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Average ratingGreat
4.0/ 5

Based on 981 reviews

548%
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What reviewers say about Carrefour Poland Sp

Generated with AI from 981 reviews on Trustburn · updated 16 days ago

Customers generally express a positive view of Carrefour Poland Sp, reflected in an average rating of 4.0 out of 5 across 981 reviews, with roughly three-quarters of reviewers giving 4 or 5 stars. Reviewers often mention the large product selection across groceries, household chemicals, and other goods, while some describe the stores as good but unremarkable, and several point to frustrations with checkout service.
What does Carrefour Poland Sp do?

Carrefour Poland Sp operates an omnichannel retail network in Poland under the Carrefour brand, comprising nearly 900 stores across five formats including hypermarkets, supermarkets, neighborhood stores, specialty stores, and an online shop. Based on the available company description, it functions as a multi-format grocery and general merchandise retailer with an e-commerce presence.

What are the most common complaints about Carrefour Poland Sp?

Based on the lowest-rated reviews on file, the critical reviewers commonly complain about poor customer service at the checkout, including unhelpful cashiers and restrictive payment policies, as well as technical problems with the mobile app and promotions not working as intended, and frustration with having MediaMarkt electronics sections inside Carrefour where they feel the prices are too high.

AI-generated from reviews on this page. Verify anything important with the company directly.

Liliana Dmitruk
Reviews 1

Today we just came here to the playground ... the heat is on the street, and here it s calm, comfortable and cool! Well, at the same time, we also bought a few products! Very convenient, even if without a car! Today we came here by tram! By the way, they walk like clockwork - exactly on schedule! Intervals are small, very fast and convenient! Given that in the city there are often traffic jams.

Norbert Sobczak
Reviews 1

Ok. A large assortment and a clean store. They have been connected to Markt media for some time.
The big downside for me is the chaos in the prices. Four of them are missing, and the rest is written in such a small print that it is not known if this is the product

El bieta Szymczak
Reviews 1

Generally, this is the largest Carrefour in Warsaw, another on the list is in Arkadia but it is incomparably smaller. A very wide range of products to choose from. From meat at a good price to vegan and vegetarian food. There is no shortage of sweets and home-use products. Overall, I recommend it.

Micha Wo niak
Reviews 1

As they say: art up to three times. After the third purchase of a food product, which despite its long shelf life was broken, I definitely give up buying anything to eat in this store. Maybe it's just bad luck, because we got broken products from different categories. There may be a system problem, however, resulting from the way the goods are stored. I prefer not to check it out for myself. As for other things - the range is really huge. The sections are intuitively measured. I could not complain about the service either.

Max
Reviews 1

In this mini shopping center there are carefours and a very large selection of toys books, diapers, food for animals and people, alcohol, meat, bread, sauces, etc. In every store of this type, there is really the same assortment, there is nothing to smash into small Regards :)

Katarzyna Grzywacz
Reviews 1

A large assortment, but unfortunately the prices on the shelves are not in line with those actually charged at the cash register. The situation is especially true in terms of promotion. And this is not the current situation, but a situation that has lasted practically from the beginning of the store opening.

ukasz Cis o
Reviews 1

A hypermarket like any other. Quite a good selection of fish, meats and other groceries, you need to get a little overlap to find the products we need, eg cream 36% is next to flours than the other sour cream, which is next to the whole dairy product. And there are several products in the whole world. Average prices, for a hypermarket, could be lower but shopping will be done.

Micha Mucha
Reviews 1

Market like a market, quite reasonably designed. Service very different. Most people helpful and efficiently doing their job, but at some internal stands I also found people with dirty hands giving food products, or those who are there as punishment and I will deliberately work as slowly as possible.
Fruit and vegetables need to be weighed before bringing it to the coffers, which causes some confusion. Good is a common queue for several cash registers and self-service checkouts. Bad is bread, which has a Mendeleev plate, but it is the only typical product that I would not buy there. The own homemade sausages are quite good and inexpensive.

Marta Janiszewska
Reviews 1

At the ticket office you can often meet old ladies who will greet you with a smile or deaf people who deal with customer service excellently.

Unfortunately, the advantages end there.

On the shelves you can find out-of-date goods, there is often a lack of service in the fish department.

It is hard to compare prices, because either they are not there or they are in the wrong place. Prices in PLN / kg (those in small print) sometimes turn out to be prices per item - you must read it carefully!

In addition, eternal queues for scales in the vegetable department.

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About Carrefour Poland Sp

Carrefour Polska to omnikanałowa sieć handlowa, pod szyldem której działa w Polsce prawie 900 sklepów w 5 formatach: hipermarketów, supermarketów, sklepów osiedlowych i specjalistycznych oraz sklepu internetowego.

Carrefour Poland Sp - A Leading Omni-Channel Retailer in Poland

Carrefour Polska is a well-known omni-channel retail chain that operates nearly 900 stores across Poland. The company offers a wide range of products and services, including groceries, household items, electronics, clothing, and more. With its five different store formats - hypermarkets, supermarkets, neighborhood stores, specialty shops and an online store - Carrefour Polska caters to the diverse needs of its customers.

The company's history dates back to 1997 when it opened its first hypermarket in Warsaw. Since then, Carrefour Polska has expanded rapidly and established itself as one of the leading retailers in the country. Today it employs over 30 thousand people across all its locations.

One of the key strengths of Carrefour Polska is its commitment to providing high-quality products at affordable prices. The company sources products from both local and international suppliers to ensure that customers have access to a wide variety of goods at competitive prices.

In addition to offering quality products at reasonable prices, Carrefour Polska also places great emphasis on customer service. The company's staff are trained to provide excellent customer service by being friendly and helpful while assisting customers with their purchases.

Another important aspect that sets Carrefour Polska apart from other retailers is its focus on sustainability. The company has implemented various initiatives aimed at reducing waste and promoting eco-friendly practices such as recycling programs for plastic bags or food waste reduction campaigns.

Moreover, Carrefour Polska has also invested heavily in technology over the years which allows them to offer innovative solutions for their customers such as self-checkout machines or mobile apps that enable users to shop online or find information about promotions easily.

Overall, Carrefour Poland Sp is an omni-channel retailer with a strong presence in Poland thanks to their commitment towards providing quality products at affordable prices while maintaining excellent customer service standards along with sustainable practices which make them stand out among competitors within this industry sector!