What is CareBridge?
CareBridge is a UK-based software platform designed for adult social-care providers, particularly Registered Managers. It combines safer recruitment, DBS and Right-to-Work tracking, mandatory training management, structured supervision logs, and document storage into a single system. The service operates on a subscription pricing model with tiered plans for different organisations.
What compliance standards and frameworks does CareBridge align with?
The platform is built around the CQC single-assessment framework and includes features for generating inspection-ready evidence packs and compliance dashboards. It offers role-based access controls, UK data residency, encryption, and alignment with UK GDPR, ISO 27001, and Cyber Essentials standards.
Which sectors and geographic areas does CareBridge primarily serve?
CareBridge serves small and mid-sized independent providers that dominate the UK adult social care market, including residential, nursing, domiciliary, and supported living sectors. It is anchored in Peterborough, England, and operates within the Cambridgeshire & Peterborough ICS footprint before expanding to the East of England.
What are the three core layers of CareBridge's service offering?
The platform offers three main services: recruitment placements, workforce management and compliance evidence, and structured progression pathways. Recruitment includes a candidate community and regulated job-board partners, while the platform handles DBS, Right-to-Work, and mandatory training.
What are the annual costs for the different CareBridge pricing tiers?
Pricing is simple and predictable with no setup fees, operating on an annual pre-paid model with 30-day termination provisions after the initial term. The Starter plan costs £1,200/year for up to 25 staff, Growth is £2,400/year for up to 75 staff, and Enterprise is £4,200/year for up to 200 staff.
How can new users get started and what key features help with inspections?
Users can start with a 14-day free trial that requires no card. The platform allows users to generate an inspection-ready PDF for any registered location in seconds, and provides real-time compliance dashboards by location.
How does CareBridge handle safer recruitment and candidate screening?
CareBridge provides a five-stage screening process for candidates covering identity, DBS, Right to Work, references, and values-based fit. It also includes certificate number tracking, expiry alerts, and adult-barring flags to ensure compliance.
What tools does CareBridge offer for workforce management and evidence storage?
The platform allows Registered Managers to capture supervision sessions, agreed actions, and follow-up dates with a full per-worker history. It also categorises document storage with retention metadata and short-lived signed download URLs.
What workforce development programmes does CareBridge provide?
CareBridge offers productised programmes that move the workforce from care-worker entry through to registered-manager readiness. These include a 6-month Care Worker Progression Pathway, a 9-month Senior & Specialist Progression, and a 12-month Registered Manager Development cohort.
Who founded CareBridge and what is their background?
The founder, Glory Adedotun, has three years of experience in UK adult social care recruitment and operations from companies like Thrive Together Social Care and PlaceMe Medical UK. He holds an MSc Accounting from Manchester Metropolitan University (2024) and a BSc Accounting from Landmark University (2021).
What recent initiatives or partnerships has CareBridge announced?
CareBridge launched India's first global healthcare pathway programme at St. Mary's Rehabilitation University Hyderabad, focusing on professions like physiotherapists, nurses, and occupational therapists. The platform also mentions a candidate community and regulated job-board partners for sourcing.
What specific scale of organisations is CareBridge built for?
The platform is designed for organisations of 20–200 staff and does not chase national-chain volumes. It is built for the realities of small and mid-sized providers where lightweight compliance platforms have become operationally credible.
What are the key operational principles behind CareBridge's design?
CareBridge operates on a subscription model with tiered plans, and the website states that every product decision starts from CQC fundamental standards. The platform includes a one-click CQC evidence pack export feature.
What is the current Trustburn rating and how is the platform described?
The Trustburn rating is 4.3 out of 5 from 4 reviews. The platform is described as a 'compliance bridge' that brings together safer recruitment, DBS tracking, and mandatory training into one calm, secure platform.
How can customers reach CareBridge support and what are the response times?
CareBridge offers email support and priority support for Growth and Enterprise plans. The contact email is hello@carebridge.uk, and replies are typically within one working day.
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