, drafty windows and worn hardwood), and that specific experiences like the Legends of Horror event are overcrowded and poorly organized with inadequate security. These are the points raised by the critical reviewers, not the overall picture of the business.

AI-generated from reviews on this page. Verify anything important with the company directly.

Devon Close
Reviews 1

I've been a few times to see the castle and two years in a row for the Halloween event. I found that the previous year was a bit better because it was more scary. This year was more family oriented. It was still a good date night and they switched it up from the previous year which was nice.

Bonnie Hui
Reviews 1

A castle in the middle of a new world city. It is a good example of the many architectural elements used for the wealthy at the turn of and beginning of the 20th century in one building. It also serves as a small museum for one of the prominent members of Toronto at the time - Pellatt was an entrepreneur, investor and builder who took on too much and made too few friends. Against his history is the backdrop of a developing city and sense of nation.

Paul Xavier
Reviews 1

This castle is okay...its more comparable to a really old moderate size home. For its age I had expected it to be more Grand. Definitely not worth Henry losing his fortune over. My fiance went to Scotland and she said this home is derivative of the queens palace. For Toronto this is okay as a venue but the rooms can be but drafty when it gets windy. They need to upgrade the windows to be more energy efficient and they need restain the hardwood. It seems a bit new money for my taste.

Celeste Ferguson
Reviews 1

Attended a wedding last August 2016 and it was held in the Conservatory. No proper soundsystem so guests could hardly hear the wedding ceremony proceedings. Venue itself is beautiful. Went here at another time to tour the place. Kids loved the swimming pool-turned theatre which showed the Casa Loma history. Able to climb up one of the towers. Quite eerie but was quite fun. Downstairs restaurant was decent.

Aaron .Sliski
Reviews 1

Very very cool museum but I was sad to see that whoever organized the place didn't know what they were doing. I wanted to learn more about the man and how it was built not random ww1 Canadian stuff. They have morphed this great home into a museum not about the great castle that it is! I very much enjoyed looking at all the details, also be warned it can be very hot....... They need to install ac units with the double hoses not single.

Ioanna M.
Reviews 1

The castle is beautiful but way overpriced. Can t bring any drinks/food with you so that you ll go to their cafe and spend extraordinary amount for drinks. I went to get an orange juice and the girl told me that for the freshly squeezed I ll have to finish it inside the store and can t get it with me which is ridiculous. Also not all rooms are air conditioned. I went to some rooms and they were nice and cool while some others were extremely hot. Using the elevator is another hassle over there as it can only be used by the staff which makes it inconvenient for the people as those who have strollers/wheelchairs have to wait for someone to assist them. They charge a lot and they should make things easier for the people. The best deal is to get the pass which is cheaper and you can visit other places too.

Jonathan Zhou
Reviews 1

Wasn't planning on coming here originally, but the CityPass has this as part of it so we decided to check it out. It's a beautiful structure and the interior is very well preserved. Parking does cost money, but we were able to find a spot. You can grab an audio guide once you go inside and it definitely makes the experience more interesting with the knowledge you can pick up. There is a small military museum on the top for that's interesting, but that's not really the main focus of this location. Lots of people so it was fairly crowded, but it wasn't an issue and once you left the main entrance area, the people thin out. I personally think admission is a little high for a standalone visit but CityPass makes it definitely better value.

Jeferson Sasso
Reviews 1

There are some places you can leave for an upcoming opportunity, which is definitely not the case at Casa Loma. It was hours inside the castle, countless rooms to meet, very cool secret passages, corridors that not only look like a movie scene, but which they are. You will surely recognize some famous movies that were recorded there, such as X-Men for example. A place full of history that can not be missed. It has a device that you can use to listen to the story or curious facts of the whole house in several languages, including Portuguese.

Justine Soucy
Reviews 1

Visited in 2017

First thought was that the castle is beautiful! Amazing craftsmanship.
I started the visit from the top to make my way to the bottom.

