CarpetAce

CarpetAce is a family-owned and operated carpet and flooring business based in Huntingdale, Melbourne, that has been providing services for over 40 years. Founded in 2010 by Tony Chalhoub, a professional installer with more than 20 years of experience, the company specializes in supplying and installing carpet, hybrid, engineered timber, vinyl plank, laminate, and carpet tiles for both domestic and commercial properties.

The business targets homeowners, builders, businesses, landlords, managers, and agents across Melbourne's inner, northern, eastern, and south-eastern suburbs. They specifically do not lay carpet or flooring bought elsewhere, focusing instead on their own supply-and-install model where the same team manages the quote and the installation.

The process begins with booking a free measure online or by phone, followed by a mobile showroom visit where samples are brought to your home. A written quote is emailed within 24 hours of the measure, and installation normally takes one to two weeks from when you accept the quote and make payment.

The company offers a 24-month workmanship warranty on installation once the job is paid for, which sits on top of consumer rights and manufacturer warranties. This warranty covers faults like lifting joins or gaps in floating floors, and claims must be made within 14 days of noticing a problem.

Carpet supply prices start from $20.50/m² for entry-level ranges, rising to about $110/m² for premium wool. Installation costs range from $11 to $13.60/m² depending on weight, with 10mm underlay costing between $6 and $10/m², all including GST.

The business is located at 52 Hargreaves Street, Huntingdale, VIC 3166, and services areas from Port Melbourne and Essendon across to Monbulk, and down to Cranbourne South and Safety Beach. Showroom visits are by private appointment, Monday to Saturday, 7am–7pm.

Some reviewers on Google praise the company for its 5-star service and the fact that the person who quotes knows how to install, while others may have concerns given the lack of reviews on Trustburn. The website highlights that the team uses the latest knowledge and equipment to handle any project regardless of size.

The company offers a variety of products including carpet, timber, hybrid, vinyl plank, laminate, and carpet tiles. Specific ranges include solution-dyed nylon for family homes, triexta for main living areas, and designer wool like Axminster for large homes and statement rooms.

A first-time customer should know that the quote covers the flooring, underlay, and installation, and the process includes a layout plan for roll direction and joins. The business also offers services like carpet restretching, though this is not covered by the workmanship warranty.

The business emphasizes that the person who measures the job knows how to install it, which is a key differentiator. They also mention that the showroom comes to you, and the written quote is emailed within 24 hours of the measure.

The business provides a 24-month workmanship warranty on installation, which is a specific term that sets it apart from general consumer rights. They also offer a free measure and quote service, which is a key feature of their business model.

The business offers a range of flooring options including carpet, timber, hybrid, vinyl plank, laminate, and carpet tiles. They also provide a mobile showroom service that brings samples to your home for a free measure and quote.

You can reach CarpetAce by phone at 0425 552 816.

CarpetAce has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.