Caribbean Payments

Caribbean Payments is a Puerto Rico-based payment processing company offering POS systems, terminals, and virtual gateways. They serve retail, restaurant, healthcare, and hospitality businesses with Clover, Dejavoo, and PAX hardware. The team includes managing member Joshua Lohrman and operations lead Marco Oikkonen, drawing on over 35 years of combined industry experience.

To get started, reach out via their contact page or call 787-986-4056. The team asks about your business type, average ticket size, and preferred payment method before preparing an application. Approval typically requires basic documentation like a business registration, a bank account for deposits, and a valid ID, with straightforward accounts approved within a couple of business days.

The company offers Clover Mini, Clover Mini, Clover Station Duo, Clover Go, Dejavoo QD4, Dejavoo QD2, PAX A920, SwipeSimple B250, and Valor VL550 terminals. They also provide Authorize.Net and NMI gateway virtual terminals for online payments. Each device is matched to specific business needs, from compact counters to busy retail environments.

Caribbean Payments serves businesses in Puerto Rico and across the Caribbean region. Their offices are located at 1225 avenida Juan Ponce de Leon, Ste 1203 in San Juan, with a secondary office at Km 12.4 PR-833 in Guaynabo. They target small and mid-sized businesses including salons, auto repair shops, and HOA dues collectors.

The company operates on a Monday through Friday schedule from 8am to 6pm, though their contact page also lists 9:00 AM – 6: PM. They provide bilingual support in Spanish and English. Their website states they are committed to simplicity, innovation, and affordability for local businesses.

The team includes Joshua Lohrman, who has 12+ years in banking and credit card industry, and Marco Oikkonen, a native of Puerto Rico certified as an ETA CPP professional. Carlos Balzac holds two master's degrees and focuses on improving financial accessibility. Their hands-on approach allows them to tailor solutions to specific client needs.

Services include check and ACH processing, online invoicing, recurring billing, and secure card-on-file. They also offer small business loans and specialized support for high-risk businesses. The website mentions access to about 90% of the payment hardware and software on the market through strategic relationships.

Some users on Reddit mention low fees, fast approvals, and a simple onboarding process. The company emphasizes PCI-compliant, encrypted systems for repeat billing. They also provide real-time reporting and analytics to help businesses make smarter decisions about sales and trends.

The company offers a referral program and merchant training resources. They also have a support area for FAQs and guides. Their mission is to empower businesses through reliable and secure payment processing solutions that streamline operations and improve efficiency.

The website states they have $0 monthly fees and no minimum balance for their business banking options. They also offer 1% cash back on purchases and 2% cash back on savings. Quick funding is available to provide working capital when it matters most.

The process involves reaching out, answering questions about the business, and preparing an application. Once approved, they help set up equipment or gateways. Most straightforward accounts are approved within a couple of business days, with equipment configured shortly after.

The company provides virtual terminals for phone or in-person payments without hardware requirements. They also offer a wide selection of hardware and software solutions, including mobile payments. Their goal is to help every client operate confidently with modern and secure systems.

Some reviewers praise the local bilingual team and the ability to tailor solutions to specific business needs. The company aims to improve financial accessibility and inclusivity throughout Puerto Rico and the Caribbean region. Their personalized service has become one of their greatest strengths.

You can reach Caribbean Payments by phone at 787-986-4056 or by e-mail at sales@caribbeanpayments.com.

The official website of Caribbean Payments is caribbeanpayments.com.