A few things to mention:
-If there are lots of people it will get hot and crowded in the rooms, there are fans and some mild air conditioning but it''s very minimal.
-The highest tower is closed at the moment, the second highest tower is accessible by the third floor but there is a lineup, wait till almost closing time.
-There is minimal seating so if you have kids make sure they can walk.

Sadly, we got there around 3:45pm and since they close at 5pm we had to skip the gardens and most of the panels explaining the history of the castle.

Apart from that I really enjoyed the library room (it looked straight out of a Disney Movie) and the view from the tower.

The underground tunnels were also very creepy and goosebump inducing. I recommend those a lot. Especially because they lead to the stables and garage areas (sadly no horses but they do have old timey cars)

If you make it to the gift shop you will find some truly bizarre items. What does a mini lava lamp have to do with a castle?? Nothing, but I bought it anyway!

If you buy the City pass, check it out for fun. But otherwise I think you can pass on this if you aren't a big history buff.

Phill Duffy
Reviews 1

beautiful castle, casa loma is a place that impresses thats for sure, GREAT experience with friends and family, they have a restaurant in the basement and during the fall they run a scary theme called screamers which i found a great change from wonderlands open theme option. Tourist should check this place out for sure

Bob Wong
Reviews 1

Casa Romano
On the hillside of Austin Terrace, north of downtown Toronto, Canada, stands an elegant and magnificent castle, Casa Romana, which was once the richest man in Canada in the early 20th century, Henry Mill Burr. Private house of Sir Henry Mill Pellatt. It is now a famous Canadian architectural and tourist attraction.

blue sky
Reviews 1

Unlike other tourist destinations, it is far too far alone. You can rent a machine that translates everything from basement to roof into Korean. It is really detailed. At least two and a half hours .. you can have a beer or a meal in there and Tim Horton near the bus stop. It's a bit hot.

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About Casa Loma

Toronto's Majestic Castle | Open Daily 9:30 a.m. – 5:00 p.m. | 1 Austin Terrace, Toronto, ON T: (416) 923-1171 | E: info@casaloma.ca

Casa Loma: Toronto's Majestic Castle

Casa Loma is a majestic castle located in the heart of Toronto, Ontario. This historic landmark is one of the most popular tourist attractions in Canada, attracting visitors from all over the world. The castle was built in 1911 by Sir Henry Pellatt, a prominent Canadian businessman and military figure.

The castle is situated on five acres of beautifully landscaped gardens and features stunning architecture that blends Gothic, Romanesque and Edwardian styles. Visitors can explore the castle's many rooms and halls, including the Great Hall, which features a 60-foot ceiling and stained glass windows.

One of Casa Loma's most impressive features is its secret passages and tunnels. These hidden passageways were used by Sir Henry Pellatt to move around the castle undetected. Today, visitors can explore these tunnels as part of their tour.

In addition to its stunning architecture and history, Casa Loma also hosts a variety of events throughout the year. From concerts to holiday celebrations to weddings, there's always something happening at this iconic Toronto landmark.

Visitors can also enjoy dining at Casa Loma's restaurant or shopping for souvenirs at its gift shop. And for those who want to learn more about this historic site, guided tours are available daily.

If you're planning a trip to Toronto or are looking for an unforgettable experience right in your own backyard, be sure to visit Casa Loma – Toronto's majestic castle!

Location & Hours

Casa Loma is located at 1 Austin Terrace in Toronto and is open daily from 9:30am-5pm. For more information or to book tickets online visit casaloma.ca or call (416) 923-1171.

Conclusion

In conclusion,Casa Loma offers an unforgettable experience for visitors looking for history,culture,and beauty.The stunning architecture,the secret passages,and tunnels,the beautiful gardens,and events throughout the year make it one of Canada’s top tourist destinations.Come see why so many people have fallen in love with this majestic castle!