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Average ratingGreat
4.0/ 5

Based on 9 reviews

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Questions about Caprex

Based on 9 reviews, listing data and website checks · updated yesterday

What is Caprex?

Caprex is a technology company based in Thusis, Graubünden, Switzerland, that develops web applications, web services, and mobile solutions using the latest .NET technology for both individual clients and large corporations.

How long has Caprex been in business and who leads the technical team?

The company has been operating since 1998 and currently employs a team of 13 specialists, including Senior Software Engineer Silvio B., who brings 28 years of IT experience to the business.

Who are the primary target customers for Caprex's services?

Caprex serves over 500 customers in Graubünden, including small and medium-sized enterprises (KMU), schools, and municipalities, providing personalized IT support and managed services.

What specific technology integrations and platforms does Caprex utilize in its services?

The business offers a range of IT services including Microsoft 365 and Azure solutions, Cybersecurity as a Sophos Gold Partner, AlphaCloud hosting, and specialized ERP & büro+ workflow solutions.

Where is Caprex's cloud infrastructure physically located and what is the hosting model?

All of Caprex's cloud infrastructure and hosting, known as AlphaCloud, is located in Domat/Ems and is described as 100% Swiss Hosted, ensuring data remains within the country.

How can a new client begin working with Caprex and what are the pricing models?

To get started, clients can book a consultation for IT advice, and the company provides managed services with ongoing monitoring and fixed pricing structures for their solutions.

What specific features of Caprex's website do reviewers consistently praise?

The company's website is frequently praised by reviewers for being user-friendly, intuitive, and easy to navigate, which helps streamline business processes and save time.

What aspects of Caprex's customer service and team performance are most appreciated by clients?

Customers highlight the professionalism, responsiveness, and knowledge of the Caprex team, noting that they are always available to assist and willing to go the extra mile.

What is the current Trustburn rating and how many reviews have been submitted?

The business maintains a Trustburn rating of 4 out of 5 stars based on 9 reviews, with the majority of feedback being highly positive regarding their service quality.

How does Caprex describe its unique approach compared to standard IT service providers?

According to the company's own website, they differentiate themselves by offering personal, local IT support without a callcenter, ensuring direct access to their team.

What specific detail about their support model is highlighted on their website?

The company explicitly states that their AlphaCloud runs in Domat/Ems with personal support from the local team, emphasizing a 'neighborly' support model.

What operational benefits do clients report after using Caprex's services?

Reviewers note that Caprex helps streamline processes and save time through their intuitive tools and responsive customer service teams.

Where is Caprex physically located and what is its full legal name?

The business is located at Unterdorf 59J in Thusis, Graubünden, and operates under the name AlphaCom Computertechnik GmbH.

How can I contact Caprex?

You can reach Caprex by phone at 0816510112 or by e-mail at info@caprex.ch.

AI-generated from reviews on this page. Verify anything important with the company directly.

Nick Stello
Reviews 1

Caprex is a great company to work with. The website is easy to navigate and their services are reliable. The customer service team is friendly and responsive. I am very impressed with their professionalism and would recommend them to anyone in need of their services.

John Storyk
Reviews 1

Caprex is an amazing company. Their services are top-notch and their staff is very professional. I've been a customer for the past few years and I couldn't be happier. The website is easy to navigate and their customer service is always there to help. I would highly recommend Caprex to anyone looking for a reliable and efficient company.

Dan Siekman
Reviews 1

I recently used a website for my business needs and the experience was excellent. The user-friendly interface made it easy to navigate and find what I was looking for. The customer service team was also helpful and responded quickly to my inquiries. I would highly recommend their services.

Lisbeth Valero
Reviews 1

I recently used Caprex's website for my business needs and the experience was excellent. The website is intuitive and easy to use. Their services have helped me streamline my processes and save time. The customer service team was also very helpful and responsive. I would highly recommend Caprex to others.

Tommi West
Reviews 1

I recently used a company website for my business needs and the experience was great. The website was user-friendly and the services offered were exactly what I needed. The team at Caprex was professional and knowledgeable. I would definitely recommend their services to anyone in need.

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About Caprex

Caprex develops web apps, web services, and mobile solutions with the latest .NET technology for individual and large companies.

Website
caprex.ch
Address
Unterdorf 59J
Categories
Retail