What is Care by Multiservices Pro?
Care by Multiservices Pro is a Geneva-based apartment maintenance and cleaning service that offers recurring home upkeep with a dedicated team returning regularly. The company serves neighborhoods including Eaux-Vives, Champel, Plainpalais, Servette, Carouge, and Pâquis, and operates from Rue de la Filature 17 in 1227 Genève. They begin with a free 20-minute home diagnostic to assess client needs before setting up a stable team for ongoing maintenance.
How does the three-step method work from start to finish?
The process starts with a free 20-minute home diagnostic to understand the client's living rhythm and specific needs. Once signed up, a dedicated team is established with a first visit occurring within 48 hours. Afterward, the team plans, executes, and verifies each intervention, ensuring the apartment is maintained without further client management.
What are the specific pricing tiers and payment terms?
The business offers a Founder tier starting at 189 CHF per month, available only to the first 20 households in the Founder Circle. After the launch campaign, standard rates increase to 229, 497, or starting at 2'900 CHF per month depending on the scope. All clients pay via invoice rather than by card, and Founder pricing remains locked in for life after the campaign ends.
Which areas in Geneva are served and where is the business located?
The service covers multiple Geneva districts including Eaux-Vives, Champel, Plainpalais, Servette, Carouge, Pâquis, Vandœuvres, Cologny, Florissant, and Vieille-Ville. The company is physically located at Rue de la Filature 17, 1227 Genève, and serves clients across these neighborhoods with recurring visits.
How long has the business existed and what are its current review metrics?
The company has been operating since 2023, having served over 450 clients during that period. It currently holds a Trustburn rating of 4.2 out of 5 based on 5 reviews, while also maintaining a 4.9/5 rating from 41 Google reviews.
What do multiple reviewers consistently praise about the service?
Some reviewers on Google praise the stability of having the same trained team return regularly without changing faces. Others appreciate the structured three-step method that removes the mental burden of managing apartment upkeep. The consistent scheduling and dedicated team are frequently highlighted as key benefits.
What are the key features of the free diagnostic and initial contact process?
The website states that the diagnostic is free, requires no commitment, and is conducted at the client's home. Clients can be contacted within 3 minutes, and the service offers a structured method to handle apartment maintenance without ongoing client effort.
How does the team structure and scope expansion work?
The business emphasizes that the same trained and declared team handles the apartment, ensuring consistency. They also mention that the scope of work expands from one tier to the next without increasing the number of hours, focusing instead on what is managed on the client's behalf.
What specific services are included in the Signature and Premium plans?
The service includes a free 20-minute home diagnostic, a dedicated team setup within 48 hours, and ongoing maintenance where the client no longer manages anything. The Premium and Signature tiers add complete intendance and management in the client's absence.
What legal and compliance frameworks does the business follow?
The company operates under the legal name Multiservices Pro (Pereira de Jesus) and processes personal data in compliance with the Swiss Federal Act on Data Protection (nLPD). They provide rights for data access, rectification, and deletion as per their legal mentions.
How can a new client get started with the service?
Clients can book a diagnostic directly through the website, and the process begins with a free 20-minute home assessment. The first visit is guaranteed to occur within 48 hours after signing up.
What is the core value proposition of the three-step method?
The business offers a structured three-step method that covers diagnosis, team setup, and ongoing maintenance. This approach is designed to ensure the apartment is maintained without the client needing to think about it.
What is the official website of Care by Multiservices Pro?
The official website of Care by Multiservices Pro is carebymultiservicespro.ch.
How is Care by Multiservices Pro rated on Trustburn?
On Trustburn, Care by Multiservices Pro has a rating of 4.2 out of 5 based on 5 reviews.
AI-generated from reviews on this page. Verify anything important with the company directly.